Traktor pro 3 license

Pandahomies

Hello,

I bought an S2 mk1 brand new in 2013, a few months ago I bought an S3 2nd hand, when I register de Traktor PRO 3 license in my account it's shown (an still does) as an update of the PRO 2 license of the S2 (non transferible). I should have 2 full transferible licenses of software as I bought 2 different products and not an update. How can I fix this?

I would like to give my old S2 with its software license to a friend.

Thank you

Martiniix_NI

Heyo!

Please contact support and they will have a look in your account.

https://bit.ly/NI_support_Traktor

victorp.sg

Perhaps this NI Support Article will help you:

https://support.native-instruments.com/hc/en-us/articles/210288845-Buying-or-Selling-a-Native-Instruments-Product-Second-Hand

Pandahomies

Hello,

Thank you for you effort but it didn't help. I mean, all the unregistration and registration processes were done. I could register the new S3 and the Traktor Pro 3 software correctly as brand new products. The problem is that PRO 3 software is shown in my licenses as an update of my old PRO 2 instead of a full license (as it is as it comes with the S3).

Thank you

Martiniix_NI

Heyo!

Please contact support and they will have a look in your account.

https://bit.ly/NI_support_Traktor