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Is there a way to hide manually uninstalled NI Applications from Native Access Mac
I want to get rid of old applications after I upgrade. It's ok for me to keep the old libraries (which are separate installs anyway), but the legacy applications, plug-ins, databases, device drivers etc. have to go. Especially if they are plug-in hosts on their own. I upgraded to Machine 3 and followed the manual uninstall…
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Installation of Native Access and Guitar Rig Pro 5
Hello, I have the following problem: I specifically bought an external SSD for the libraries, where I was able to install everything accordingly. However, Native Access is stored on the internal drive (I can't install it elsewhere). Now, whenever I try to open Guitar Rig 5 Pro, it tells me that it can't find the Service…
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Avid Link install of ProTools Intro+ doesn't successfully install and launch software . . .
I believe in my initial effort to download Pro Tools Intro + for Focusrite, my Native Instrument app was subsequently opened and is likely disrupting a successful installation of Avid's Pro Tools software. How should I address and subsequently fix the following error message (in hopes of resolving my download issue)?!?:…
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Adding serial through Native Access doesn't work
Hello, I'm trying to add an old serial of TRAKTOR PRO 2 for TRAKTOR KONTROL S4 MK2 HW. When I add the serial in Native Access I get the SUCCESS pop-up message stating that I have successfully registered Traktor Pro 2. However, nothing appears in my library, which only contains the free default products. Any help? Thanks in…
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How can I regain access to my account after failed merge with Izotope Account?
At the moment the Native Instruments website and Native Access are no longer accepting my NI account credentials. This has been going on since the beginning of this month and the lack of customer support is becoming unacceptable. After trying to login on the website it the website simply refreshes and the URL states:…
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Purchased: Expansion - Artist Expansion - Bazzazian and can not Download
Hello, baught this Product Expansion - Artist Expansion - Bazzazian in the email confirmation they say i would get a Download link, but there is no email with a Download link, also not in Spam and there was nothing new to download in NI - Access. Can somebody help me? Thank you.
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Urgent Issue with Noire (and other libraries) Compatibility After Updates through Native Access
Hi Native Instruments, I’m reaching out to express my frustration with a significant issue I’ve encountered, one that’s not only hindering my workflow but also jeopardizing my ability to work with previous sessions. I recently tried reopening older sessions for remixing with Noire—a library I purchased when I was using…
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Delay in deprecation of Native Access 1 support
Hello NI community, This is an important update to our previous announcement that we would deprecate support for Native Access 1 by February 28, 2025: We will deprecate support for the previous version of Native Access – Native Access 1 – on February 28, 2025. After this date, products can only be activated on Windows…
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In Native Access, why does "Locate Product Content" fail?
In Native Access, when I choose "Maintenance" and then "Locate Product Content", the software finds no products in the "Users/Shared" directory specified in "Settings" (where they are in fact installed). I have also installed libraries on an external drive in a directory named "NI Libraries." The result at that location is…
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Raum and Dirt VST Question
Hi All, I need to share a project file and the project uses Raum and Dirt. The person is unable to open these as they are added as AU plugins (I'm on a Mac and they are PC). I looked in the browser of my DAW (Studio One 6 Professional) and they are showing as AU only. Is there a way to download VST versions of these from…
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Maschine Software Will Not Show Up In Native Access
Hello Native Instruments! I'm looking for some help with my new Maschine Mikro MK3. I just received my new gear today and al registration of the Maschine seemed to work fine in Native Access, except the Maschine software. It wont show up in the NOT INSTALLED part of Native Access. I've tried uninstalling/reinstalling…
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All Kontakt instruments are in demo mode after updateting native access?
After I was prompted to update natice access all of my kontakt instruments start in DEMO mode. the path to the libraries are correct in native access itself everything seems to be fine, it recognizes my installed instruments, no error alerts Everything went fine for years I don`t know what to do? Haven`t found anything…
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My hardware serial isn't working
I mean it's not really not working it's more like I had it on my previous laptop, and now that it's inusable as in I can't launch it or anything plus it's not with me currently I can't get my serial key up and running. It's saying that I already have it registered on my previous device but I can make sure it's not usable.
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Is there a possibility we have our iZotope licenses listed in Native Access
Hi, I had 2 accounts, as many of us, one for iZotope and one for historical Native Instruments. Then the companies merged and choose Native Instruments as name. I bought products in my iZotope accounty and in my NA account. Especially I bought a pack containing Guitar Rig 7 form iZotope. After registering I see that it is…
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Purchased Kontakt 8 + Komplete Select. Lots of serial numbers appear in my NI Account
Hi everyone I have just purchased Kontakt 8 & Komplete Select Electronic. In my NI online account a ton of seriel numbers have appeared for things like - Hypha, Iriah Harp, Jacob Collier Audience Choir, Analog Dreams and others. They also appear in my Native Access. I know that I did not purchase these and I do not want to…