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Why is my Komplete Content folder appearing in Komplete Kontrol browser, and how can I fix it?
Hi, I recently moved my komplete content folder to a new external drive. I believed I had done everything correctly through Native Access as it relocated everything fine, and Kontakt 6 still works as expected, however when I open Komplete Kontrol or Kontakt 7, it shows my komplete content folder in the browser instead of…
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Unable to uninstall old version of Native Accees
I cant uninstall the old version of native access. And also what I see, that still there is not a solution or a fix. But that would be very important. What is native instruments telling us about that issue ?
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SOLVED—Unable to Access NI website or Native Access
I have owned Komplete for years. Following instructions on the NI website, I downloaded and installed Native Access 3.2.3 yesterday so I could use Kontakt 5 for an old project I was trying to work on. As of today, I am presently unable to reach any NI website (except, curiously, this one). I keep receiving this: Access…
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My Kontakt 8 Install is not showing up on Native Access after I bought Komplete 15 upgrade
Hello dear friends! I come from Komplete 12 and I wanted to have my update to Komplete 15 Standard, so I bought it but in the Native Access APP there's absolutely no option of downloading Komplete 8, do you have any ideas ? I'm on Windows 10 and all the other plug ins work perfectly, plus all the Komplete 12 plug ins as…
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OSX: Virtually all libraries showing as requiring "Repair" and how i fixed it.
So, I opened Native Access and most of the libraries had a "repair" warning button next to them. I checked the "Installation paths" on a couple and noticed that they were missing a part of the path for whatever reason. I configured the Content Location to be at my external SSD way back, before installing the…
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Can't install most of the libraries in Native Access
Hi! Basically I'm having this seemingly popular problem. When I try to download any products I've got in Native Access, the download's stuck like this: 67 / 67 MB - Less than a minute remaining Then after a long wait it says "Download failed". I contacted the support 18 days ago and still can't resolve the problem. The…
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How to solve the problem of grant permission to install dependencies.
I met this problem and I have tried the solution provided by NI for several times, but it doesn't make sense at all. My operating system is Windows 11. The Native Access version is 3.18, the newest right now. Does it have another else resolution?
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New S49 MK3 - Serial already registered
I finally saved up enough to purchase a new S49 MK3. Set it up and opened NA, input the serial and - "This serial is already registered" 😓 Purchased from Musician's Friend (but fulfilled by Guitar Center). What happened here? Are employees registering the serials? Or are keygens generating the serials and people…
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Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
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problems with downloading just purchased
There seems to be an issue with the server and Native because every other purchase I'm having this problem
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Native access error "Waiting For Connection"
MacMini OS 13.6.3 Intel Can't get NA to download anything. Continually stops at "Waiting For Connection". I've tried everything suggested under the topic on NI webpage. I'm using my iPhone hotspot both USB and WiFi connections. NA works on my PC via the same hotspot. I've even had ChatGPT assist.
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I have a problem with sound output.
I am using Traktor Kontrol S2 MK3 with windows 11. I unfortunately subscribed to apple music and since then the sound output is buzzing when connected to speakers via mixing table. I have since uninstalled apple music, after doing so sound came back to normal. Disconnected everything then reconnected and back to…
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Bought a Traktor Kontrol S2 MK3 and Traktor pro 4 activation is invalid
Hi, I just bought Traktor Kontrol S2 MK3 from a guy on marketplace. I wanted to activate my Traktor 4 pro software. Everything went fine. Added the serial number, it said that your hardware was added, or something like that. But there is only Traktor pro 3 and not 4. I assume that the guy claimed the program before me but…
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Maschine 3.2.0 Installation Fails – Stuck in Native Access with Unresolved Error
I'm experiencing a serious issue with updating Maschine 3 via Native Access. When prompted to update to version 3.2.0, I initiated the install through Native Access. However, the download never progressed—it remained stuck with a loading spinner, as though it were about to begin, but no progress occurred. I waited over an…
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Migration from 360 plus to komplete 15 ultimate + machine migration
Hi, I purchased the k15 ultimate to replace my 360 plus subscription. In august, I'll move to a totally new machine where I'll need to install everything from scratch as I change OS (win10 end of extended support is this winter, no other choice, will migrate to win11) but also the storage hardware itself (moving from pcie…