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I can't find what I've purchased in my native access
Electric Keys – Phoenix Disco & Funk Leap Expansion Solid Dynamics Solid EQ I can't find these four plugins/kontakt library in my native access app even though they are included in the komplete 15 select bundle, according to the description on the official website.
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Why do updates include sample libraries? Those are already installed, why not just update the apps?
When installing updates for some apps through Native Access users are forced to re-download dozens of GB of sample files already installed to the same locations the updates are being applied. Why not just update necessary pertinent data? It's 2025... Kontakt Library 2 and Sessions Strings Pro are over 38 GB each. All of…
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Can't install Native Access
Hi there, tried to install new version of Native Access and it says it can't uninstall previous version. So I went through every conceivable step to unstinstall it manually, including removing it and NTKDaemon with NI's registry editor. Renstalled NTKDaemon, which works, but still cannot install Native Access, with the…
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How do I remove the products that were part of the subscription?
I canceled my 360 subscription, and it's a bit annoying to still see those products in Native Access. Does anyone know how to remove them?
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My NI password does not work on NA
I have a new Mac M4. I am trying to get Kontakt installed, but my NI password does not work on Native Access. The chat line does not help.
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FM8 and Massive won't install through native access
Hello, I've been having an issue with both FM8 and (original) Massive where I'll click "install" in native access. It will appear like they're downloading and installing, but as soon as it finishes installing, the button lights up again as if they were never installed in the first place, and I'm not able to locate them in…
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Native Access Not Remebering Library Location
Native Access is not remembering my Library Location. So every time I open a project (Logic Pro) I have to go through the 'repair' location process by pointing NA to the same location it has already on file. Please advise? Thanks.
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Is Session Bassist- Upright bass compatible with OS Sequoia?
Just purchased the above to run in Kontakt 7 full version and no mention on product page about OS version requirement, but it's not showing up on my Native Access to download and install- did I just waste some money? Sequoia 15.5 Intel Mac Pro 2019 Native Access 3.18.1
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I own KOMPLETE 14 std. Bought 15 std upgrade, and 15 ultimate upgrade. Cannot authorize ultimate.
I own KOMPLETE 14 Standard from a previous purchase. Today I bought KOMPLETE 15 Standard Update (https://www.pluginboutique.com/products/13182-KOMPLETE-15-Standard-Update) I also today bought KOMPLETE 15 Ultimate Upgrade from KOMPLETE Standard…
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PADS CHANGING PITCH RANDOMLY
Hello NI! I just bought Maschine Mikro mk3 a couple of months ago. Today when I started playing it the pads start changing the pitch randomly. I have tried reinstalling the software but the issue persists. Please help me out!
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Komplete 13 Missing from Native Access After System Reinstall
Need Help – Komplete 13 Missing After System Reinstall After wiping and reinstalling my system due to storage issues, I reinstalled all my plugins. Everything works except my Native Instruments products. When I open sessions using NI instruments (e.g. Butch Vig Drums), Kontakt Player says they’re not activated, but Native…
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License Question
My S/N belongs to another person. What are my next steps to start using my Traktor S4. This was bought 2nd hand and I have no idea who the original owner was?
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Issue with Komplete Kontrol M32 Serial Number and Device Recognition
Dear Native Instruments Support, I recently purchased a Komplete Kontrol M32 secondhand. On my previous computer, it worked perfectly without requiring any additional driver installation. However, after switching to a new PC, the device is no longer recognized by the system. I attempted to install the necessary drivers via…
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i cant active my new kontrol on new account
I just purchased a Kontrol S49. I already have Native Access installed on my computer and am logged into my account, but now I want to activate the S49 under another account. Is there a way for me to activate it without logging out?
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Why is this message popping up every time I try to install NTKDaemon
Just to be clear, I followed the instructions and I can confirm that everything was uninstalled and this error is still showing up-