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Can't open Native Access
While trying to open Native Access - the process stuck on the Loading Products page. Need your help. Thanks
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NI Veteran: Where are the VSTs I just purchased?
I ordered electric ruby and jam bass together as a birthday gift to myself… not only was the discount not honored, but I never got the confirmation email - nor did I even receive the two VSTs in my portal. The transactions shows up in my order history despite not showing up in my MY PRODUCTS section. Not sure what’s going…
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Get latest libraries updated for K7/Session Guitarist updates
Hi! I updated Session Guitarist libraries without knowing that from now they won't load in K7. There wasn't any warning about such major change to libraries I bought and use with K7. As a result I have message "your version of Kontakt is too old…". Last year @Jeremy_NI posted a list of libraries for K6 for those users who…
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Native Access Total Fail
So, I changed my C Drive to a SSD Nvme 500Gb because the old drive was full. Then after updating with Native Access, Traktor 4 failed to work only showing a small white icon with OK on it. and all the other 7 updates failed with "unable to uninstall old program. So I ran the Registry tool. This made no difference. Now…
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New Native Access Libraries for Maschine don't show in Maschine
There are some new libraries appearing in Native Access with my Komplete 360 subscription. Examples are '140 Bass' and 'Ambient Atmospheres'. These libraries say that they are for Maschine, but after installing, them, I can't see them anywhere in the Maschine library. The libraries file locations contain two file types:…
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Where is the Redemption code of Universal Audio UAD NI Bundle?
Yesterday I purchased the Universal Audio - UAD Bundle on sale through the Native Instruments website, and after more than 24 hours I'm still waiting for the "Redemption code" to download the purchased product. I've written to technical support several times and still haven't received a response. Could someone tell me if I…
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Didn't Receive order
I ordered the electric mint and vintage guitar, and was charged. I never recieved an email confirmation or my licenses or anything showing purchased my order. its been a day since…
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Crackling and static noise from external speakers on HP Envy desktop when using Traktor
I recently got a new HP Envy desktop and connected my DJ controller to it because the system has a more powerful CPU compared to my laptop. Since then, I’ve been getting strange crackling and static sounds through my external speakers while using Traktor. The exact same setup runs perfectly fine on my laptop, so I know…
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Installing RealiWhistle or RealiTone products
Anyone been able to bypass the digital signature issue with installs on MacOS 15.6.1? The right clicking to open and open again, bypassing the security permissions and Terminal solutions are not working.
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FM8 issues
Purchased FM8 along with a handful of other synths from plugin boutique today, all of which have worked fine, however- ive had a lot of trouble with getting FM8 to work properly in FL Studio- whenever I attempt to run it as an instrument- it tries to run itself as an mixer effects vst, and doesnt give me any option to…
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Using Kontrol s61 MK2 on a different computer
I found out that the MK3 can be used on a different computer with a different NA account here: https://support.native-instruments.com/hc/en-us/articles/17475516788893-How-Can-I-Use-My-Kontrol-S-Series-MK3-on-a-Different-Computer Does anyone know if this is also possible on the MK2? If so, how? Dan
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Crackling and static through external speakers on Hp Envy Desktop?
Recently got a new desktop and hooked my controller up to it due it having a more powerful CPU. I seem to be getting a strange crackling noise and static coming through my external speakers, which isn't an issue I have while running traktor on my laptop. I've already reinstalled my audio drivers, updated my USB drivers,…
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Problems with Kontakt 8 in Reaper
Since one mounth, in Reaper, each time I want to open in FX Kontakt 8, Kontakt 7 or Massive X, there is the error message "Effect configuration is preserved". I did lots of stuff to correct this (check installation paths, reinstall both Kontakt 8 and Reaper, check that vst3 file is well located, testing if Kontakt 8 and…
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Neon Drive expansion download
Hello there, I have bought the NEON DRIVE Expansion pack, but I can not download it with native access 2, it is saying: Calculating time remaining, nad I have to finish my project by the end of the week and In urgent need of the expansion at the moment. it's not in the doanload page also.
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RISE & HIT, is not showing up in Native Access
The software I bought yesterday, RISE & HIT, is not showing up in Native Access, so I can't install it.The email said,"You will not receive an email containing your serial number. Your serial number will be automatically registered by Native Access, so you do not need to enter it yourself."However, the software I bought is…