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I cannot install Traktor Pro 3 after upgrading to Traktor Pro 4
Hi, a few months ago I upgraded to Traktor Pro 4 from Traktor Pro 3, but now the option to install Traktor Pro 3 isn't showing up in Natice Access. Can you help me out?
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Kontakt 8 Player Not Starting
I tried to start it standalone (stays in task manager about 5 secs than crashes). As a plugin in a daw (reaper, I get the error that says "This VST plug-in is not responding — it may be displaying an activation promp in another window, or it might just take a while to scan" but i have the komplete start in my acc) Things I…
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Maschine 3 – "Missing Sample" after Native Access updates (possible bug with komplete.db3)
Hi everyone, I'd like to report what I believe is a reproducible issue affecting Maschine 3 after certain Native Access updates. I'm posting this here because I'd like to know whether other users have experienced the same behaviour, and hopefully provide useful information to the Native Instruments team. My setup Maschine…
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Bad link in Native Access URLs
So I installed Hypha in Native Access and the confirmation pop up gives a link for more information. These never work and go to dead URLs. Kind of erodes my confidence as a new user that the main installer application provides no real support. What's up with that?
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Traktor Kontrol Z1 MK2 Not Recognised When Plugged In
After every Traktor Pro or Native Access update, it affects the connectivity of the Traktor Kontrol Z1 MK2 when it is plugged into the computer via USB. I have the relevant Z1 MK2 driver, which I normally have to reinstall, but it seems not to work after this recent update. When plugged in. the orange light (MIDI button)…
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Why cant I download Drift theory? I get ooopps try again
ive rebooted, cleared browser cache etc. I downloaded another expansion this morning fine.
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Arturia KeyLab Essential MK3 Voucher Invalid – Ticket #814215 Still Being Processed Since 13 July
Hello Native Instruments Team, I hope you are doing well. I am requesting your help regarding support ticket #814215. I purchased an Arturia KeyLab Essential MK3 and received the promotional voucher for Komplete 15 Select Beats. During redemption, the checkout initially showed the software as free, but after the page…
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Hardware Connection Service fails to install/update - "grant full disk access" error persists after
I'm getting a persistent error when trying to update the Hardware Connection Service in Native Access: "Installation Failed: You may need to grant full disk access to Native Access and the daemon." Hardware involved: Komplete Kontrol S61 MK3, also using Kontakt 7 and Kontakt 8 on this machine. What I've already tried, with…
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never seen so bad and chaotic apps .... :/
I've recently got into music creation (I bought midi controller and got access to NI software), nice to see so much content and instruments, but …. 10 separate apps? native access, native kontrol, kontakt or player 6,7,8 ?? (app title says 'kontakt', but app inside displays 'kontakt player' - so which one is it ??),…
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Ticket ignored since July 6th after unfair sale exclusion due to support delay - Ref: 4915706
Hi everyone, I need assistance from a moderator to escalate a commercial ticket that has been ignored since July 6th. Here is the timeline of what happened: June 21: I opened a ticket requesting a refund for Spotlight Cuba (bought on June 2nd) with the explicit goal of upgrading to the Complete Spotlight Collection, which…
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Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
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Native access Issue on launch (MacOS 27)
Native access has not been opened on my Mac in quite a while. so today tried to launch and end up here (see image). went to NI website, downloaded new copy using the download for m1/m2 Mac. Same result on launch "Requires Intel Mac"
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can i get a free kontakt/ kontakt player 6/7 for big sur??
hi, recently i used pro tools intro it is great for me, but i needed sampler player for my midi drums/ one shots/ bass [but i dont knows the kontakt it can do or no, please comment]. anyway, i found old video on youtube to get free kontakt but it is 2026 and i still used old mac where can not run 2026 native acces.. thanks!
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Kontakt Player 7 plugin not loading in REAPER after update
Today, while installing an instrument for Kontakt Player 7 I allowed Native Access to update Kontakt and itself. Upon completing these updates, I found the following issue when attempting to initiate Kontakt within REAPER: Upon investigating other instances of this issue online, I've attempted the following solutions:…
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Do I not have Maschine MK3 software?
Do I not have the Maschine mk3 software? I just bought a Mk3 and the license transferred but its seeming like I don't have the proper software (up to date)?