Read our community note - here.
Native Access Downloading Problems
Hey!
Had a question for anyone who was able to help!
Every time I download NA, I can't download any of the players. When I download 6, it won't open and sends me a crash log.
7 won't install. After installing it continues to say install.
8 continually says, ERROR installing.
I don't know what the problem is, I've uninstalled and reinstalled on several different drives. If anyone could help I'd be most appreciative.
Best Answer
-
The most basic attempt to fix such problems is removing/uninstalling the app that do not install correctly and then run the NI reg tool and remove the app on list if present and then try re.installing.
There is also the Kontakt Crashes support page solutions
As for stalled downloads/installations then at least on Windows then if downloads/installations has stalled in N.A. then often they can be impossible to get to download/install by any other means that uninstalling Native Access and then also delete the whole Native Access folder from %AppData%\Native Instruments\ and also delete (or move) the failed download from the download folder , then reboot and then reinstall latest version of Native Access for your OS .
That usually clears the stalled download/install in Native Access but alas it does still not guarantee that it will download correctly on a retry.
As for download then I can give you some links to manual downloads and manual installation but alas then I do not have newest Kontakt versions.
KONTAKT 6.8.0 , KONTAKT 7.9.0 , KONTAKT 8.1.0
in case of download problems then try logging in into Google first, if that doesn't help then copy the download to own Google drive before the download.
The above ought to help you circumvent the download limit.
If the problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : Please read : how to get support !
1
Answers
-
The most basic attempt to fix such problems is removing/uninstalling the app that do not install correctly and then run the NI reg tool and remove the app on list if present and then try re.installing.
There is also the Kontakt Crashes support page solutions
As for stalled downloads/installations then at least on Windows then if downloads/installations has stalled in N.A. then often they can be impossible to get to download/install by any other means that uninstalling Native Access and then also delete the whole Native Access folder from %AppData%\Native Instruments\ and also delete (or move) the failed download from the download folder , then reboot and then reinstall latest version of Native Access for your OS .
That usually clears the stalled download/install in Native Access but alas it does still not guarantee that it will download correctly on a retry.
As for download then I can give you some links to manual downloads and manual installation but alas then I do not have newest Kontakt versions.
KONTAKT 6.8.0 , KONTAKT 7.9.0 , KONTAKT 8.1.0
in case of download problems then try logging in into Google first, if that doesn't help then copy the download to own Google drive before the download.
The above ought to help you circumvent the download limit.
If the problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : Please read : how to get support !
1 -
Appreciate it! Thanks so much!
1
Categories
- All Categories
- 19 Welcome
- 1.6K Hangout
- 66 NI News
- 842 Tech Talks
- 4.3K Native Access
- 17.3K Komplete
- 2.1K Komplete General
- 4.5K Komplete Kontrol
- 6K Kontakt
- 1.6K Reaktor
- 394 Battery 4
- 882 Guitar Rig & FX
- 446 Massive X & Synths
- 1.4K Other Software & Hardware
- 6.1K Maschine
- 7.7K Traktor
- 7.7K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators