-
iZotope Product Portal not working but website is
Hi there, I tried logging in into the iZotope product portal to check for updates. But I just get Name/Password is wrong. I then signed in on the website with the same credentials and that worked. I also tried logging in to Native Access within the iZotope product portal but that just sent me back to iZotopes login. I…
-
Need help with Native Access - Maschine MK3 software missing! Can't contact support.
I just bought a brand new Maschine MK3. I was excited to get started, but after registering it on Native Access, I realized the Maschine 2 softwer is missing from my account. The hardware is completely useless without it. I've been trying to contact support to get this sorted, but I'm stuck. The automated support chat on…
-
raum, phasis, and replica not visible on maschine
I installed raum, phasis, and replika using native access, but they're not visible on Maschine. After trying several times, I discovered that the xml files for raum, phasis, and replika are not visible in the service center folder. Could this be the cause? Strangely, only these three plugins are having issues. Could you…
-
Usual troubles installing Access 2/NTKDaemon
I'm trying to install Access 2 but got the same old NTKDaemon issues. I'm trying to run the setup on a clean windows 10 installation, I tried to follow several solutions but none of them worked. What can I do?
-
How to connect kontrol s61 to mac
I purchased a KONTROL S61, I'm trying to install the midi keyboard with my mac. The Kontrol MK5 Update is giving a error message. Help
-
Komplete Kontrol S88 Mk3 unable to update and unusable
My keyboard is unable to be updated. When I unzip the updater file and run the application, the keyboard tries to restart but INSTANTLY shows "Looks like something went wrong" and "Please re-run the update on your computer". Of course, I've tried it multiple times already. I restarted my keyboard, my PC, un-plugged and…
-
Spare parts for Traktor s4 mk2
I need spare parts for my Traktor I can’t fin them anywhere
-
Failed Install of Products in Native Access
I just purchased an S88 MK3 and the Komplete 15 Ultimate bundle. Native Access fails to install certain Products, with the error citing disk access. I have confirmed that the Daemon, all agents, and apps have full disk access. The suggested workaround to install on the internal SSD and then move to the external caused an…
-
Is it possible to have 2 Traktor Pro 3
Hi everyone! I had already bought Traktor Pro 3 a few months ago when I got an old Trakotr S4mk1. Today I bought a used Traktor S4mk3 and the seller gave me a code to register the product on native-instrument.com. The Traktor S4mk3 has registered well and on the native website it is displayed : TRAKTOR KONTROL S4 MK3 HW.…
-
Installation Issues with Komplete Collectors
Hey There. I'm having big issues intalling my Komplete collection. Some of the content is installing just fine, but- Some of them are getting the full disk access error message. I have definitely allowed full disk access to the daemon and native access. 2. Also its saying, for example, i need 76GB of space on the drive…
-
New PC - Native Access can't see my existing purchases on my existing account!
I have a brand-new PC (Windows 11). I installed Native Access using my existing NI account, which clearly lists all my purchase history on the account page. However, Native Access on my new PC does not show any of my existing purchased content. It behaves as if it's never recognised my account before. I'm just about fed up…
-
Library of some instruments no longer displayed?
When I launch Komplete Kontro, Maschine, or Kontakt 8, when I browse the instruments, some instrument libraries no longer update. If I use a different session (a different user on my Mac) and launch these applications, everything is fine. How can I fix this problem? Thanks in advance if anyone can help me.
-
Older Izotope availability to download?
I was a daily user of Izotope Music Production suite 6.5 (Ozone 11) since July of last year. After Native Instruments took over, Izotope downloads of software that I am licensed to use are no longer available on the Native Instruments website. This makes sense but makes fetching my licensed package of Izotope software…
-
How do I claim Ozone 12 EQ Free?
Hi, I'd like to try out the new Ozone 12 EQ as it's free. However, aside from it being incredibly hard to find on Native Access (I would expect a free product to show up pretty much everywhere and I had to actively search for it), I'm told I could not claim it. Note the tiny little unacknowledgement thing top right. So how…
-
Need Help: Komplete 14 Ultimate won’t install on MacBook Pro M1 Max (tried everything)
Hey all, I’m stuck and desperate at this point. I own Komplete 14 Ultimate and after my MacBook Pro M1 Max was reset to factory settings, I haven’t been able to reinstall anything via Native Access. Setup: MacBook Pro M1 Max macOS Sequoia 15.6.1 Native Access 3 (latest) Problem: Every install fails with: “Installation…