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Three Libraries failing to install on MacOS, been stuck in a support ticket loop for over a week
Hi, I have been trying to get my support ticket 4874979 resolved for almost two weeks now and keep getting sent in circles by the responces. I am having issues installing three libraries (East Asia, Ireland, and Symphony Series Percussion) on my system. I have over 100 other libraries successfully installed but for some…
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Electric Keys Diamond and Phoenix Updates
When I go to update Electric Keys Diamond and Phoenix Native Access warns me that a Kontakt update is required, although I am already on Kontakt 8.10.1. Is this the latest version? Thanks.
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Getting Spitfire Symphony (free version) in correct location
I have Spitfire Symphony in Native Instruments trying to get it into a location so Kontakt will use it. I click on "Add Product" but keep getting invalid location. What location should I place Spitfire?
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I have Absynth 5 but Maschine 3.5 says Absynth could not be loaded...
In the Native Access.app, only Absynth 5 shows up. In the Maschine 3.50 app, only Absynth (with no 5) shows up. When I try to select a sound in Maschine, I get: "Error: Absynth could not be loaded, as it may not yet support Apple Silicon or VST2 to VST3 migration. For more information please visit: ..[blank]". Yet, Absynth…
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I cannot login to my account Native Access but i can access to my account on Web
My Native Access I cannot log in my password correct my e mail correct but i cannot log in I uninstall and install and restart nothing work. I working on my work they kick me out and i cannot log in back . Please urgently help on this issue
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Windows 11 on ARM / Snapdragon X Elite compatibility with Traktor Pro
Hi everyone, I am currently using a Surface Pro 11 with Snapdragon X Elite, 16 GB RAM, running Windows 11 on ARM. I am trying to use it with Traktor Pro 3 and a Traktor Kontrol S5. I understand that Windows on ARM is not officially supported at the moment, but I would like to ask about the current situation and possible…
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Native Instruments Traktor Pro 4 DJ Software - Upgrade from Traktor Pro 1 and 2
If I have Traktor Pro 2/ audio 6 interface and now I have window 11 ,and I want to upgrade to traktor pro 4 and I downloaded the software for traktor pro 4 what else do I need to do ?
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Libraries not compatible with Kontakt 7 (need earlier versions)
hey, i urgently need some older versions of libaries for kontakt 7 (it says i need kontakt 8), but this site is currently down: https://www.native-instruments.com/en/account/downloads/ is there another way? when will the site be up again?
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Kontakt 6 paid - want it back
Hello, I had to reinstall my computer due to a system crash. Unfortunately, I'm now very dissatisfied with the Native Access installer because I can only install the Kontakt 8 Player. A few years ago, I purchased the Complete 13 Select bundle, which also included a full version of Kontakt 6. I find it quite annoying that…
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How to apply the 5 for $55 discount?
I added the products to the cart, went to check out and the full price remains and today is APRIL 30TH the sale ends MAY 17
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How long does license transfer take?
I recently purchased a machine studio and the dude I bought it from put in a transfer request yesterday and still hasn’t heard anything back so I’m curious how long it generally takes? I made a ticket and they didn’t answer my questions both times. I even sent them the email from the account that’s requesting to be…
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How to use Scarbee Classic EP-88s
I have Logic Pro 12.2 on a Mac Mini M4, using Tahoe 26.3.1. My colleague advised me to purchase the Scarbee Classic EP-88s, which I did. I have no knowledge of "Native Instruments" or "Kontakt" but I believe I successfully downloaded both, and it appears that I installed the Scarbee Classic EP-88s (see image). I was told…
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absynth6 preset explorer
Dear Native friends, how the hell can we get the preset explorer in absynth 6 working, factory sounds are not loading (factory settings incorrect?) . We see the names but does not load anything…..very difficult strange problems….HELP US!!!!
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Maschine 3 software
I bought the mashine software and it still says demo. And its not registered. I also have a maschine mk3. And I cant get the license transfer over to me. I have is the hardset Controller serial number. And device ID and how much I paid for it on the back. How can I get. Everything restored properly