-
Native Access won't download instruments
Hi, I upgraded to KOMPLETE 15 but Native Access won't download anything. If I click on an instrument and choose "Install" it just goes straight to "paused". If I go to the queu and try to force it by hitting the play button, it says "Download failed". I have the latest version of Native Access. My internet is fine with…
-
Native access!
I'm new here and recently purchased a Maschine Mikro mk2 secondhand from CEX. I registered here within the couple of days to enable me to use motive access on my iMac late 2013 running catalina 10.15.7 with Intel Core i5. However I can across an issue whereby there is no version for my macOS. I tried legacy files for older…
-
Kontakt sees no content, but Native Access say it is loaded
Hello, I relocated my content to an external drive because of space issues. I relocated everything successfully using Native Access. I followed instructions to start the Kontakt 8 app so it could rebuild the database. Kontakt 8 cannot see anything. I cannot convince it to see it either. Interestingly, in Kontakt 8…
-
How to work offline with Maschine MK3 ?
Hi there, I have installzd & registered online fine, but now I would like to work offline, ie with the computer but no internet. When trying to do so the NI page says "cannot connect. Please check your connection or disable VPN". VPN is disabled however. Is there / what's the way to use Maschine MK3 offline ? Thanks !
-
Maschine Mikro Setup: Factory Sounds not showing on Native Access app.
I just got the Maschine Mikro Mk3 and downloaded the latest version of Native Access. I was able to download the Maschine 2 Essentials software but the Maschine Factory Sounds download option does not show up on Native Access. I reinstalled the NA app and Maschine 2 Essentials but the issue persists. I have registered my…
-
Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
-
Why I can't register used S49 MK3 and no support response
I bought this used S49 MK3 for an excellent price from Guitar Center on 01/31/2025. Signed into my account to register it so I could start using with my AKAI MPC X, & was stopped in the process by not being able to register on my account. Reached out to support with all the necessary documents and information, and still…
-
Maschine MK1 just flashes on OSX 10.11.6
Hi, I’m a producer running a Maschine MK1 on an older MacBook pro running El Capitan. Has worked for years but now the controller just flashes when I plug it in then goes dark and only the Maschine circle logo shows in black and white in both of the displays. I made sure everything was up to date with Native access. When I…
-
Instrument icons are not displaying
Hi all. Due to an unrelated issue, I had to reinstall windows, and thus Native Instruments and Kontakt 8. Fortunately, I have my instrument libraries saved to a different drive, and was able to reconnect them. However, the icons for some of the instruments are displaying as folders. The contents of the folders seem to be…
-
Not all expansions I own show up in NativeAccess
I moved from an old Mac mini i7 to a new one with Apple silicon M4. I installed NativeAccess on the fresh OSX system. Now, not all expansions which I own are shown in NativeAccess. I already removed the NativeAccess.xml and let a new one build, no change. What can I do? What can be the reason? Thank You very much, Frédéric…
-
HELP! Can't get Native Access 2 to install
Somehow Native Access got corrupted. I have downloaded Native Access 2 but every time I try to install it it says I have to UNINSTALL the previous version because it says it can't do it automatically. So I went to windows remove programs. It's there, but when I click UNINSTALL, it won't do it either. Says: "Windows cannot…
-
Problem with native access
I've I've paid subscription but I still have all my instruments in demo mode..
-
NI and Akai integration
I have analog dreams for NI already and I just purchased it for my MPC key 37 and when I put the serial number into my MPC it says serial number not valid. I'm already upset I had to rebuy it. Now I'm having trouble with the serial number not working. What is going on?
-
New Computer: Should I just delete and re-install?
I am not a techie. I have a new computer, and I'm honestly not sure where my Native Instruments downloads are. I've opened Native Access and clicked on the various libraries, and have repaired, located some, but I have no consistency in location. I want to have the Native Access app (is it NA 1 or NA 2?) on my new studio…
-
Download failed on Mac
I'm getting repeated "Download failed" errors. Running Mac OS Sequoia with Native Access 3.16.0 . I already tried the recommended solutions for tuning off private relay and confirmed that full disc access is granted. So it's not one of those. Any other ideas? Strangely, not all products are affected. Attaching a screenshot…