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Why are some of my libraries missing?
Dear NI Community, I recently purchased the Kontakt 15 Standard Update but, logging into Native Access, some of the libraries are missing. Specifically, I talk about Kontakt 8, Glaze 2, Nacht, Electric Keys, izotope Trash and some more. Weirdly, other libraries are there, such as the Kareem Riggins Drums. As for my specs:…
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License Transfer issue
Hi, I have a Maschine MK3 that I purchased off someone which I have now sent back to them as it was not working as it should be. When I bought it the seller sent me the license code which I registered to my NI account. Since I have now returned the item I need to transfer the license back to them but it is not giving me…
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Native Access change Content Location to NAS-Volume
Hey guys, how do I successfully change the Content Location folder from my internal (second) SSD to my new NAS-Volume? When I press enter to save the new destination it appears for 1 second, then disappears and it shows the old location path again/resetes it. My OS: Windows 11 (Pro) In the Windows-Explorer I see the…
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Invasion download stuck on installing
Hi All, I've spent hours trying to download getgood drums invasion drum library and as soon as the download is complete, it keeps getting stuck on installing. I have tried changing the file path of the download location, restarting native access and my laptop. I've tried downloading an older version of native access.…
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"An error occured while processing your serial."
Just bought a new mikro mk3 from amazon, but got this error while trying to add serial through native access. "An error occured while processing your serial." Did not found a solution from either doc or post, any suggestions?
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Stalled downloading
Help would be appreciated I have been downloading large NI files, but some of the larger ones one have stalled. For example Century Strings did not budge beyond 40GB for 6 hours , before I had to stop. Been able to download approx 240 GB out of total of approx 800 GB I have checked internet speed/ download speed - and they…
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Latest Native Access on MacM1 Download Failed
Hello supporters I installed the latest native access from the official site on my Mac m1. Regarding some issues, I got full access to both native access and NDKdaemon! Unfortunately, the problem was not solved and after many searches and tries, I decided to make a topic here, any new way?
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"please grant permission to native access to install dependencies" Problem in Windows 11
Hi, I bought the Komplete 15 yesterday and trying to get Native Access but it doesn't work. I used to use Native Access 1 around 2018 and I deleted it all and reinstall the new one. But it keeps saying "please grant permission to native access to install dependencies". I downloaded the NTK Daemon and installed it (btw, the…
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any idea how i can get NI Access 2 to see my INSTALLED libraries? downloading duplicates
hi there, i reformatted my windows 10 pc. all is well there. installed NI Access 2. now, all my libraries were installed on an external drive (S:). i set the correct locations in Access 2. however, not ALL the libraries showed as installed. many showed as installed, but many not. for example, none of the vc 160 type…
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Error messages on update installs and deinstalls in NA
Hello dear community, I've written about this subject before and stiil can't find a (or better THE) solution, so help… please! I'm using the latest version of Native Acces on a Windows 10 machine. Every software update I get an error messsage (screenshots in this msg). I then have to uninstall the to be updated software…
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Lunar Echoes library relocation
I relocated all my Maschine libraries to a separate subfolder, and changed the installation paths using the repair function in Native Access. All libraries worked except Lunar Echoes. After making several attempts, I noticed that there is a misspelling in the library name (Lunar Echos). I corrected the spelling and the…
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Kontakt library aren't showing in the library page (and they are in demo mode)
I was using my Mac cleaner to uninstall serum and I think I deleted accidentally some important files of Kontakt and in general native instruments plugins. Even if it's strange because thanks to my Mac cleaner it should only allow you to delete useless files. By the way, after doing this, I opened my Ableton live 12…
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Kontakt v. 7.4.2 and Kontakt Factory Lib 2 not connecting
Hello, I am trying to load instruments from KFL2. I'm running Kontakt 7.4.2 in a Pro Tools session. When I try to load I get a message saying "Your version of Kontakt is too old to load this file. Please update to the latest version." There are no Kontakt updates available in Native Access updates. Suggestions? Thanks.
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“Locked by Customer Support”
Hi all, Hoping someone can help me I recently purchased a used komplete a61 and have been trying to register my serial number into Native Access with no luck. I was originally told that my number was ready to register from the seller. Received an error saying “Blocked by customer support”. Reached out to NI and was told…
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Why won't the new Komplete Start plugins show up?
I've had Komplete Start for almost a year, and I have all of the plugins from the previous Komplete Start bundle that came out before this latest update. However, with this new update, I don't see any of the new plugins that were added; that being the new Leap plugins and Trash Lite. I've gone on the website and readded…