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Why has my Kontakt licence been downgraded to player?
I logged into NA and the update I had for Kontakt 8 is now showing as Kontakt 8 player. I also have 5, 6 & 7 installed for various reasons and 6, 7 and 8 are all showing as the player version. My two NI and Izotope accounts were merged, but they are a bit of a mess. I still don't have access to Maschine 3.5, only 3.42 is…
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Unable to Install anything with Native access
So. I just bought a Kontrol S49 MK3 and have been trying to get native access to load the included softwares and plugins unsuccessfully. I have been able to load some of the softwares such as - Controller Editor, Hardware Connection Service, Komplete Kontrol, KONTAKT 8 Player, NI Accessibility Helper... with the direct…
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Kontakt 7.8.1 missing from native access even with legacy button activated
I can't see Kontakt 7 (full version) on the list of my library products even after activating the legacy button, logging out, quitting Native access, and logging back in. I'm on macOS Big Sur 11.7.11. I have the license (Courtesy of Jeremy_NI) but after having to factory reset my macbook pro, all I see on the Native Access…
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Music production suite pro Doen't update- downloads fail
I’m hoping someone from Native Instruments or another Studio Production Suite Pro subscriber has run into this issue. I haven't gotten any response from their support, and I need to get this moving ASAP. My Studio Production Suite Pro subscription has been active for more than six months. Native Access correctly shows my…
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Why can't I do a clean reinstall of Komplete on my laptop?
Despite several uninstall procedures for both applications and related files in system libraries, and despite contacting Native Access support, they continue to respond with generic AI-generated messages: Native Access won't allow me to perform a clean reinstall of Kontakt Komplete 26 Collection Editor. It keeps looking…
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Library missing from Native Access with serial already registered
In Native Access, when I enter the serial number for Damage 1, it says I have already registered the serial number (which I have). However, the product does not show up in my library, so I cannot activate it or use it at all. All attempts to contact both Native Instruments and Heavyocity support have been futile. Even more…
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Native Access is breaking Kontakt for many legitimate customers
I have probably more than 1000 Euros worth of Native Instruments products. You may ignore this saying Linux with wine isn't supported, but given the pages of complaints I'm seeing even from Windows users about the apparently shocking state of Native Access, and given Linux is now reaching 10% market share and with Kontakt…
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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W11 won't install NTKDeamon 'Smart App blocked it' on Native Access update
On W11 clean install, when trying to update Native Access to the last today version, the sub-setup of NTKDeamon is blocked by w11 Smart App (?) which can't identify the editor of this product. So no way to update my Native Acces and blocked without any possibility to apply updates because it no more starts. :(
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Error when try to pay Via PAYPAL
Hello, I'm trying to buy the Karriem Riggins Drums pack, but I receive an error every time I try to complete the payment through PayPal. I've attached a screenshot showing the error message. Clean Cacher cookies and history same issue
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Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
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Traktor software in white
How cool would it be if we could switch the colours of Traktor from grey to white color? this is something I have been thinking and waiting to happen for years as sometimes I play in the dark having a different color in the software would help me a lot. I think this is something that a lot of Traktor users have thought but…
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Aquire License ID
Hey folks, I have recently inherited a "Komplete Kontrol S49 MK2 MIDI Keyboard" from a friend who has recently passed away. I've tried to contact support, but keep getting AI responses saying I need to contact the owner of the license. Which is going to be pretty difficult obviously. I provided images (serial number and…
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MAC M1 MAX
Q:Translation inserted by Moderator (translation by DeepL) Hi, ever since the last NI update, my CPU has been at full capacity, and I have no idea why. I've tried every sample rate I can think of, but nothing works. It doesn't matter which DAW I use—Live, FL, or Logic—it just runs completely without any CPU load. Support…
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Several presets from Melodic Techno Bass error saying preset is not licensed
Several presets do not work - such as: Melodic Techno Bass: Analog Player, Kentra, Punch Time All error with: Error Loading Preset Preset is not licensed.