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instrument in Native Access but missing from Kontakt
Just upgraded to Kontakt 8 and, I think multiple instruments are missing. As you can see from my screenshot, I have West Africa installed, but it's not showing in Kontakt and I can't therefore use it in my DAW. Any ideas?
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Cannot update name in my profile
Hello, I tried changing my first and last name in my profile, but after saving, the old name still appears. I’ve cleared cache, logged out and back in, but the change is not applied. Can you please update it manually? My current email is: [REMOVED by Moderator] New name: [REMOVED by Moderator] Thank you.
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can not access traktor pro
I bought a traktor kontrol s2 mk3 but I can not access the software because the seriel number was already used. I can not contact the preowner and the support from NI doesn't answer my two requests. What should I do?
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Maschine Software Will Not Show Up In Native Access
Hello Native Instruments! I'm looking for some help with my new Maschine Mikro MK3. I just received my new gear today and al registration of the Maschine seemed to work fine in Native Access, except the Maschine software. It wont show up in the NOT INSTALLED part of Native Access. I've tried uninstalling/reinstalling…
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Still no sound coming out of my set up
I have Kontact S88 with Focusrite and brand new MacBook Air and Logitech speakers with subwoofer and microphone. everything is plugged in but no sound it coming out. I've downloaded all the correct stuff anyone know what's wrong? s I had a windows set up the same way and it worked but not with Mac. thanks for the help in…
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Install all
Hello all, In Native Access is there a tab that shows the downloads that I own, so as to download all, without downing the whole of Komplete Ultimate in demo, On the All tab it shows all products that are available, and on the "Available" tab its showing all products I don't own, as I just got Komplete 15, I want to…
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NTK Daemon installation hasn't been completed
Hello everyone. Since this morning, I haven't been able to launch Native, and the NTK Daemon installation hasn't been completed. I've tried running as an administrator, in normal mode, in French or English, and the error message is always there. I've also deleted native.access.xml, restarted, and the same thing still…
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Download Failed for all downloads in Native Access
Hi, I recently downloaded Native Access on my Macbook Pro (M3), running Sonoma (14.6.1). every download I have attempted has resulted in: 'Download Failed' I have granted Native Access full disk access. Has anyone encountered and solved this issue?
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Can't install Native Access 2 on my M1 Mac Studio (macOS 15.5)
When I attempt to install NA2, I get this error message: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only…
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Komplete Kontrol of the Conservatory
Hello everyone, I have a KK S88 MK3 connected to my PC in my studio (and my notebook if necessary). I should go to the Conservatory and connect the KK del Conservatorio (probably model A61) to my notebook, exclusively as a MIDI Keyboard. Question: is it possible to simply connect it with the USB cable and use it directly?…
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Findin a lost serial number
i bought a second hand maschine mk1 but there is no serial number on the back of the device, how do i find the serial number?
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Ozone 10 not available after reinstall
Hi, I have huge issue I am paying for subscription via izotopes sites with monthly payment. After reinstalling all plugins and managing subscription again, I can no longer install products I payed subscription for. I also sent ticket to izotope and didn't had any respond… I have managed to find old installers and…
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All products showing as demo
I purchased the collectors edition on Friday of last week. I have yet to be able to use them. I entered the serial number into my native access. And that number disappeared from my account on NI. I can't re-enter it. Nor do I know what it is now. I created a ticket for support. It's been almost a week though with no…
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About Complete Control Reinstallation
When I tried to re-install Native products on a new SSD after the SSD containing them broke, the data did not install properly and the samples were not all included. What should I do?
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the mouth
Subject: URGENT - Legacy Product License Not Recognized ("The Mouth") Dear NI Support Team, I appreciate your prompt responses, but we seem to be going in circles. Let me clearly restate my issue: I own a legitimate license for "The Mouth" plugin This was originally registered through Service Senter (now discontinued) It…