can't log in to izotope via native id

StefVB92

the native id login doesn't seem to work on izotope, the website nor the product portal.

anyone else with this problem or a solution?

PoorFellow

https://community.native-instruments.com/discussion/43461/cant-log-in-to-izotope-via-native-id

I suppose that you are referring to after having gone through the log-in credentials unification ?

Yes , I have seen the app do that once but on a second attempt then it worked just fine.

Else be sure that you have updated the iZotope client to newest version and maybe try a reboot. Then check if that helped when entering credentials manually if you can do that to make sure that you are entering password correctly. (as opposed to using e.g. a password manager) .

Else then you have to contact either iZotope Purchase & account support or N.I. Account Support

In case that you need guidance contacting support : Please read : how to get support !

PoorFellow

https://community.native-instruments.com/discussion/43461/cant-log-in-to-izotope-via-native-id

I suppose that you are referring to after having gone through the log-in credentials unification ?

Yes , I have seen the app do that once but on a second attempt then it worked just fine.

Else be sure that you have updated the iZotope client to newest version and maybe try a reboot. Then check if that helped when entering credentials manually if you can do that to make sure that you are entering password correctly. (as opposed to using e.g. a password manager) .

Else then you have to contact either iZotope Purchase & account support or N.I. Account Support

In case that you need guidance contacting support : Please read : how to get support !