Maschine MK1 just flashes on OSX 10.11.6

Mettauniverse

Hi, I’m a producer running a Maschine MK1 on an older MacBook pro running El Capitan. Has worked for years but now the controller just flashes when I plug it in then goes dark and only the Maschine circle logo shows in black and white in both of the displays.

I made sure everything was up to date with Native access.

When I go to settings/users & groups/login items I see that the NIHardwareAgent application has a white circle with a line through it similar to this🚫.

When I go to the NIHardwareAgent app and try to open it I get this message: “You have OSX 10.11.6. The application requires OSX 10.12 or later.”

Wondering why I am getting this since it worked on my OS 10.11.6 for years and now all of a sudden doesn’t.

I’m thinking maybe I updated the NIHardwareagent app to a newer version that my OS doesn’t support?

Tried looking for a way to possibly download the previous version of the NIHardwareagent but couldnt’t find anything.

Here are all my specs:

OSX El Capitan Version 10.11.6 Macbookpro mid 2009 2.52 GHz Intel Core 2 Duo Memory 8gb 1067 Mhz DDR3

Maschine 1.8.0 (RI76) Mode 32 Bit

*UPDATE : Now I can't launch Native Access. I downloaded the legacy version for my OS but it just keeps saying download failed.

Vocalpoint

You will need to contact NI support directly.

Your device and OS (and presumably your version of Native Access) are no longer supported.

Only they will be able to determine what (if anything) can be done.

Native Access – Native Instruments

VP