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No licence
Hi guys I recently bought an m32 controller but went to set it up and I don't have the licence, now I'm being ghosted by the seller. Will I have to just buy the software or is there something that can be done? Cheers
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License transfer - still long time to get through?
Hi all, sold my K14 standard upgrade license, as I've had a change of hearts, and went for the k14 ultimate instead. However, the automatic transfer ID have not been processed. How long time does this take? Just on day two, but last time with 2nd hand it was immediately...
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Bought used Maschine from Guitar Center, can't activate
I've filed requests with the NI support desk. Can we expedite the license transfer request? I purchased a used Maschine+ from Guitar Center a few days ago, tried to activate it with Native Access, got the message that the serial has been used, and cannot contact the original owner. GC has a 15-day return policy, and I need…
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Can someone help me with my license transfer ASAP?
Hi! I'm selling my second-hand bought komplete kontrol M32 and I am unable to transfer the licenses to the new owner. I've read that all licenses have a 60 day time period when they can't be transferred, but I've also read that NI can make exceptions with the assistance of support. Well the support has been quiet for quite…
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Where to sell NI licenses second-hand I no longer need?
Hi, I want to sell some licenses for numerous Kontakt libraries, they have already been confirmed as ready to be transferred. However I have little idea of where it would be a good idea to sell them. So if any of you have experience with any second-hand NI product selling, I would be very interested to hear what you did or…
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Can't transfer licence as the new user doesn't have base product
When trying to transfer my licence to sell my Maschine, I only had the option to transfer the Hardware licence and the Komplete 11 Upgrade licence. When the person purchasing it off me tried to register it would not let them, saying that "Your upgrade/update could not be activated because your User Account does not have…
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(help) bought my dream mk2 from guitar center but it nevercame with a no transfer id
i bought a maschine mk2 a week ago from guitarcenter online and when it got here i there wasnt a note or anything of the sort just the maschine and cable and now i cant register my new maschine cause i doubt the guitar center i bought from would heven have the transfer id and so now i have my dream controller but now im…
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Normal time for response from Support after they request info and I provide it.
I submitted a request for help and received a response early this morning asking that I provide an invoice and pictures of the devices I bought. Although I submitted all the info within about a half hour of the request, it has been 8 hours without any acknowledgment that it was received. I am just curious if they normally…
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I think my licenses are causing conflict with each other. I need your help.
First of all, I originally had 'Komplete 11 Ultimate', and I purchased 'Komplete 13 Ultimate Update'. And I wanted to sell it to someone else, but I couldn't get a license transfer for 'Komplete 13 Ultimate Update' because I just bought it. So, only 'Komplete 11 Ultimate' was sold through license transfer, leaving…
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Waiting for my License Transfer
Hey Native Instruments! I've been waiting for over a day for a license transfer. The seller has sent multiple emails and inquiries through your system, as have I. It's for a Maschine Plus. Unfortunately there's no online chat or phone support system so we have nowhere to turn. Can you please help this along? What's going…
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license of komplete Ultimate 8,9,10 or 11 : looking for someone ok for transfert me one of this
hello i bought a update license of komplete ultimate 12 ,in my country in France but for activacte it, i need to find a license transfert of a komplete Ultimate 8,9,10 or 11. please does someone have one of this to sell (ideally in a european coutry for avoir any extra cost concerning the exchange rate fees . thx for any…
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Can i use my purchased KOMPLETE 12 on 2 Computers? (laptop and office desktop)
Hi, Ive been running a licensed purchased version of KOMPLETE 12 on my macbook for about a year. I just purchased a Mac Studio desktop for my office, and I would like the flexibility to switch between both machines while maintaining my workflow. (sometimes I start something on my desktop and want to take it on the go and…
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Transfer ID error
Hey, I tried to transfer a license from my friend's account to my own account but it always just returns I am using an incorrect transfer id format and I absolutely do not know how to fix this nor what the correct format would be. Can someone explain me how a correct transfer id looks like or if this is a common issue with…
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Do you know how i can buy Komplete 13 select ?
Hello eveyrone, First of all, i'd like to apologise for my poor english ! I bought Komplete 13 (Upgrade for owners of komplete select) And Komplete 13 Ultimate (Owners of komplete 8-13) I got an ID transfert from the seller, but i can't add it, certainly because of missing base product (Komplete Select) Do you know if i…
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Can I transfer iZotope Ozone license to Native Instruments?
Hi there, I'm new here and couldn't find a solution for my issue so I'm starting a new topic for this. I've purchased Ozone Advanced on the iZotope website before NI and iZotope became Soundwide partners. Is there an option to transfer my iZotope license to my NI account so I can crossgrade with a Ozone license from the NI…