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Just purchase Izotope FXEQ and cannot authorize
i just bought Izotope FXEQ this morning. When I try to authorize to pc or ilok it tells me there is no purchase to verify and it will not authorize my install. How do I fix this? I went through the support chatbot on the izotope website but I have not received a reply and it's been a few hours. Any help is much appreciated.
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Please organize your dev team shared frameworks - terrible HiDPI/NKS implementation
I purchased Aurora, Cascadia and Plasma (iZotope) from Summer with Sound (installed on Windows). Each plugin performs differently, and ultinately poorly in HiDPI. Whether it's 4K with 100%, 125%, 150%, 175% scaling, nothing is predictable or good enough. You're showing images on this website, and on IZotope at higher…
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Caught a slightly embarrassing typo on izotope page
I think his name is butch ;)
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Ozone 11 issues with Komplete Ultimate 15
Hi I have a couple of issues with Komplete Ultimate 15 and Ozone 11. Native Access says it is installed correctly and it's all up to date. 1 - I only seem to have the plugin, and I can't find the standalone application anywhere. 2 - See screenshot which shows the plugin under Windows 11 with Studio One 7.2.1. I am stuck on…
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[iZotope Neutron 5] Payment completed, but no serial or download after 2 days
Hi, I purchased iZotope Neutron 5 from the official Native Instruments site on June 15th and paid via PayPal. The payment has been successfully charged to my credit card, and I received the order confirmation email. However, even after more than 48 hours, I have not received any serial number or download instructions. The…
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DC Offset in Izotope RX 11?
Hello, does iZotope RX 11 standard have dc offset and how do I enable it?
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Ozone and Tonal Balance Control
Greetings, I'm learning how to use all those Izotope tools from "Music Production Suite Pro". I understand that it takes time to figure all ins and outs, however I guess the basic ideas should be set as a base and the rest should be added on top of it with time. And I have hard time to understand the basic concepts. If…
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Why did I lose my authorization for ozone 11?
I am a subscriber and suddenly I have lost half of the software I am paying for. What happened?
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Izotope Relay Mixer
I really love and enjoy the Izotope plugin suite. Just one thing I'm missing that would totally enhance my workflow working with mixing tracks and that is to have a full "Relay Mixer" that could show all the tracks at once so one does not have to choose track for track for making changes. Being able to select multiple…
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Installation of iZotope and Plugin Alliance plugins
Is there any plan to migrate iZotope and Plugin Alliance plugins that were purchased via other vendors to native Access in the future? I notice that the iZotope pluigns that now come with Komplete etc, can be downloaded via Native Access. I have Neoverb and Ozone 11 which were purchased from a 3rd party vendor but…
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iZotope Tonal Balance Control v2 problem
There is a noise when you open the GUI of the iZotope Tonal Balance Control v2. OS: Windows 10 DAW: Nuendo 10 CPU: Intel Core i7 RAM: 32 GB
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How can I buy Izotope RX 10?
My machine can't use an os higher than MacOS 11.7.10 and RX 11 needs MacOS 12. I've been using RX 10, but my trial ended. I'd like to buy RX 10. The Product Portal only shows RX 11 as an option to buy. How can I buy RX 10? A manual authorization would be great, so then I can avoid potential pushed upgrades by the Product…
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iZotope Everything Bundle Authorisation Downwards Compatible?
Hallo, Although a long time Izotope user and owner of a RX11Adv-authorisation among others, I am thinking about buying iZotope Everything Bundle. Since my main workstation is working under Mac Os 10.15 Catalina, I am wondering if the Izotope Everything Bundle authorisations if bought now are working for older software…
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Izotope Login Not working
I have changed my password several times. The is Izotope portal will not let me login. Is there a solution to this because I see lots of similar posts regarding this matter??
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IZOTOPE NOT FONCTION - WHY?
HELLO everyone, please help me solve this problem. Since May 1st, iZotope Portal has moved to Native Access, and from that moment on, my subscription suite has stopped working. Native Access tells me that ALL IT'S OK but in native acces all izootpe's plugin are in demo mode and doesn't authorize my products anymore. I’m…
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to Buy iZotope
I want to buy 11 licences of iZotope 11 Advanced. I can pay for the product from the bank in Dubai. For this I need to get an invoice for payment. How to do it, who can help me. Thanks. Regards Andy
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RX11 Standalone not processing audio through modules
So I've installed (and re-installed) RX11. No previous versions are installed. I can load and listen to audio in the standalone but the modules are not processing anything. The individual modules, that are available, in ableton work fine. System requirements are more than enough. No error messages come up. I'm hoping I'm…
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Where the heck are my IZOTOPE PLUGINS!??
