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I'M LOCKED OUT
I got a new computer yesterday. I downloaded NI-access, got all my plug-ins and i was happy. I quit NI-access, was gonna open it and now im locked out. I cant login, i cant reach support, i've deleted everything and re-downloaded so it means i can no longer access my plug-ins either. My main account is old so i dont have…
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Kontakt 7 not connecting libraries
Moved all my NI libraries to a new external, made sure Native Access shows correct installation path to all of them, but when I open Kontakt 7 now (standalone or DAW) it shows all my libraries on the left but says they are missing w/ a big red triangle exclamation point. I can drag each individual instrument in but it…
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I need help with installing the software for my Maschine MK1
Hiii, I recently bought a Maschine MK1 second hand with the installation disc for the software. The past owner told me he removed the license from his account so that I could use the license that came with it. But when I tried to register the license on native acces, they told me somebody already used it… The past owner…
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Traktor Pro 3 LE for Z1 to Traktor Pro 4
Hi, I have Traktor Pro 3 LE for Z1 and I bought "update Traktor 4" but it's impossible registered Traktor Pro 4. just Demo Version. i installed with native access and i can't registered T4. In native access i can see Traktor Pro 3 LE for Z1 (Traktor T3 LE and Traktor Pro 4 demo.
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Native Access Download Failed
I am unable to download/install any Applications, Instruments, Effects, etc. When clicking on Install I just receive a Download failed message with no additional information. I have un-installed and re-installed all software with no success. My OS is Mac 14.2. Please help as none of my NI software or hardware is useable at…
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Native Access doesn't show all products
My Komplete 15 Ultimate items don't show up in Native Access, it's just a very short and inconclusive list of products Refreshing doesn't work at all, and deleting the NativeAccess.xml file brought the number of products from 19 to 34, which still is faaar below what should be there. Any suggestions? MacPro 2023, MacOS…
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Transfer Komplete 9 license to new email address
Hello, I bought the Komplete 9 bundle many years ago and it is licensed under and old email address of mine, and I want to transfer the license to an account under my new email address so that I can add the bundle to Native Access. However, whilst I have all the license codes (I can still see them in Service Center), I…
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Purchase Upgrade traktor 4 with Traktor Pro 3 LE for Z1
Hello, I purchase "Upgrade traktor 4" and i have deux Z1 with Traktor Pro 3 LE for Z1. I can't registered Traktor 4. In Massive access Traktor 4 is in demo mode. "Licence code is not in data base" ! help please.
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Kontakt Player & NI Instruments Not Showing as racks, Why ?
Hi, I've subscribed for the 360 Plus NI product. So my NI & Kontakt player show up on plugins in GarageBand, However when I Click on the Button it dosen't open as a rack, it just shows me numbers like 0001 na etc. The Standalone works just fine. I'm attaching some screenshots, if any of you faced the same issues had…
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Deleting from NA & NI Account
I don't need these products any longer, is there a way that i can delete this entirely also from NI account which is underlined in red?
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Session Guitar Mint won't show up in Logic
Hi all, So, I purchased Session Guitar Mint, followed the download instructions through Native Access, then loaded up a session in Logic Pro, only to find that Session Guitar Mint was nowhere to be seen. Not in an the AU generators, not in my Kontakt player, nowhere. I tried to locate the component file, and it was nowhere…
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Native Access won't let me install my purchased products.
I did update everything i could and it still doesn't work. When I click the download button it says "download failed" instantly. Now I noticed that in my Account the products that won't install are not registered, so I think thats the problem. How can I change that? Thanks in advance!
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Native Access keeps on asking me to Repair
I am a MAC user. I have a lot of instruments in my library so it's taking me 20 minutes to click repair & relocate my library each time. All my libraries are located to an external harddrive that I formated with the recommended format AFS thingy not EXFAT. The issue is that each time I disconnect the device, if I come back…
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Downloaded expansions not appearing in Ableton
Hi, I'm very new to using NI (or plugins in general). I've downloaded the free expansions 'Acoustic Drums' and 'Expansion Selection''. They appear in my Native Access library as 'Installed' when I open Native Access on its own, but when I open my Kontakt 8 library in Ableton, these new expansions do not appear. I've gone…