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Voucher for s serie
Hello i have buy the s88 mk3 in 06/2025 and i don t have the mail for the free instrument . I was using the €25 subscription and I didn't know you could get a free instrument, and I can't find the email anymore, it's 6 months old. Any issue ?
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How to get Native Access 2 to download, install or update anything on Mac
I have the latest version of Native Access installed, have provided full disk access to both NA and NTK Daemon. I have managed to install one or two items through the Library view but that fails after maybe one file is successful, and any updates either through that view or the Updates view fail with either Download Failed…
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Upgrades and drive space
I would like to know for the purposes of saving Disk space, When you upgrade a product does it removes the old version of that product? in order not to take up drive space? In my situation, I have Komplete 13 Collectors edition but I may updrage that to the latest version in the future. I dont want the new install to take…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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My products dont show up in native access
my products show up in the my account page on the wesite but not in native access which is showing only 3 random things i want to download the softwares for maschine mk3 and maschine jam
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Cant start maschine - activation-loop on start screen
bought new maschine+ 3 standalone but serial and product registration fails with error message. Serial already connected to some buyer who sent product back. What can i do? No response on tickets, no service agents. Just that ai-agent opening tickets like its tombola. Is there any workaround to skip that loop-stuck on…
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Kontakt Slow to load even before I load an instrument/Sample Library
Hi Guys. So I updated Kontakt. It was working fine before, but now it takes over 2 minutes, just to Load an empty Kontakt instance, before even Loading an instrument or Sample Library. I am using FL Studio 2025, all up to date. I even tried it in Reaper and Studio one. It takes the same amount of time. It also takes the…
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Issue with the 360Pro subscription.
Dear community, could you please advise how the subscription purchase process works? I selected the product, entered all my information in the form, and received a ticket. However, the 360Pro products do not appear in Native Access, except for the four free ones. Technical support is asking about errors, but there are…
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How register my Traktor s2 mk3 buying second hand, I don't have any recipe
I bought a second hand s2 mk3 console and I can't update its firmware becaI bought a second hand s2 mk3 console and I can't update its firmware because I can't register it and I don't have an invoice for it.use I can't register it and I don't have an invoice for it.
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problem with serial key
Hi. I'm from Poland. I bought my first mk3 maschine NEW from the store. The box was completely closed and I have a problem. I downloaded the Native application and when I enter the product code for activation, it shows me a message that it is already assigned to another account. This is impossible because the set is new.…
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Anyone else running their Maschine+ as FX send?
now that standalone has been update ive been using my maschine a bit more with my setup, im using the OP1 a lot but decided to send my guitar pedal board to the Maschine in stansalone mode for fx and have found myself the most excited ive been with the hardware since i bought it a few months ago, anyone else doing this?
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What are Laptop specifications for a Traktor S4 MK1 and Traktor Pro 4 setup?
Hi Folks, Recently returning after a longtime (3 kids), to try help my son with ASD use and regulate with my old S4. My original laptop has crashed and is no longer recoverable. I am hoping to download and install Traktor Pro 4 and purchase a laptop (new or refurbished) so he can use. Does anyone have recommendations on…
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Failed update downloads on Native Access
Hello! I'm running into an issue with these latest updates. I'm getting a "Download Failed: Could not create new file or truncate existing file" message when I attempt to update. I also get a generic Failed message on the True School update. I followed the knowledge base article to no avail. attached screenshots of both my…
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macOS 26 compatibility
As we see, Native Instruments' installers are no longer notarized by Apple and so products can not be installed on macOS 26.1. So here is your change to tell us when you are done with the notarizing and be clear and transparent to us as customers.
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problems with instruments after purchasing Kontakt 8 crossgrade
Hi everyone, I just bought Kontakt 8 crossgrade, as I was told this was a possible option for me in the store, I already own multiple Kontakt instruments. I needed some more instruments as im currently writing a score for an animation video for school. after installing multiple instruments, I found out they were all…