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Maschine Plus license transfer request still not complete after requesting 1 week ago
I made a transfer request on the 28th Aug - 1 week ago. The ticket states that no worker has yet looked at it. It is still listed as "BEING PROCESSED". The unit is about to be sold, but the new owner is still waiting to be able to use it with his NI account. Can you update me on what is going on please? Thanks so much.
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Spare parts
Hello everyone, I would like to replace some buttons on my latest-generation Kontrol S3. I’m looking to replace the FILTER and ON pads, as they are very worn after 6 years of use. Does anyone know if replacement parts of this type are available, or if there are any compatible alternatives? If so, where can I find them? If…
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Kontrol S88 MK3 – BIOS Recovery Quick Guide (DK/UK)
Problem The keyboard fails before Windows loads. USB enumeration is corrupted at BIOS level, causing your Windows 11 installation to inherit an invalid device profile. Drivers, firmware, and cables are not the cause. Acknowledgement: Thanx to Copilot for finally reaching a solution (nowhere else to be found). Took around…
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Have Direct Downloads links been discontinued?
Just testing some of my usual NI links today - against the ongoing updates to the website for the InMusic transition - noticed today that one of our favorite resources: https://www.native-instruments.com/en/account/downloads/ Is now gone. This link now sends us back to our "new" NI product listings page: Will direct…
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InMusic not responding to support tickets - No accountability
InMusic is not responding to my support ticket - still waiting on the Traktor 4 PRO I purchased 4 business days ago. There is 0 accountability. How do we hold anyone accountable. I have a gig coming up which necessitates STEMs and creating remix deck vocals from those STEMs. Waiting to even have Traktor 4 PRO delivered to…
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Komplete Kontrol standalone and Komplete Kontrol in Logic : different behaviours
Hi, using my Kontrol S61 MK3 with Komplete Kontrol in standalone is a dream : I can switch easily from an instrument to different effects with the screen top buttons, and their dedicated screens (if they are NKS compatible). Under Logic, using Komplete Kontrol as a plugin is a fail experience : the top buttons don't work,…
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Free Traktor Remix Sets download link is broken
Hello Native Instruments team, I recently acquired an S2 Mk3 controller with Traktor Pro 3, and I found that the Free Remix Sets download appears to be broken. The Free Remix Sets page still lists the ALL-IN-ONE download: Free_Traktor_Remix_Sets.zip (1.3 GB) However, the download link:…
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ORDER NO 75000275588C blocked since more than 48 hr . ALREADY PAYED STILL BY BLOCKED. PLEASE ASAP
ORDER PAYED since more than 48 hr. STILL BLOCKED. I did spent too much time to try to contact NI INSTRUMENT. It is just a DOWNLOAD. I have seen sometime like that with all others company. You get the money. NOW PLEASE let me download waht i did pay for !!! CUBA downlaod $ 129 CAD
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Kontakt 8 states 'Kontakt 8 Installed' but doesn't appear openable in Library
Hi all. I recently uninstalled Kontakt 8 and reinstalled it an update told me it could not uninstall the previous version. I promptly uninstalled it using Windows 10's native uninstall feature manually and attempted to reisntall Kontakt 8 only for it to fully complete the process all the way up to stating 'Kontakt 8…
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Scale Type changes to W-H Dim randomly (MAS2-30652)
Hi Community. I face something strange while I use "User chord" settings. I explain : I open a new project through mk3 + add a basic synth on A group, and then, I select Keyboard mode, and Scale is set automaticaly to Main (Bank) and Chrom (Type), so far so good. Then, I go to Chords , scales parameters are the same. Then,…
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DAW Latency When Recording
Looking for some help here - I want to use Maschine in a large Ableton project, but I am encountering latency when recording despite a powerful computer setup (M4 Macbook Pro, Motu 828, 64 sample buffer). When I play on the controller (M+) there is no latency if I check Ableton’s “Reduce Latency When Monitoring”, and arm…
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Native Access doesn't recognise Kontakt installation
After reinstalling Native Access and updating Mac OS I'm unable to install Kontakt instruments. I tried installing Kontakt 6, 7, and 8 but I always get the same message: Currently no viable version of Kontakt is installed to use … (whatever instrument I'm trying to install) I tried removing all native instrument files from…
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transfering NI programs from a dying Windows 7 computer
I purchased Kontakt 5, the Gentleman, Maverick and Grandeur from NI several years ago. They were loaded on a Windows 7 computer whose motherboard is dying. Can I move those programs to a new Windows 11 computer? If so, how? I haven't been able to use any of it for a while as we were in the process of selling our house and…
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Replacement for Kontrol F1?
Looking to get another F1 as I am starting to dive into Stems and I dislike the clunkiness of the onboard controls for stems on the S4 MK3. I am seeing that the F1 is now discontinued, so I am wondering if one of the new slim line controllers are set up for easy stem use? Doesn't look like it, but wanted to check.
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I need to obtain a License Transfer ID
Hello, I own a MASCHINE MIKRO MK3. Its serial number is already registered to my Native Instruments account, but the hardware does not appear in my License Transfer list. I would like to sell the MASCHINE MIKRO MK3 second-hand and need to obtain a License Transfer ID for the buyer. Could you please check the registration…