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Bought Electric Mint 3-4 weeks ago and now and can't download the plugin a second time
Totally regret my purchase Never spend that must time on a software product registration issue before. I contacted support, answering the same questions over and over again, They have alle the information from the purchase and the login, but no you have to type it in by hand again and again and every time you need to go…
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Need for clarifications about the “My Products” list
Hi @Jeremy_NI. I would take the occasion of the new renaming of the “My Products” page to finally have some clarifications about how the system of listing our products is managed by NI. The first questions are about the “Not Registered” section First of all, I never understood why some products get added as “Not…
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Izotope Portal not working & nobody at NI is contacting me back.
I fell for the Summer Sale and purchased Ozone Advance 11. Here's my issue: I am not able to download or login into my updated product portal. I get this message: YOUR IZOTOPE ACCOUNT IS ALREADY UNIFIED TO A NATIVE ID ACCOUNT. YOU CAN USE YOUR NATIVE ID CREDENTIALS TO LOGIN IN THE FORM BELOW But it keeps showing the login…
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Migrate my iZotope purchases to Native Access
So… came across this info about iZotope being purchased by NI and the possibility to move from iZotope to Native Access. How? I do have a NI account, own Kontakt 6 and use it on daily basis. Same with Ozone 10, use it every day. So just did a fresh install of MacOs 26 and going thru all the plugins hell of installation…
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MY PRODUCTS, SERIALS, AND DOWNLOADS page on the NI website does not show my serial numbers anymore
I tried to access my products on the MY PRODUCTS, SERIALS, AND DOWNLOADS page in my NI Account in order to register new products. But only the product names are listed. I tried various browsers on various computers, it is all the same wherever i look Do you have any idea, what is causing this? I have a number of products…
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My product is missing from native access
Hi, I need to install komplete 7 on my music pc ( offline ) but apparently I can't download the installers, so I installed native access as per instructions ( on a windows 10 computer ) to see what it does, but kontakt 4 etc is not even on there, even with legacy enabled. What gives ( or takes..) ?
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Who can help ?
Q: Translation inserted by Moderator (translation by DeepL) . Cannot authorize izotope, see image for message. . . . . Already sent 2 requests to support, but no solution yet. . Community Code of Conduct - Please read before posting: Quote : Our community is currently only available in English. Please be advised that we…
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I can't login to Izotope with Native Instruments login.
When I use the Native Instruments login on my Windows computer, it works. However, when I try the same option on my MacBook, I'm sent back to the Izotope page, still logged out (I would put a discussion post there, but yet again, I can't log in). I went through the effort of resetting my password for Izotope altogether in…
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Isotope Product Portal Deny Access
Hello hope all is well. Just purchased the Production suite 7 and cannot get to the download phase, as Isotope Product portal is denying me access. Ive taken every corrective measure possible, but zero luck. Any help Is greatly appreciated. Cheers
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Will I be able to install Street Swarm Expansion?
Hi everyone, I was asking if someone from the support team can send me on email a direct download to Street Swarm Expansion because I have installation issues on Native Access (download failed). I bought the expansion some days ago and told the Support Team about it but I had no answer. I am already in contact with Support…
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iZotope Product Portal not working but website is
Hi there, I tried logging in into the iZotope product portal to check for updates. But I just get Name/Password is wrong. I then signed in on the website with the same credentials and that worked. I also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I…
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I am a long time izotope user i can no longer access my account or use My subscription
For Some Reason I Can Not Get The Help I Need
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Older Izotope availability to download?
I was a daily user of Izotope Music Production suite 6.5 (Ozone 11) since July of last year. After Native Instruments took over, Izotope downloads of software that I am licensed to use are no longer available on the Native Instruments website. This makes sense but makes fetching my licensed package of Izotope software…
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Charged 5 times for one purchase
I was charged 5 times for a single product purchase. Does anyone know how I can reach someone at native instruments to fix this?
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Plugin Authorization Issue although its paid Music Production Suite Pro / Izotope
Im trying to use my Plugins within the Music Production Suite Pro but they always show the Izotope Product Portal to Authorize even if its already shifted to native instruments native access though i have both the portal from izotope and native access hope someone had the same issue to know how to fix it appreciate it thx…
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Shopping cart empty
Buying the latest updates impossible because the shoppingcart stays empty
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Subscriptions for Izotope products!
What a CROCK OF GARBAGE!!! Native Instruments Corporate takeovers have now put previously "Owned" software by the user (Buyer) On a subscription basis. SHAME ON YOU NATIVE INSTRUMENTS! When I byy something, I do not need to be tied to a subscription for upgrades, I want to own the product!
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Why did I lose my authorization for ozone 11?
I am a subscriber and suddenly I have lost half of the software I am paying for. What happened?
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Izotope login and account access not working
I made a purchase today via the Native Instruments website for a Izotope product, RX 10. Infact, Native Instruments sells MANY Izotope products on their website. When you make an Izotope purchase from NI, you get a few emails from NI. You get your order confirmation and you get your Izotope product serial number. You are…
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Can someone please tell me why i can't access my Izotope account after reseting password?
Hello, i recently changed my password to my izotope account but it tells me i cannot access my products and then states i have no Native ID as well which is strange as i do and used it to get into this account. Until it lets me in my Izotope account i can't make it so i use this native instruments ID to log in.
