Is there a possibility we have our iZotope licenses listed in Native Access

CSurieux
CSurieux Member Posts: 13 Newcomer
edited December 2023 in Native Access

Hi,

I had 2 accounts, as many of us, one for iZotope and one for historical Native Instruments.

Then the companies merged and choose Native Instruments as name.

I bought products in my iZotope accounty and in my NA account.

Especially I bought a pack containing Guitar Rig 7 form iZotope.

After registering I see that it is registered on NI side as a license for 'Guitar Rig 7 Pro for iZotope'. Is there any fifference ? If no difference why different naming ?

And I remark that the NI shop, even when logged, continue to propose me to buy Guitar Rig 7 Pro.

After upgrading to Komplete 14 Collector, I see a new license for Guitar Rig 7 LE available.

And some iZotope LE licenses are also available, but I already have bought iZotope Music Production Suite. And Native access does not see it and continues to propose to install Ozone 11 LE when I have Ozone 11 advanced installed. So I must take care to not install al the available items proposed by Native Access. It is not a mess but some confusion is increasing.

Finally when could we expect the 2 accounts to be merged under Native Access ?

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    edited December 2023 Answer ✓

    Yes, it's still a work in progress. It's actually a lot of work to bring all our products together, different installers, different technologies.

    Regarding the Guitar Rig Pro thing, there's only a naming difference because it was part of a mostly Izotope bundle.

    For the moment you will still need to use both Izo's portal and Native Access.

    I know it's not ideal, it can be confusing. We're here to help in case you need it.

    Regarding installation in Native Access you can get in touch here: https://bit.ly/NI_support_NA

    Regarding installation in Portal you can get in touch here: https://bit.ly/Izo_support_install

Answers

  • PoorFellow
    PoorFellow Moderator Posts: 1,537 mod
    edited December 2023

    Quote : Especially I bought a pack containing Guitar Rig 7 form iZotope. After registering I see that it is registered on NI side as a license for 'Guitar Rig 7 Pro for iZotope'. Is there any fifference ? If no difference why different naming ?

    It may be that the expression 'Guitar Rig 7 Pro for iZotope' is used because it came in a bundle (?) so maybe you can not sell or transfer the 'Guitar Rig 7 Pro for iZotope' license without you selling the whole bundle ?

    As for the 'Guitar Rig 7 LE' then I agree that a 'hide' feature would be nice , but if it is something that bothers you a lot then maybe you should participate in the upcoming "future DevTalks/Quarterly Update entry" mentioned here , or simply hurry over and ask/tell Hayo_NI : https://community.native-instruments.com/discussion/19819/native-access-3-8-0-now-live/

    Quote : "when could we expect the 2 accounts to be merged under Native Access ?"

    Nobody has an ETA on that since it's a work in progress with a whole lot that needs to be done and a whole lot that needs to work together to avoid making a mess out of it all ! You can be sure that N.I. are working on it , but a lot will have a lot higher priorities than performing a full fusion of the companies which is what you ask. What you are seeing now is the results of all the efforts to do all the parts of the fusion. But to do it all properly then e.g. even all the installers for the iZotope programs would have to be re-written to Native Access format if they are to be installed all by Native Access (?) and so would all the DRM of the present iZotope installers , so if you start to take all that into consideration then maybe you will appreciate the huge size of the task !

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    edited December 2023 Answer ✓

    Yes, it's still a work in progress. It's actually a lot of work to bring all our products together, different installers, different technologies.

    Regarding the Guitar Rig Pro thing, there's only a naming difference because it was part of a mostly Izotope bundle.

    For the moment you will still need to use both Izo's portal and Native Access.

    I know it's not ideal, it can be confusing. We're here to help in case you need it.

    Regarding installation in Native Access you can get in touch here: https://bit.ly/NI_support_NA

    Regarding installation in Portal you can get in touch here: https://bit.ly/Izo_support_install

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