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Heavyocity purchase page doesn't work.
Hi, Does anyone have an issue purchasing Heavyocity? I went to the purchase page and click on Save now. But it gives me an error saying something went wrong. I have been trying for a few days now.
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NI CHANGES CONDITIONS OF E-VOUCHER AFTER MY PURCHASE
Hi, I bought a KKA61 in December, which included an e-voucher to purchase an Instrument with the following conditions: "Please note that, in accordance with our terms and conditions, e-vouchers cannot be used in conjunction with special promotions. This e-voucher is valid for a Native Instruments Kontakt instrument in the…
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Can't register software update.
I recently purchased a software update for Maschine MK3, But when I try to register it in Native Access, It won't work, And It tells me your account is missing the base product for this serial. It only works as demo. What am I doing wrong. Thanks, SFS.
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Maschine expansions containing Reaktor presets not showing up in browser
I have a some Maschine expansions that contain presets for Monark and Prism. When I load up Reaktor 6 they are not showing in the browser, it is only showing the default library presets. This is only occurring within Reaktor specifically. They do show up in Komplete Kontrol and Maschine. Just curious, is it supposed to…
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I am a novice on this and can't load/install anything but Rx11 from the 7 suite product
I apparently install Ozone and Neutron but when i run the exe. file nothing happens. Is it the PC windows 10? or the processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz 3.30 GHz Any ideas?! Rob
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2025 Outlook For Traktor?
Hi, I noticed the general update for Maschine, Komplete etc in the NI News section, but there was nothing regarding Traktor at all. Aside from the lack of information, I found it slightly disconcerting that when I asked about it, there hasn't been a forthright answer. While yes, I recognise that this is suited for the…
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2025 Outlook: Maschine, Kontrol, and NKS Hardware Partnerships
Hi Maschine and Kontrol community! I’d like to introduce myself to the broader audience—some of you may already know me. I’m Chris, the Product Lead for Maschine, Kontrol, and NKS Hardware Partnerships. I’ve been with Native Instruments for over 10 years, but my journey with Maschine started 12 years ago as a passionate…
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I just want to login to Native Access to update
I don't know why I can't use the same password as the website. Anyway I can't access Native Access. Plus there is nowhere to click reset password. I'm fed up going round in circles. As you can see there is nowhere to reset password. Thanks in advance.
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Z1 mk2 firmware updater not detecting the controller
Hi all, Just bought a z1 mk2, when launching traktor pro4, I am getting a message to update the firmware of the controller, a link redirect me to the updater which I can download and install. Once the updater launched, it doesnt see any controller conected to the laptop, I press the rescan button but nothing happen...…
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Tonal Balance Control with Komplete Standard 14?
I have Komplete Standard 14 which I believe comes with Izotope. I'm wondering if anybody can tell me if Tonal Balance Control is included with Izotope and if so how do I find/install it? I see Izotope installed on my Native Access but don't see Tonal Balance Control when I search in my DAW. I use a Mac OS Sequoia and…
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Hello. Why can I not hear sound through my Traktor S2 phones out when using my SSL 2+ sound card?
I connected a Traktor Kontrol S2 and a Solid State Logic SSL 2+ via USB. The sound output is powered by SSL 2+. I am able to use all the functions of my Traktor Kontrol except for the cue. When trying to cue a track there is no sound from the headphones. Can someone help me ? Thank you, Senz
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TRAKTOR SCRATCH
Good Morning,I'm a traktor scratch user, after a while I opened the application but this figure appears. Thanks
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Traktor scratch pro 2 turns off after several minutes
Hi, I have a problem with Traktor sratch pro 2. I've had a laptop with Windows 10 Pro for the year. My 2.11 version didn't work with that, so I downloaded recommended 2.6.8 version and everything was fine until last week. Several days ago Traktor started to shut down after several minutes of working. What can I do to make…
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Issues with website checkout
Hello, I'm having multiply issues with checkout and was wondering if anybody else has the same problems and possibly a solution. First, a few weeks ago I tried to upgrade Komplete. I'm paying with a company credit card, and our billing address is a PO Box. The checkout system would not let me enter a PO Box as a billing…
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Where to download single product installers without Native Access?
Hi all, I have a question on downloading my Komplete Ultimate content. My studio PC has an internet connection, so activating products with Native Access is possible. Since my online connection is very slow and has no data flat rate, it is not possible for me to do all the downloads dirctly in Native Access. As I know,…