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My account disappeared!
After over 5 years of inactivity with Native Instruments, I recently tried to log back on to purchase an update for Komplete. At first my password kept getting bounced. When I requested a reset password link, nothing ever came. Finally, I tried "creating a new account" with my old credentials (it had been saved in my…
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FM8 and Massive won't install through native access
Hello, I've been having an issue with both FM8 and (original) Massive where I'll click "install" in native access. It will appear like they're downloading and installing, but as soon as it finishes installing, the button lights up again as if they were never installed in the first place, and I'm not able to locate them in…
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Native Access Not Remebering Library Location
Native Access is not remembering my Library Location. So every time I open a project (Logic Pro) I have to go through the 'repair' location process by pointing NA to the same location it has already on file. Please advise? Thanks.
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has something changed on the activation process on the most recent versions of Kontakt and Battery?
Hello, if I update Kontakt and Battery to the most recent versions via Native Access, both applications present me a dialog with the choices to open the applications in demo mode, activate them using Native Access or to buy the program. When I open the "about" window after I choose the demo mode, a lot of question marks…
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Is Session Bassist- Upright bass compatible with OS Sequoia?
Just purchased the above to run in Kontakt 7 full version and no mention on product page about OS version requirement, but it's not showing up on my Native Access to download and install- did I just waste some money? Sequoia 15.5 Intel Mac Pro 2019 Native Access 3.18.1
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I own KOMPLETE 14 std. Bought 15 std upgrade, and 15 ultimate upgrade. Cannot authorize ultimate.
I own KOMPLETE 14 Standard from a previous purchase. Today I bought KOMPLETE 15 Standard Update (https://www.pluginboutique.com/products/13182-KOMPLETE-15-Standard-Update) I also today bought KOMPLETE 15 Ultimate Upgrade from KOMPLETE Standard…
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PADS CHANGING PITCH RANDOMLY
Hello NI! I just bought Maschine Mikro mk3 a couple of months ago. Today when I started playing it the pads start changing the pitch randomly. I have tried reinstalling the software but the issue persists. Please help me out!
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Running GR in parallel with other apps?
Is it possible to run GR simultaneously while running something like Ultimate Guitar Tabs or Guitar Pro? The sound driver (Win 11) seems to be one or the other.
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Modular Icons too new for my system!
So yeah, I'm running Kontakt v7.8 on my older Mac that maxed out on Big Sur. I was trying to open the installed version of Modular Icons, but I'm met with a message that says, "Your version of Kontakt is too old to load this file, which was saved with Kontakt v7.10.7.000. Please update to the laterst version of Kontakt."…
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Controller or Software issue? S4 MK3
My Traktor S4 MK3 DJ controller is having a problem with the the tracks randomly stop playing. No sound, jog wheels lights go off and no spinning and can't load a new track. It started with B but now A too. I have to quit Traktor and when I restart the controller is working again...until it happens again. Started a few…
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Why does NI have a DAW software?
It must have existed.
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Create Stem - PC crash!
Hello, I would like to create wav or mp3 files in Stem. This works quite well so far except for the 3rd or 4th song, if I don't close Traktor beforehand, after the first and second Stem creation, the PC has a system crash, the 3 or 4 Stems created are then not saved as Stem at all (because “restart”), but can still only be…
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Drag & Drop forbidden (Windows)
I can not drag and drop ANY track from the Winblows explorer into Traktor. This happens randomly, sometimes after starting Traktor it works fine, the next day it does not! This is driving me insane! Any solution? opening the file tree takes waaay to long to track down the same directory because of the long loading times to…
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First note muted after a few seconds of inactivity
Hi, is this a common problem? It's like something decides to go to sleep after no keys were pressed on the piano keyboard for a few seconds. Following the support article, I've disabled USB device sleeping for all USB root hubs, and selective sleeping in the Power Plan settings. My setup is I'm just running Kontakt 8 that…
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How to load new samples into Gobox?
I'm having trouble with the Gobox groove box. The Reaktor Factory Library Manual states: "You can select a sample for each of the four samplers using the Choose table. Load new sample maps into the sampler module by double clicking on the waveform display. You can label your sample categories by double clicking on the text…