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Misscommunication on license transfer
I've recently purchased a second hand Traktor S4 Mk3. The seller was to transfer to me the license for the following products: TRAKTOR AUDIO 2 HW Traktor Pro 3 LE for TA2 Traktor Pro 3 Update TRAKTOR SCRATCH PRO 2 MK2 for TKZ2 ...and so I send him my email as I had previously created a NI account for such purpose. However,…
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Tranferring to new owner
I sold a maschine studio to another person, released the serial ONLY for the unit and they tried to register but get an error. The error that the person sent me: "it says I don’t have the base product.. The suffix "ism" creates division" I purchased a MK3 and added it to my account and am using the 2.0 software that I…
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Question regarding Expansion bundle for MASCHINE+ (Purchase from reseller)
Hello Native instruments community! Im' the happy new owner (soon) of an MASCHINE + - Given that the current New Year promo includes expansion bundle i though now was the time to buy it :) I have one question though - I purchased with my local reseller (Thomann DK) on january the 5th, and when asked about claiming the…
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How can I give Traktor Pro 3 to someone else ?
I purchased this software as a gift for my brother. But he already has a native access account and i bought the software with my own email adress... I tried to use 'transfer license' mecanism but it seems it is not the right way since there nothing to transfer in my account according to the automatic answer on the website.…
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Registered Product to the wrong account
Please help! My friend left himself logged on to Native Access on my computer. When I registered a new product, consequentially, it ended up being registered to his account! Now I can't register it to my own account! What do I do please help! Otherwise I have just wasted $180 for a VST I can't even use! (PS, I have also…
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how can i use my second hand mk2?
I need help i bought a maschine mikro mk2 second hand from a thrift store. My problem is i don't know the previous owner. Can someone help me?
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License Transfer for Maschine MK2
Hello, I own and use a Maschine MK3 with Komplete Ultimate 14. I also have an old Maschine-MK2 that I would like to sell. Before requesting the licence transfer for my Maschine-MK2 I want to make sure it will not cause any problem with my Maschine2.x software + MaschineMK3 environment. The license to transfer that seems to…
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Please help me with the transfer
First of all, I already received the Transfer ID from the seller And I thought I had completed the transfer, but it didn't apply When I tried to apply it again, it said it was already registered I asked through support, but they told me to prove the purchase, but I don't have a receipt because it was a used transaction For…
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License Transfer - how long does it take?
The NI seller requested an License transfer on November 18th at 23:00 Texas time, but there has been no response yet. How long does it take?
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Aktivierung von NI Hardware
Einen wunderschönen Ich nenne einen Kontrol S2 nun mein eigen... Jedoch hat mir der Vorbesitzer beim Kauf keine Übertragungslizenz gegeben. Wie bekomme ich nun meinen Kontroller aktiviert bzw. die Traktor Pro 3 lizenz? Liebe Grüße
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Is it possible to transfer ID of a second hand items?
If I purchase a second hand gear and obtained the license from the previous owner. Would I be able to sell it again after sometime ? I heard we should wait 90 to 120 days and then we can transfer the license again to a new buyer. Is that true !? Your support is highly appreciated thanks
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Maschine MK3 Serial Transfer : No News from NI
Hi, Bought a 2nd hand NI Maschine MK3. Asked the previous owner to transfer the license by completing the required steps & forms. He did. No news from NI since. I contacted support on my end. No news. Can't find a phone number either. So now I'm stuck with a Maschine that I temporarily can't use until NI get back to me -…
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New PC-System: Problem with NI Product :( (licence)
Hi, I bougt "NI Komplete 11 Ultimate" some time ago. Now, I bougt a new PC System to make faster and easier music with cubase. I had to install "NI Access" and since i´d done this, my "NI Komplete 11 Ultimate license" is now only a "NI Komplete 11 Players" licene without a mass of Instruments, i´d used in the past! How can…
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Which licenses to I need to transfer when selling a Maschine MK1?
I own both a Maschine MK1 and a Maschine MK3, both of which I am selling. When I look at the "Transfer a License" page, I see three entries: MASCHINE - Full Version Maschine 2 Update - Update MASCHINE MK3 HW - Full Version QUESTION 1: If I want the buyer of my Maschine MK1 to be able to use the latest Maschine software…
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Absynth still in demo
Hi there! Just bought second-hand Absynth 5, transfer id is okay, and installation okay as well. But! It's still in DEMO mode. Can't understand why. Even after I added serial number manually. Got the latest version of Native Access. Windows 11. Also opened the ticket in the customer support.