-
Official Process for Releasing a Kontakt Player Library
Hello everyone, I am looking for information on the official process for releasing a sample library for the free Kontakt Player. I'm specifically interested in understanding the concrete steps required to make a product available through Native Access. Could someone from the community or NI staff clarify the following…
-
Merging favorite files
This question has been asked before without any answers before. Is it possible to merge/synchronize VST instrument favorites3.db3 file from several machines ? I am NOT talking about copying favorites3.db3 but merging favorites data. I was able to do this with Cubase Media Bay with a little bit of research on several of my…
-
Abbey Road Modern Drummer Installed but Paused and repeated Download Failed message
Purchased Abbey Road Modern Drummer, problem as described and has occurred repeatedly. The software observed to download in full via Native Access (7.85GB/7.885GB), then becomes stuck before Download Failed message appears, and download pauses permanently. All content IS downloaded to the correct folder path, in a…
-
How Do I Remove the demo for The Gentleman piano from my system?
The other day I downloaded the demo version of the Gentleman piano. I decided I don't want it and want it removed completely from my system. It does not show up in Native Access. Somebody here had better have an answer or I will never buy another NI or Izotope product again. I HATE how difficult it has become getting…
-
Disastrous merger with iZotope results in subscription fraud
I've been doubly charged for the past few months by both iZotope and Native Access for the SAME SUBSCRIPTION, and on top of this they have removed any possible way of cancelling the subscription on the iZotope side, making it impossible to correct their error. Their support staff has not answered in weeks because clearly…
-
Why is my Komplete Content folder appearing in Komplete Kontrol browser, and how can I fix it?
Hi, I recently moved my komplete content folder to a new external drive. I believed I had done everything correctly through Native Access as it relocated everything fine, and Kontakt 6 still works as expected, however when I open Komplete Kontrol or Kontakt 7, it shows my komplete content folder in the browser instead of…
-
Unable to uninstall old version of Native Accees
I cant uninstall the old version of native access. And also what I see, that still there is not a solution or a fix. But that would be very important. What is native instruments telling us about that issue ?
-
SOLVED—Unable to Access NI website or Native Access
I have owned Komplete for years. Following instructions on the NI website, I downloaded and installed Native Access 3.2.3 yesterday so I could use Kontakt 5 for an old project I was trying to work on. As of today, I am presently unable to reach any NI website (except, curiously, this one). I keep receiving this: Access…
-
OSX: Virtually all libraries showing as requiring "Repair" and how i fixed it.
So, I opened Native Access and most of the libraries had a "repair" warning button next to them. I checked the "Installation paths" on a couple and noticed that they were missing a part of the path for whatever reason. I configured the Content Location to be at my external SSD way back, before installing the…
-
New S49 MK3 - Serial already registered
I finally saved up enough to purchase a new S49 MK3. Set it up and opened NA, input the serial and - "This serial is already registered" 😓 Purchased from Musician's Friend (but fulfilled by Guitar Center). What happened here? Are employees registering the serials? Or are keygens generating the serials and people…
-
Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
-
problems with downloading just purchased
There seems to be an issue with the server and Native because every other purchase I'm having this problem
-
Native access error "Waiting For Connection"
MacMini OS 13.6.3 Intel Can't get NA to download anything. Continually stops at "Waiting For Connection". I've tried everything suggested under the topic on NI webpage. I'm using my iPhone hotspot both USB and WiFi connections. NA works on my PC via the same hotspot. I've even had ChatGPT assist.
-
I have a problem with sound output.
I am using Traktor Kontrol S2 MK3 with windows 11. I unfortunately subscribed to apple music and since then the sound output is buzzing when connected to speakers via mixing table. I have since uninstalled apple music, after doing so sound came back to normal. Disconnected everything then reconnected and back to…
-
Bought a Traktor Kontrol S2 MK3 and Traktor pro 4 activation is invalid
Hi, I just bought Traktor Kontrol S2 MK3 from a guy on marketplace. I wanted to activate my Traktor 4 pro software. Everything went fine. Added the serial number, it said that your hardware was added, or something like that. But there is only Traktor pro 3 and not 4. I assume that the guy claimed the program before me but…