SOLVED—Unable to Access NI website or Native Access

Rick in Ely
Rick in Ely Member Posts: 3 Member
edited June 26 in Native Access

I have owned Komplete for years. Following instructions on the NI website, I downloaded and installed Native Access 3.2.3 yesterday so I could use Kontakt 5 for an old project I was trying to work on. As of today, I am presently unable to reach any NI website (except, curiously, this one).

I keep receiving this:

Access Denied

You don't have permission to access "http://www.native-instruments.com/?" on this server.

Reference #18.9477d317.1750884785.271ddb4f

https://errors.edgesuite.net/18.9477d317.1750884785.271ddb4f

Please help.

rick@rickcornish.net

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Best Answer

  • Rick in Ely
    Rick in Ely Member Posts: 3 Member
    Answer ✓

    …and this morning, everything worked again.

    Curiously, I was not only "locked out" on my system (Mac Studio), but also on my MacBook Pro—which has no NI products installed. I was able to log-in to support from my iPhone.

Answers

  • Rick in Ely
    Rick in Ely Member Posts: 3 Member
    Answer ✓

    …and this morning, everything worked again.

    Curiously, I was not only "locked out" on my system (Mac Studio), but also on my MacBook Pro—which has no NI products installed. I was able to log-in to support from my iPhone.

  • PoorFellow
    PoorFellow Moderator Posts: 7,312 mod
    edited June 26
    https://community.native-instruments.com/discussion/comment/232152#Comment_232152

    N.I. had a glitch with the iZotope site yesterday/last night (experienced by both some Mexican and an Australian user) , maybe what you experienced was connected to that…

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