Native Instruments, I am completely confused. I have been paying for the Izotope Bundle (thru Izotope), now when I launch my DAW (Presonus Studio One) its telling me that certain Izotope plugins (Nectar, etc) are handled via NI. I logged into Native Access (after it getting an error trying to update, spending 1 hour…
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Single mono recording has chorus effect
I am an author and attempting to turn one of my books into an audiobook. I have a single mono recording of my voice. No stereo, no other tracks conflicting with it. In some places - generally when I’m a little louder - the recording sounds like I doubled it and offset the second one a little. The reason probably has…
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Contacting someone at Izotope
I'm having account issues with my Ik licenses that transferred over. The problem is I keep getting charged every month, but I can not use my apps because of "unpaid invoices." These were from last year, and they are subscriptions. With a subscription, I could not use the apps that month because I did not pay. Sounds fair.…
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iZotope Elements Suite
I keep getting this izotope website pop up when I open my bundle or vst plugins. And the bundle is not working. Off course Ive tried the whole enchilada that chat got gave me as an solution. It still doesn't work. first only the AU worked now nothing works after turning my computer on again
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can't log in to izotope via native id
the native id login doesn't seem to work on izotope, the website nor the product portal. anyone else with this problem or a solution?
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Can't log into the Izotope Product Portal for months now
I've been trying to log into the Izotope product portal for a couple of months now, never with success. It just stopped working one day. Both of my NI and Izotope passwords are the same. I've been getting the below error message. I NEED this to work. —————— Native Instruments Oops!, something went wrong There could be a…
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Izotope install from Komplete 15
I recently purchased Komplete 15 Ultimate and understood that the bundle comes with Izotope products—Ozone Standard, Vocal Synth 2 and Trash. I swear I have never received an email from NI with Izotope details and have checked Spam/Junk/Trash. I've also opened a ticket for this and have not heard back from anyone. Has…
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iZotope Music production suite available in Native access not installable
Hi, I can see the included sw as not installed in Native Acces, and the ADD LIBRARY is available, but adding the library assum that the sw already has been installed using Native Access, which is not the case because this was originalled installed through iZotope´s own installer. I have also added the relevant serial which…
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How can I regain access to my account after failed merge with Izotope Account?
At the moment the Native Instruments website and Native Access are no longer accepting my NI account credentials. This has been going on since the beginning of this month and the lack of customer support is becoming unacceptable. After trying to login on the website it the website simply refreshes and the URL states:…
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If I take Komplete Select, since I already have Ozone is it possible to change with something else?
So i tried to contact Native Instruments in the support but for some reasons it didn't allow me to access with my account on that page so I'm asking here.. Since I already have all the iZotope Elements collection and I want Komplete Select (which include Ozone Elements that I already have), is it possible to change that…
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Is there a possibility we have our iZotope licenses listed in Native Access
Hi, I had 2 accounts, as many of us, one for iZotope and one for historical Native Instruments. Then the companies merged and choose Native Instruments as name. I bought products in my iZotope accounty and in my NA account. Especially I bought a pack containing Guitar Rig 7 form iZotope. After registering I see that it is…
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Unable to Access Izotope
Hello I am unable to reset my password for izotope. No matter what I do i cant get an email for resetting. Is there a way to get a one time tcode to let me into my acount ?
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Unable to Install Aurora, Plasma, and Cascadia in Native Access (Location Preferences Error)
Hello, I am having issues installing Aurora, Plasma, and Cascadia through Native Access. Every time I try, I get the error: "Installation failed: Review your location preferences." What I’ve tried so far: ✔ I set all installation locations to their default paths: Download Location: C:\Users\Public\Downloads Application…
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Any way to disable Ozone's "Help us improve your experience" popup?
Is there a way to permanently disable this?
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RX 11 Elements installation errors using Native Access (Mac Sonoma, then Sequoia)
Hi all, I'm having multiple problems trying to get RX 11 Elements installed on MacOS Sonoma, then on Sequoia. I'm really hoping someone could help so I can actually start to use this. Been trying to troubleshoot since Jan 25. Here are the problems I think I fixed, all from knowledgebase or community forum suggestions:…
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iZotope Catalyst - 360 sub
Will the Catalyst series of plugins from iZotope (Plasma, Aurora, and Cascadia) be available with NI 360 subscription?
