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Cant start maschine - activation-loop on start screen
bought new maschine+ 3 standalone but serial and product registration fails with error message. Serial already connected to some buyer who sent product back. What can i do? No response on tickets, no service agents. Just that ai-agent opening tickets like its tombola. Is there any workaround to skip that loop-stuck on…
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Kontakt Slow to load even before I load an instrument/Sample Library
Hi Guys. So I updated Kontakt. It was working fine before, but now it takes over 2 minutes, just to Load an empty Kontakt instance, before even Loading an instrument or Sample Library. I am using FL Studio 2025, all up to date. I even tried it in Reaper and Studio one. It takes the same amount of time. It also takes the…
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Issue with the 360Pro subscription.
Dear community, could you please advise how the subscription purchase process works? I selected the product, entered all my information in the form, and received a ticket. However, the 360Pro products do not appear in Native Access, except for the four free ones. Technical support is asking about errors, but there are…
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How register my Traktor s2 mk3 buying second hand, I don't have any recipe
I bought a second hand s2 mk3 console and I can't update its firmware becaI bought a second hand s2 mk3 console and I can't update its firmware because I can't register it and I don't have an invoice for it.use I can't register it and I don't have an invoice for it.
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problem with serial key
Hi. I'm from Poland. I bought my first mk3 maschine NEW from the store. The box was completely closed and I have a problem. I downloaded the Native application and when I enter the product code for activation, it shows me a message that it is already assigned to another account. This is impossible because the set is new.…
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Anyone else running their Maschine+ as FX send?
now that standalone has been update ive been using my maschine a bit more with my setup, im using the OP1 a lot but decided to send my guitar pedal board to the Maschine in stansalone mode for fx and have found myself the most excited ive been with the hardware since i bought it a few months ago, anyone else doing this?
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Failed update downloads on Native Access
Hello! I'm running into an issue with these latest updates. I'm getting a "Download Failed: Could not create new file or truncate existing file" message when I attempt to update. I also get a generic Failed message on the True School update. I followed the knowledge base article to no avail. attached screenshots of both my…
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macOS 26 compatibility
As we see, Native Instruments' installers are no longer notarized by Apple and so products can not be installed on macOS 26.1. So here is your change to tell us when you are done with the notarizing and be clear and transparent to us as customers.
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problems with instruments after purchasing Kontakt 8 crossgrade
Hi everyone, I just bought Kontakt 8 crossgrade, as I was told this was a possible option for me in the store, I already own multiple Kontakt instruments. I needed some more instruments as im currently writing a score for an animation video for school. after installing multiple instruments, I found out they were all…
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Native Access absolutely not working
Native Access has completely stopped being able to install NI products. I have been through the full disk process. I have uninstalled and reinstalled. I have tried using my external hard drive (preferred), but also the default Shared folder. Nothing works. I get the "Installation Failed. You may need to grant full disk…
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Installation failed for Battery 4 Factory Library on MacOS 26
Native Access failed to install 26 libraries on MacOS 26.1. I followed all prompts and granted Full Disk Access to Native Access and Daemon including restarts, etc.. but multiple libraries still fail. The main one I'm worried about is Battery since I've used it on all my stuff. I have the full library on an external drive…
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NI Support seems broken?
For weeks now, I’ve been trying to install libraries to a local disk with plenty of free space — after giving full disk access to every NI app that could possibly need it. Every time I contact support, they send me the same article. Then the ticket goes silent. No follow-ups, no actual troubleshooting… just the same…
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Native Acesses Update and download issues Inc NTKDaemon Fail
Hello, I’m hoping someone can help me with an issue that has suddenly started occurring. I’m running a Mac Studio Ultra with 128 GB RAM on macOS Sonoma 14.7. I’m a full-time film and TV composer, so keeping apps and libraries fully updated is essential for compatibility when collaborating with others. I own the latest NI…
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Lores Installation - MAC - Local disk failure
Dear, I’m having trouble getting Lores installed. I’ve tried both the native access and the offline installer. Native Access fails with the dreaded "Installation Failed" message (see attached). The offline installer keeps giving me the error: ‘The installation program cannot install the software because no software to be…
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Can't download any products or updates in Native Access
I'm unable to download any of my purchased Kontakt 15 products or any updates via the latest Native Access . This situation has been ongoing for over a month now and I'm literally at a lost for a remedy. I've contacted support , provided screenshots , of my issue , also provided a requested support tool file, and support…