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New S49 MK3 - Serial already registered
I finally saved up enough to purchase a new S49 MK3. Set it up and opened NA, input the serial and - "This serial is already registered" 😓 Purchased from Musician's Friend (but fulfilled by Guitar Center). What happened here? Are employees registering the serials? Or are keygens generating the serials and people…
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Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
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problems with downloading just purchased
There seems to be an issue with the server and Native because every other purchase I'm having this problem
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Native access error "Waiting For Connection"
MacMini OS 13.6.3 Intel Can't get NA to download anything. Continually stops at "Waiting For Connection". I've tried everything suggested under the topic on NI webpage. I'm using my iPhone hotspot both USB and WiFi connections. NA works on my PC via the same hotspot. I've even had ChatGPT assist.
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I have a problem with sound output.
I am using Traktor Kontrol S2 MK3 with windows 11. I unfortunately subscribed to apple music and since then the sound output is buzzing when connected to speakers via mixing table. I have since uninstalled apple music, after doing so sound came back to normal. Disconnected everything then reconnected and back to…
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Bought a Traktor Kontrol S2 MK3 and Traktor pro 4 activation is invalid
Hi, I just bought Traktor Kontrol S2 MK3 from a guy on marketplace. I wanted to activate my Traktor 4 pro software. Everything went fine. Added the serial number, it said that your hardware was added, or something like that. But there is only Traktor pro 3 and not 4. I assume that the guy claimed the program before me but…
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Maschine 3.2.0 Installation Fails – Stuck in Native Access with Unresolved Error
I'm experiencing a serious issue with updating Maschine 3 via Native Access. When prompted to update to version 3.2.0, I initiated the install through Native Access. However, the download never progressed—it remained stuck with a loading spinner, as though it were about to begin, but no progress occurred. I waited over an…
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Migration from 360 plus to komplete 15 ultimate + machine migration
Hi, I purchased the k15 ultimate to replace my 360 plus subscription. In august, I'll move to a totally new machine where I'll need to install everything from scratch as I change OS (win10 end of extended support is this winter, no other choice, will migrate to win11) but also the storage hardware itself (moving from pcie…
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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I just renewed my Komplete 15 license but am still seeing ads to upgrade
The last thing we users want to see is an ad for something we just paid for.
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Need help crash log 3.11.1 - traktor pro 3 - windows 11
Besoin d'aide Je joue ce soir et traktor pro 3 sous windows 11 me fait un crash log 3.11.1… En cherchant sur internet j'ai trouvé un retour concernant ce crash log et c'est une histoire de reconfigurer les chemins d'accès à la bibliothèque. Si le soucis c'est bien ça. Je ne sais reconfigurer ce chamin d'accès uniquement…
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I can't find what I've purchased in my native access
Electric Keys – Phoenix Disco & Funk Leap Expansion Solid Dynamics Solid EQ I can't find these four plugins/kontakt library in my native access app even though they are included in the komplete 15 select bundle, according to the description on the official website.
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Why do updates include sample libraries? Those are already installed, why not just update the apps?
When installing updates for some apps through Native Access users are forced to re-download dozens of GB of sample files already installed to the same locations the updates are being applied. Why not just update necessary pertinent data? It's 2025... Kontakt Library 2 and Sessions Strings Pro are over 38 GB each. All of…
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Can't install Native Access
Hi there, tried to install new version of Native Access and it says it can't uninstall previous version. So I went through every conceivable step to unstinstall it manually, including removing it and NTKDaemon with NI's registry editor. Renstalled NTKDaemon, which works, but still cannot install Native Access, with the…
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How do I remove the products that were part of the subscription?
I canceled my 360 subscription, and it's a bit annoying to still see those products in Native Access. Does anyone know how to remove them?