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Izotope Server Error When Updating Billing
Hi! I wanted to run this by everyone while I wait for a response to my ticket, incase anyone else has run into this issue and could give some insight. When I try to update my billing info for the Music Prod. Suite monthly subscription, I receive the server error attached below. This also occurred back in November 2024,…
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Logic Pro Core Audio crashing with new M3 Mac (IZotope Neutron 3.10.0 is likely culprit)
Specs: macOS 14.4 (23E214), MacBook Pro (14"), M3 Max, 36 GB RAM, 14 core (10 performance and 4 efficiency) I think that IZotope Neutron 3.10.0 is crashing Logic and causing related issues. I uninstalled Neutron and reinstalled but the issue is still present. I've had my M3 Mac for about two weeks. I was working on a…
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I downloaded RX 8 through the product portal but Logic Pro doesn't find it
Hi…. I used Izotope RX 6 elements for years on my old Mac Pro. I recently bought a new Mac Air and downloaded RX 6 elements , since it's available for download and I had already purchased it. But it doesn't show up. The product portal says RX 6 is authorized to the computer, I click on install, it installs, says "updating…
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Plug-in Alliance and Izotope Merging questions
Hello, I've been using PA subscription for years now, 4 or 5 actually. Just cashed in the vouchers to get 10 free plug ins per year I've subscribed. Now I see NI is acquiring Plug in ALliance but also have this is all in one bundle and I'm wondering how to go about this. I dont want to lose the track record I have of my…
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iZotope installer
Are iZotope products in Native Access yet or are they under a separate installer/manager?
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How Do I Enhance Dialogue and Clean Up Ambient Noise When Boosting Gain - RX 11
I am an Izotope RX 11 Standard "newbie," having purchased it just this week. As an unpaid volunteer, I was asked to "enhance" a 1989 portable cassette recording that was converted to a CD in 1994. I am an AV hobbyist, mostly doing video projects for many years. I have Cybelink Audio Director 6 (2014), but it was totally…
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Asked to "Authorize in Product Portal" - Product Portal does NOTHING
Read the title. Trying to use the RX trial, install it and when I open a plugin it asked to authorize in the Product Portal. I click it, the portal opens and then… nothing. The trial period is slowing ticking down and I can't even use it. I've tried uninstalling and reinstalling. Still nothing. Every time I do that, the…
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No Refund Link for Unregistered Product
Hi everyone, I recently purchased a product from Native Instruments by mistake. I haven’t registered or downloaded it yet, and I’d like to request a refund. However, I can’t seem to find a “refund” link or option in my account or order details. I’ve attached screenshots of my account page and the order summary for…
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How to Upgrade iZotope Ozone
Hi, I have purchased KOMPLETE 15 STANDARD, which includes Ozone 11 Standard.I want to upgrade to Ozone 11 Advanced, but the upgrade plan on Native Instruments website is relatively expensive, $99.6.It only costs $80 on Sweetwater, the plan is called "iZotope Ozone 11 Advanced - Upgrade from Ozone 11 Standard"Can I not…
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iZotope Plasma and the upcoming Catalyst Series of plugins
iZotope has release a brand new effects plugin call Plasma. and the info page says this: Part of the new Catalyst Series, coming soon... Plasma is the first installment of iZotope's new Catalyst Series, a line of purpose-built, easy-to-use plugins that help you quickly solve difficult mix problems, letting you stay in your…
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Any updates on NI + Izotope account merging?
I can't find a clear answer online yet. Is there an easy way to merge these accounts so all the products are available in Native Access yet?
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Free Nectar 4 with Komplete 15?
I just purchased the Komplete 15 standard update (already own Komplete 14 standard). I see the products in Native Access (haven't checked them all but looks ok) but I cannot see the free Nectar 4. Any idea? Thanks
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I'm locked out of my Izotope account. Says contact support. NO way to contact support.
I used my izotope login (yes my IZOTOPE and not Native-Instruments login) and the password that successfully works failed to work on the isotope site and after a few tries I am locked out - I cannot log in. The kicker is it says contact support. …. There is no way to contact support. I'm asking nicely for someone with a…
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iZotope and VST3 plug ins not loading
The free iZotope plugins and the VST3 plug ins and not loading into Maschine 2.16 software. I've placed them in the correct folders or added the correct folders to the location list, I've activated all the serial numbers that needed it. Nothing seems to be working, I am seriously at a loss. The iZotope plug ins and Konkakt…
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iZotope Product Portal not working but website is
Hi there, I tried logging in into the iZotope product portal to check for updates. But I just get Name/Password is wrong. I then signed in on the website with the same credentials and that worked. I also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I…
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Izotope products have been wrongly 'Cancelled' in Native Access
Several Izotope products I bought either directly from Izotope or elsewhere, or got as an official free offer, have been cancelled in Native Access, first in NA 2 and today NA 3: Audiolens, Neutron 4 Elements, Relay, Ozone 11 Elements, Trash, and VocalSynth 2. I tried submitting a support request but it doesn't acknowledge…
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Izotope Audiolens for Mac won't actually install RA ACE - where is Izotope support?
Seriously I have been chasing my tail on this for hours. Users say the Izotope support is dicontinued and NI have no links nor any way I can find to raise a ticket. Where do I go to get this fixed? Audiolens is stuck and the offered solutions don't address the issue and no other support or possibility of raising a ticket…