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I want to move Chamber Strings to SSD.
I want to move Chamber Strings to my SSD. Do I need to configure the settings on the Spitfire Audio settings page to move it to the SSD? Or is it sufficient to simply migrate it from Native Access?
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Maschine not working - Part 2
Why Can't why can't I get my maschine to work? Why do I have to install a bunch of garbage that I don't want and the item that I want doesn't even work? What happened to service center? That gone to?
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Native acces wont activate any of my licenses
After a hardware crash I have just reinstalled all my software on a new machine, Windows 11. I'm trying to activate the Komplete 15 Ultimate software. The Native Access version is 3.20.1 Native Access correctly recognize which products I have a license for and all is downloaded. However, no licenses will be activaterd when…
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Cannot Access Support Request Form – Need Help with License Transfer
Hello, I cannot access the support request form on the NI website. I need to transfer my Maschine MK3 including the Maschine 3 upgrade to the new owner, but the upgrade license is not transferring correctly. Could NI staff please help me submit a support request or create a ticket on my behalf? Thank you in advance.
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Error 2329 – Unable to Install Kontakt 8 8.6.1 (but other NI products install fine)
I everyone, I’m running into a very frustrating issue with Kontakt 8 on Windows 10 and I was hoping someone here might have encountered the same. System info: Windows 10 Home, version 22H2 Intel Core i5-8400 40 GB RAM Plenty of free storage space Kontakt 8 was working fine until I tried updating to the latest version The…
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My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2
My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2 for Install Traktor Pro 2
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VST3 & .EXE Apps Don't Run On New Windows 11 Install
First time posting here so take it easy on me. I have 20 years tech experience. So I only post here as a last resort. Has something like this ever happened to anyone. Its a real odd one. Thank you to anyone who posts. I just did a new Windows 11 install along with all music plugins and appps. All of my music apps (many…
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Why was I charged twice?
My last payment was in January 2025. Since I didn't make a payment afterward, my account became inactive. Today, I updated my payment method to reactivate it and made the payment. When I clicked the "activate" button, I was charged twice. I sent several emails, but haven't heard back. Do you have any suggestions?
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Issues Installing Lotus Scene
For some reason I cannot install Lotus Scene. When I click install it just gets hung up on "calculating time remaing" forever and nothing happens. I tried to reinstall the new native access2. But this doesn't help. Anyone any idea? I would be very grateful.
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FEATURE REQUEST: NI hardware product firmware checking / updates service
OK, As we're using Native Access to manage our products, register our hardware, etc, one feature is missing and I do think that this would play a huge role in managing our hardware investments better. What if there was a way to check firmware versions for connected NI devices which were registered through Native Access and…
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I can't update or install anything from Native Access
I was trying to update Knotakt 8 Player and installing Guitar Rig 7 and it apperas an error called "Download Failed". I did everyting the support chat said and it didn't work. It seems a lot of people had this error in the past but none of their solutions worked. I am windows user. Here is a screenshot of the error. Could…
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Session guitarist
Hello. I have all the Session Guitars except for Electric Ruby. There's a sale, but I don't get a price on Electric Ruby. It's still a bit tough, even though I have absolutely everything.
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How can I resolve ongoing "dowload failed" errors.
I've gone through every possible solution that's been suggested through NI support chat bot and, exasperatingly, still have not been able to resolve the "download failed" error status that keeps happening when trying to download newly purchased NI products and, additionally, those updates that NI Access software lists as…
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I have bought and downloaded Kontakt 8, but I still have no library inside Kontakt 8?
Hello, I'm new to Kontakt and I am having trouble with my library. I bought Kontakt 8 recently for £269 and have downloaded the native instruments app on MacOS. On the app, I have installed Kontakt 8, which opens a seperate 'Kontakt 8' application where all the sounds I bought should be. But when I go on the Kontact 8…
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support email ticket
Anyone knows how to talk to the support team, not to those silly bots. I'm trying to request support email ticket. It's pretty shocking customer service if you can't talk to a person about the issues.