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Do I even have right products? Everything show as demo.
I have no idea if I even got the right products to use all the Komplete 15 Standard items. Why do they show as "not registered" in my products view? When I try to install any of instruments in Native Access, it shows them as demo. I did all the step in support page, but still got everything as a demo. Not registered…
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Upgrade from KOMPLETE Select Beats to Std. not possible?
Hi everyone, yesterday I've bought SELECT Beats in the NI shop. I've also bought Komplete 15 Standard Upgrade Select from Thomann. When I enter the serial number in Native Access it says that I am missing the base product. Is upgrading from SELECT Beats not possible? Is there something I am missing? Beats is listed in my…
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Kontakt 7 not showing up in Access
I wasn't able to use my desktop computer for a few months. When I finally started it up Windows wouldn't load. I had to do a clean install of Windows so the entire drive got wiped. Now when I open Native Access Kontact 7 doesn't show up. Kontakt Player 8 and all the libraries appear though. Any advice?
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Help I cant change my email
I cant change my email in the profile edit menu. There is somekind of red sign when I tried to change my email.
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Windows Cannot find Native Access.exe
Both Traktor Pro and Native Access started acting weird, giving error messages of not finding files, even though they are clearly there. Anyone out there who can educate me on whats happening, or a solution? Have tried downloading again native access and installing again, without luck. And surely I cant download Traktor…
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Upgrade Select 12 to Ultimate 13
Hi everybody, I own a Mk3 and komplete kontrol A61, i'm currently working with Komplete Select 12 and i found a second hand deal for a Komplete 13 Ultimate upgrade. When i enter the licence to initiate the transfert, it says that the base product is missing. But when i look a the upgrade table, as i read it, it is possible…
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Installation fails
Installation fails. Why?
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Cannot install Kontakt libraries NA 3.21.1 (I am NOT using an external hard drive)
I am using a M4 MacStudio with macOS26 (Tahoe) - I am NOT using an external hard drive Round 1: I just purchased Damage Drum Kit I downloaded it through the Heavyocity Portal Damage Drum Kit did not show up as a Kontakt Library I ensured Native Access and NTKDaemon had Full Disk Access in Mac Privacy settings I opened…
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How can I convert an unregistered product to a registered version?
Hello to all……yes, I encountered difficulties when registering the product. To be short，I took advantage of the Black Friday discounts to upgrade KOMPLETE 15 to the Ultimate edition. After completing the purchase, I received an email mentioning that Remember: You will not receive any serial numbers by email. Native Access…
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Lost My Factory Libraries and Presets
After purchasing my keyboard and loading the firmware I had a full suite of factory libraries and presets. I then installed Logic Pro. However, after installing Komplete Kontrol (with free presets) and Kontakt 8, I completely lost all my factory libraries and presets. Help! The only library I see on the keyboard in…
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New to the world of NATIVE INSTRUMENTS
Hello, good afternoon. First of all, I want to thank you for your attention. I have just joined the NI environment, and honestly, I am a bit lost.One of the many doubts I have is that I cannot synchronize the hardware with NATIVE Access to sync my entire library. From MASCHINE +, I try to update my library via Wi-Fi, and…
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Preview Sounds only partially available?
Hello, even though I tried deleting the Database file. And also tried reinstalling the preview files via Native Access. I ony partially get sound from the preset previews. Strangely the behaviour is not conistent: If I click on presets in one Instrument sometimes the Sound for the preset works and sometimes it does not…
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Subscription paid but most plug ins I used are showing as being expired
I subscribed to 360 Plus a couple of months ago and I have tried using some of the plug ins but they're showing as expired and I'm instructed to renew my subscription. I've checked by bank and can see the monthly fee has been paid and my subscription is showing as active on my account. In the Native Access portal all the…
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Major issue! Now, due to issues with native access, I am unable to use all of my instruments
Have you guys fixed it yet? Now my instrument can't be turned on, I can't use it at all, it's all due to issues with native access 2. A few days ago, it was due to disk permissions, and now I realize that my instrument cannot load. I don't understand an event. Since the previous version can be temporarily used to detect…
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nstallation Failed: You may need to grant full disk access to Native Access and the Daemon.
I have tried for an entire day with different methods, but the installation still fails. I also noticed that similar issues have been reported in the community. Why has such a basic installation problem persisted for years without a proper solution? People do not purchase this product just to look at it. If there is a…