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DDJ-FLX2 and DDJ-FLX4 Traktor Play Download DOES NOT WORK
Apparently accordingto this morning's email below …but NOT. I have everything updated, latest Mac OS, latest DDJ firmware, newest Native Access, but NO pop-up to activate Traktor Play. Also, it is IMPOSSIBLE to generate and submit a support ticket for manual activation with my DDJ-FLX4 S/N via the Support Chatbot,…
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Native Access – Previews will not install (macOS Tahoe 26.1, external APFS drive)
Previews won’t install – Native Access (macOS Tahoe 26.1) Hi everyone, I’m having an issue where Previews will not install via Native Access, even though all other NI libraries install and work perfectly. System: macOS Tahoe 26.1 Apple Silicon Mac Native Access (latest) External drive: Satechi SSD PRO – 4TB (APFS)…
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No Traktor Play with DDJ FLX-4
Wanted to find out if this is broken on Native Access. According to this page, as soon as I plug in my DDJ FLX-4, I should see a prompt to install Traktor Play from Native Access. This is not working and nothing is getting prompted.…
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FIXED: Installation failed for any Reaktor instrument on MacOS 26
I'm using macOS 26.1 and I can't install any Reaktor instruments in Native Access. I have granted Native Access, NTKDaemon, and Reaktor full disk access permissions and used the default installation path, but the installation still fails. Manual installation of the download package still fails.
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Why default to 'Default Midi Template'?
Why does the screen on the device default to a ugly looking Default Midi Template screen? why not default to the logo when not connected to a daw or KK? At this price point i would have thought there would be more consideration given to this.
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Arkhis Library Purchased via Mobile Missing from Native Access 2 on Desktop (License Confirmed)
Hello NI Support Team and Community, I am experiencing an issue where a recent purchase is not synchronizing with my Native Access 2 application on my desktop computer. The Product: Arkhis (Kontakt Library) Purchase Date/Time: [14th December 2025) Purchase Method: Direct purchase via mobile Issue Details I can confirm the…
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Maschine MK2 not showing Maschine 2 in Native Access after Windows 11 reinstall — any help?
Hey everyone! 👋 I just upgraded my PC to Windows 11 and reinstalled Native Access, but now Maschine 2 is completely gone from my product list (only Maschine 3 shows up). I own a Maschine MK2 Black, which doesn’t work with Maschine 3, so I really need Maschine 2 to continue using my controller. I still have my hardware…
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Voucher for s serie
Hello i have buy the s88 mk3 in 06/2025 and i don t have the mail for the free instrument . I was using the €25 subscription and I didn't know you could get a free instrument, and I can't find the email anymore, it's 6 months old. Any issue ?
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Upgrades and drive space
I would like to know for the purposes of saving Disk space, When you upgrade a product does it removes the old version of that product? in order not to take up drive space? In my situation, I have Komplete 13 Collectors edition but I may updrage that to the latest version in the future. I dont want the new install to take…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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My products dont show up in native access
my products show up in the my account page on the wesite but not in native access which is showing only 3 random things i want to download the softwares for maschine mk3 and maschine jam
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Cant start maschine - activation-loop on start screen
bought new maschine+ 3 standalone but serial and product registration fails with error message. Serial already connected to some buyer who sent product back. What can i do? No response on tickets, no service agents. Just that ai-agent opening tickets like its tombola. Is there any workaround to skip that loop-stuck on…
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Kontakt Slow to load even before I load an instrument/Sample Library
Hi Guys. So I updated Kontakt. It was working fine before, but now it takes over 2 minutes, just to Load an empty Kontakt instance, before even Loading an instrument or Sample Library. I am using FL Studio 2025, all up to date. I even tried it in Reaper and Studio one. It takes the same amount of time. It also takes the…
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Issue with the 360Pro subscription.
Dear community, could you please advise how the subscription purchase process works? I selected the product, entered all my information in the form, and received a ticket. However, the 360Pro products do not appear in Native Access, except for the four free ones. Technical support is asking about errors, but there are…
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How register my Traktor s2 mk3 buying second hand, I don't have any recipe
I bought a second hand s2 mk3 console and I can't update its firmware becaI bought a second hand s2 mk3 console and I can't update its firmware because I can't register it and I don't have an invoice for it.use I can't register it and I don't have an invoice for it.