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How do i transfer my License when I sell my old midi?
I should clarify. i have accessed my license and serial number page but it is listed as "Non transferable". I have recently sold my old device but forgot about that detail and would like to transfer my license some how.
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Any advice on how to securely to resell a licence (bought twice)?
Hi, I own two licences for Guitar Rig 7 Pro and would offer one for a sale, but the Native Instruments Reseller in my Area, provided by Native Instruments, isn't a re-seller actually and can't help me. Any advice on how/where to find a buyer and process the whole tranfer securely? Thanks a lot.
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Can I request a transfer key for a second hand product if the previous owner didn't provide it?
Hello! I've recently purchased an MK2 komplete kontrol S61 keyboard second hand. However, the previous owner was unable to provide a transfer key as he also bought it from someone and didn't get a transfer key. I made the purchase without knowledge of this. The product is still registered to some previous owner who I don't…
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how to reinstall native instruments to new computer.
In searching for information regarding what to do with Native Instruments when I get my new computer. It appears you have to reinstall on the new computer, however all my Native Instruments content is on external ssd's and I will migrate my old iMac to the new m3 one when it arrives. How can I have all my software…
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Transfer to another computer
MHello, a week ago I transferred from my old computer to the new one, and I just transferred the files from one computer to another. Then I went in and used Natvia and the products and a message appeared to me saying that I must buy the products or they are not licensed. I have previously purchased and have invoices. How…
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License Transfer Issue - What is the Expected Timeline for Completion?
Hello Native Instruments community, I recently purchased a Maschine MK3 from a local seller who claimed to have unregistered the license. However, despite their assurance, I am still facing difficulties in registering the license. I have attempted to reach out to Native Instruments support via email, but unfortunately, I…
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Transferred NI Licenses
Hi, I recently transferred some product licenses from a friend's account to mine with his permission but when I went to download my new products and register the serials I get this pop-up, The "here" link leads to a broken page and my product doesn't show up in my Native Access Library can anyone help?
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Regarding new Select version with older updates/upgrades
I'm trying to buy K14S second hand, but the guy couldn't release his Select11 license for some reason... His path was as it follows: K11Select - K13S Upgrade - K14S Update. We're not sure, but I was wondering if his upgrade and update licenses would work if I would buy Komplete 14 Select and combine them with those…
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how do i get someone in the chat to respond to me?
so I bought an s2 from a friend and have been trying to get the license transfer done. he did his side of it and sent me a link so I can use traktor 3 that is packaged with it. could get the code to work as the serial number on the s2 hadnt been unregistered on their end. I spoke with someone via chat the day after that…
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How to escalate ticket due to no response
I've made a ticket, but no one has responded to my following questions for more than a week. Have some problems with license transfer with a Komplete Kontrol Keyboard as the original buyer can't get access to the email he registered it under. I can't find the customer service number anywhere so can anyone let me know how…
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Hardware License Transfer for Machine MK3 Resale - Will the Buyer have Access to Software?
Have read through the support page for license transfer, but I want to to specifically confirm that a second-hand buyer will be able to download the MK3 bundled software when they register the transferred license. Not sure if there are different rules for the MK3 hardware.
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Purchases on more accounts, can not load Kontakt libraries
Hello! I recently bought Kontakt 7 registered on my personal email. In the past I bought some Kontakt banks on my artist email which is different and now I cannot load the serials into Kontakt as the email addresses are not the same. Is it possible to change my Kontakt 7 license to the emailadress used to buy the kontakt…
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Second hand license issues
I have been trying for weeks now to contact NI about this. Still they have not given me a simple answer of how to get this item working. I do not have license key as the one it was suplied with doesn't work and would like to have that cleared and changed to my account. Why is this so hard? all the FAQ stuff just runs you…
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[Duplicate Discussion !] How do i get a lisence transfer to myself?
My situation is a unique one and i think it would be best if i can talk to a real person at native instruments about it. This might be my best chance. My father gifted me his traktor s4 mk1 and also the installation disc which comes with "traktor pro s4 software". for various reasons (mostly because of the age of the…
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HELP! Can't transfer license!
Hello, I just bought this account from another one, and I want to transfer Komplete 13 Standard to my own account, so I can buy another upgrade package and upgrade to K14 CE. Now the problem is the status of Everything in this account is "Not transferable" I don't know what to do Please help me