Most of my Libraries on Native Access Disappeared

fradbeats

I recently got a new Macbook and re-downloaded all my libraries and stuff from Native Acess (Komplete 12 + Libraries that I purchased from different Companies). They all seemed to be fine until today when I formatted my old macbook. I saw that you don't need to move licenses. Suddenly all my libraries on Kontakt disappeared and when I logged onto Native Access, most of my libraries as well as other plugins are not showing. Some plugins still seem to work even though they are not showing up on Native Access anymore. I have spent lots of money on here and don't want to lose it. My account on Native Instruments still shows all my purchase and serial code histories.

Jeremy_NI

You're probably experiencing this issue with Native Access: Products missing in Native Access

Eason

All my library's have disapeared

Jeremy_NI

https://community.native-instruments.com/discussion/comment/180834#Comment_180834

Maybe a few more details would help. Operating system, Native Access version, what happened and when?