Why do i not get any (autoresponder)email from customer support?
Best Answers
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Hi MisterL,
I just had a look and I can see that your 3 requests are from this past weekend, please note that we do not work on the weekends, I am sure the team will get to your request as soon as possible and you will receive a response in a timely manner
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When did you open the support tickets?
Keep in mind it was just weekend, if you opened them up Friday barely a work day has gone.
0
Answers
-
Hi MisterL,
I just had a look and I can see that your 3 requests are from this past weekend, please note that we do not work on the weekends, I am sure the team will get to your request as soon as possible and you will receive a response in a timely manner
0 -
When did you open the support tickets?
Keep in mind it was just weekend, if you opened them up Friday barely a work day has gone.
0 -
Thanks for your immediate rsponse guys. I was wondering what's going on, since i got no autoresponder/ verification that I managed to successfully open a ticket regarding my case.0
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