Just tried for hours to complete a support request for my problem.
Both "Support" and "Contact us" links get us here:
https://support.native-instruments.com/support/home
then i don't exactly how but ended here:
https://support.inmusicstore.com/en/support/solutions/69000438316
and then here: https://inmusicsupport.freshdesk.com/en/support/tickets/new?ticket_form=software_support
from this inMusic page, it asked for a serial number that is unavailable from NI site.
went back to the Riff bot, told i had to fake a license transfer to get it, i did not want to go there.
To make it short, since inMusic takeover, to get software support for an NI instrument is a nightmare. Am I alone to feel that way ? or am I missing something.
A Contact us link should be leading to a faqs wall.
Call me gtmaz, thanks
