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License Transfer issue
Hi, I have a Maschine MK3 that I purchased off someone which I have now sent back to them as it was not working as it should be. When I bought it the seller sent me the license code which I registered to my NI account. Since I have now returned the item I need to transfer the license back to them but it is not giving me…
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Using Kontakt 6 on someone else's computer
Maybe somebody here knows the answer. No response from NI and can't find specific info on website. In the band I am in we have a "band laptop". Older Windows machine that we run some sounds on. It's the drummer's computer but I would like to install my copy of Komplete 6 to use some of the instruments. The drummer has his…
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I need help with License Transfer
I sold my MK3 Maschine. The person is asking for the license. I go to my account and my history and there’s no purchase registered. I try to get the license transfer and there’s a message saying there is no license. 😩
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Licencia de Maschine Mk3
Hello, I bought a Maschine Mk3 but the license was not canceled, I want to ask you, How can I buy the license? or what is it that proceeds? I want to use all its functions, I hope you can help me, greetings from Mexico
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How to open a license transfer ticket? (Getting lost in the AI loop)
I purchased a used Maschine Mikro MKIII from a local second-hand shop. A well-regarded franchise that takes care to track ownership details of all items they sell. After purchasing I realised a license transfer would be needed, so I contacted the shop. They have not been able to reach the previous owner after several…
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Using the libraries of 2 Accounts with Maschine mk3 at the same time?
Hello everybody! Is it possible to use the library of a second account in maschine at the same time when I use my account? If not, is it possible to merge these two accounts into one without losing one of the libraries? Thanks in advance!
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Help! - music store has no transfer code for used Maschine MK3
After purchasing a used Maschine MK3 from a reputable music dealer in another state, they contacted me to inform me the seller did not leave a transfer code. I checked the NI website and all directions point to contacting their Support Team, but I cannot locate an email address or web form to send them a message. Help! I'd…
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Selling S49 MK2 with software - how does this affect my existing software purchases?
I bought a S61 MK3 as a gear upgrade. I am selling my older S49 MK2. What happens to all the upgrades and purchases that I bought while using the original S49 purchase? The current buyer is asking if I will include the bundled software it came with. For example, I now own, Komplete 14 collectors edition and I am about to…
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Used Native Maschine MK3 purchase - license transfer Issue
Hello Team, I recently bought a Native Machine MK3 from a friend. I have the License Transfer Code, but when I enter it on the transfer web page, it throws the error below. Can you please help me fix this issue and enjoy the MK3 soon . . ? Also, I am not able to contact customer support, is there a better way to contact…
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guitar rig does not load correctly
Hello! My computer blue screened a few times in the past year and unfortunately on my new pc when I load guitar rig 6 using my account information, it does not load the complete program as it used to. When i start the program it gives me 52 presets and I only get access to the jump amplifier. On my past edition of guitar…
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Traktor pro 3 license
Hello, I bought an S2 mk1 brand new in 2013, a few months ago I bought an S3 2nd hand, when I register de Traktor PRO 3 license in my account it's shown (an still does) as an update of the PRO 2 license of the S2 (non transferible). I should have 2 full transferible licenses of software as I bought 2 different products and…
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Is there a waiting time when re-transferring a license?
Hi, so I have just purchased a hardware and the seller has transferred the license to me. I've added it into my account so that I know I have it. Now I'm looking to sell it and need to transfer it out. But it's saying it's not transferrable. Why?! Thank you
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Sell hardware with multiple licenses
Good morning, I first bought a Komplet kontrol S25 mk2 with Komplet select 12. Then I bought a komplet kontrol S88 mk2 with komplet select 13 which I then upgraded to komplet select 13 upgrade. Can I resell the Komplet Kontrol S88 with Komplet select 13 and keep the Komplet 13 upgrade? So I have several license numbers and…
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What are the steps to migrate from one computer to another without having to redownload?
I will be replacing my computer soon, and although the simple solution is to install Native Access and redownload everything again on the new computer, I do not relish the thought of going through a 1.5TB download session. All my Native Instruments libraries are on an external SSD, so is it possible to simple 're-locate'…
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transfer license traktor
Good afternoon, I have a traktor s4 mk2, traktor pro 2 went with it, I used it and later upgraded to version 3, now I want to sell the controller, will I still have a version 3 license?