iZotope Product Portal not working but website is

Hanfi · 2024-09-12T02:20:34+00:00

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Hi there,

I tried logging in into the iZotope product portal to check for updates. But I just get Name/Password is wrong. I then signed in on the website with the same credentials and that worked.

I also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I change my password (although it worked) but still get the Name/Password wrong.

Everything is up to date btw…

Anybody have any idea or can help me?

Thanks

Hanfi

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Vocalpoint

Just logged in here (to Portal) and it's all good.

Be sure that you are using your "unique" credentials for the Portal - which are different than Native Access - unless you have actually changed each to be identical.

And - I do not know what this means:

"also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I change my password (although it worked) but still get the Name/Password wrong.

Can you explain this a bit more?

These two products are not linked in any way (yet).

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