hi there,
I am trying to get a response because I bought a Komplete 61 second hand and no one is answering the person that sold it to give him a transfer ID. Please help
If you'v not done it already you need to put in a support ticket which you can do from here - https://support.native-instruments.com/support/home
You'll get an automated response at first which you need to reply to so the ticket gets passed to a real person.
Is the keyboard a MK2 (two smaller screens) or a MK3 (one huge screen)?
no one is answering the person that sold it to give him a transfer ID
If he did not respond to the AI ticket confirmation then the ticket will be processed further (see bottom of email with ticket confirmation) . Also NI Support do not work weekends.
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