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moving all my Native Access file off my hard drive to an external drive
Mac studio
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Time Code Xone 23C Traktor3, problem soundcard
Hi everyone, I configured my 23C using Allen Heath's guide to use it with timecode with vinyl. The problem is that Traktor only detects one timecode. The audio card detected is the XONE 23C Core, but as inputs or outputs I have 1 Front Left - 2 Front Right - 3 XONE23C - 4 XONE23C. Channels 1 and 3 Front don't work with…
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Is there a phone number I can call to reach support
Honestly, I’ve been emailing support for over three months. They only reply about once a week, and it’s taking far too long. After all this time, they still didn’t ship all the replacement parts I requested. If someone can provide a phone number for support, I’d appreciate it. I’m tired of going back and forth over email.…
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Regression caused by Windows Preview Update KB5074105 – Komplete Kontrol S88 MK2 Mixer Metering in C
I would like to report a confirmed regression affecting Komplete Kontrol S88 MK2 in combination with Cubase on Windows. Hardware Komplete Kontrol S88 MK2 Software / OS Windows 11 Pro (25H2) Cubase Pro 12 / 13 / 14 (same behavior) Komplete Kontrol (current version) Problem description After installing the Windows Preview…
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SOME presets in Massive X Expansion 'Scoring Sequences' say they are unlicensed.
About half the presets I just bought in Scoring Sequences will not load, and an error message says "Error loading preset. Preset is not licensed" How can I get all the presets in that expansion to play?
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Issue with Power Switch and Power Input – Traktor Kontrol S4
Hello, I am experiencing problems with my Traktor Kontrol S4: The power on/off switch is extremely sensitive – even the slightest touch or movement causes the unit to lose power. The power input jack (where the power adapter connects) also feels very unstable/sensitive, and any small movement can interrupt the power…
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Change order of S4 MK3 channels?
Is there any way to change the order of the channels on the S4 MK3? They are currently set to C A B D. I need A C D B… should I look into QML coding? would it be easy?
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Lores Apple Silicon Bug with Automation Not Solved
I am trying to automate the position elements in the Lores interface. In Logic Pro the automation can be correctly recorded using Touch mode. However, the recorded automation has no affect on the Lores plugin during playback. I noticed that this bug has been reported in the past specificto running on Apple Silicon (M1 Max…
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BPM changed out of nowhere
Hi guys, I'm having a small problem with Traktor Pro 4. Basically, it changes the bpm when I load it onto the deck. But it doesn't set it to half the tempo or double the tempo, NO, it loads it at 90 bpm for no reason, so I have to ask it to analyze it. Just out of the blue. What could have happened? It does this on both my…
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headphones-no sound
i have connected the ddj sb3 pioneer controller via usb with the pc, also download the asio4all driver and the win.driver for the controller but still no sound on the headphones , if i run the serato prog it works fine, but no with traktor. any subjections ????
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Native Access won't accept Z1 mk2 Serial Number, and no way to contact Support
I am trying to register my Z1 mk2 using 'Add Serial' in Native Access, but keep getting the message: Something went wrong during the registration The serial [removed from post] does not belong to a known product. Please contact support. Clicking 'Submit a ticket' just opens the AI chatbot… which then keeps going round and…
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Battery 4 4.3.1 Crashes in Windows 11 Pro in both Reaper and Standalone
I recently hopped on to this computer which I haven't used in maybe half a year or so. I'm pretty sure it used to work fine, but I did some windows updates and now I cannot get Battery to load whatsoever. If I open the VST in Reaper, it crashes Reaper entirely. If I open it as a standalone, the audio and midi settings…
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Text font issue with Tahoe and Ozone EQ
Hi, my first post here. I downloaded the free Ozone EQ, and it's absolutely AMAZING!!! My only issue is that the fonts don't seem to work. All the words, instead of letters, all I see is boxed question marks. I initiallyreached out to support. They suggested a reinstall of all my system fonts. I'm really concerned about…
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my mashine mk3 does not start
I launch the mashine software, so far everything is fine, but when I turn on the MK3 it remains frozen on the black screens displaying 'maschine' on the one on the left, and 'production and performance system' on the one on the right. I uninstalled and reinstalled the driver, made updates with native access, checked that…
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Action Strings 2: Velocity problem in the editor
Action Strings 2, editor, double click on a note, select "single" and then "sustain". If you choose a longer note and want to change the velocity in the editor, and if you change the phrase switch to an other and then back to the one before, the note has not the same velicity setting than before. Sometimes it saves it but…