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Factory Library
I've bought the controlMK3, normally with Komplete 14, I saw this when I try to buy the Komplete 15 on the website but I can't find the whole Kontakt library (factory library). I only have some of them in Kontakt or Komplete kontrol on my daw when I open it. I saw that there is more than 900 instruments or effect but Idont…
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Not transferable
Not transferable I have a huge problem. Native Instruments has set all the products I've purchased to "Not transferable." I've sold three products now, and Native Instruments can't get them back to transferable. The buyer can't register the products I sold him. And for the past six days, I've been exchanging emails with…
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Can't connect Traktor S2 MK3 to sofware
Hello, I bought a new Traktor S2 MK3. The software Trackto PRO 2 works fine, but does not recognize input from the mix table. I've checked drivers, USB, Firmware. What can i do ? Thank you, have a great day
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Can't see Subscription Tab on Native Access
I've paid for a Music Suite Pro Subscription but the subscription tab does not appear in Native Access. (Native Access 3.20.1) I'm logged on the same account, I've refreshed and reinstalled Native Access several times and still nothing. All I see is the Home, Library, Updates and Discover tabs. What am I doing wrong and…
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Disappering plugins
I just bought my first MacBook (before I had an ASUS with Windows on it). Just a few months ago I bought Noire, The Grandeur, The Gentleman, and now I wanted to install these on my MacBook (via Native Access), and I can't find these plugins. At my serials neither, only in the order history. Any solutions?
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Elligiblity for Upgrade Price
I own TRAKTOR DJ STUDIO 3, which appears as purchased in my NI web account. However, it does not show up in Native Access. I have a few questions: Am I eligible to purchase Traktor Pro 4 at an upgrade price based on my Traktor DJ Studio 3 license? Thank you for your help! CS
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Changed path for content, but...
I needed space on my C drive, so I moved my NI content from the default to D:/Native Instruments. I could not find that path when updating NAccess, the path that is shown in the Native Access app shows D:/Documents. I did a repair and the the current projects in SO1 are showing as updated, (after I reassign the path when…
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Download error when downloading certain libraries
Can't download 7 specific libraries due to download failure of the 346 libraries. I get an disk permission access error, but that's not the problem. It can install and download other libraries. Is this a system bug/issue? How can this be solved?
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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Can't install most of the libraries in Native Access
Hi! Basically I'm having this seemingly popular problem. When I try to download any products I've got in Native Access, the download's stuck like this: 67 / 67 MB - Less than a minute remaining Then after a long wait it says "Download failed". I contacted the support 18 days ago and still can't resolve the problem. The…
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Noire and MacOS Catalina - not working
I’m using macOS Catalina 10.15 and, through Native Access (v 3.5.3—the last version for Catalina), I purchased Hammer & Waves. That worked perfectly: I received a license key, “installed” it, and then had access to the Hammer & Waves sounds in GarageBand via the Kontakt Player plug-in. Now I tried to do the same with…
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Can't install Native Access on my Win 11 Pro system
Receiving an error as shown in the attachment. I had Native Access installed before, but now fails to install. Thanks for your help! Mike
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Add product in NA
There are 4 Pianos in my NA with the mention "Add Product". They all have version 0.0.0 and no release notes. What does this mean? Are these free addition, is it an error, will I have to pay if I click on Add Product?
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“NI Plugins Causing Kernel Panics? I May Have Found the Problem…”
Hello Native Instruments Team and fellow users, I would like to bring attention to an ongoing issue that has been affecting many users for nearly two years without resolution: frequent kernel panics when using Kontakt 8 and other NI effects such as Raum and Battery on newer Apple Silicon machines (after M1). Unfortunately,…
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nstallation Failed: You may need to grant full disk access to Native Access and the Daemon.
I have tried for an entire day with different methods, but the installation still fails. I also noticed that similar issues have been reported in the community. Why has such a basic installation problem persisted for years without a proper solution? People do not purchase this product just to look at it. If there is a…