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2FA authentication
Hi there! I'm not entirely sure if I'm asking this at the right place, but I couldn't find a better fit - apologies, if I made a mistake. So my question is if there's a chance introducing two factor authentication of for the NI user account? Personally I would feel safer if this could be implemented and could be enabled.…
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Native Access Installation Failed
Hey Guys. Im getting this weird Error. "Installation Failed" I have granted full Disk Access. NI Support is sooo frustrating and slow… Can you guys help me? I have tried Reinstalling… Im currently thinking about resetting my Mac… But tbh I would love to avoid this Step… Best wishes
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What should I do if Native Access doesn't see a plugin update?
What should I do if Native Access doesn't see a plugin update? Hi, I'm new here and I'm not quite sure if a similar topic has already been raised but I could not find a similar post. Lately the orchestra plugin I use got an update. I downloaded and installed it through the plugin producer's app, the files are in proper…
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I can't log into Native Access with my Ni password.
Ive changed my password numerous times, reinstalled Native acess, rerstarted my machine…. nothing works!
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NATIVE ACCESS waiting for connection!
I downloaded Kontakt 8 Player on NATIVE ACCESS, but I’ve been and download it. It just keeps showing “waiting for connection.” My computer is a Mac M1 with no VPN or suspicious software—it’s a fresh, clean OS installation. My macOS version is 15.2, and I’m using a mobile hotspot for my connection. I’m located in the…
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How to troubleshoot installation failed?
Is Native Access still not supporting NAS drive? I'm running Native Access version 3.17.0 on MacOS Sequoia 15.3.1 (24D70). I already followed this instructions: https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac
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Native Access, now with Uninstall!
Hi everyone, Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions! If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products. However, not all…
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How do I authorize Kontakt 6 libraries?
I'm trying to set up Hybrid Keys on my new computer, but I haven't paid for Kontakt since for Kontakt 6 and I want to keep my libraries consolidated there. I found the links to download older versions of Kontakt libraries, and now I can find Hybrid Keys in Kontakt's file explorer and open it up, but it shows as a demo.…
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Is there a way to hide manually uninstalled NI Applications from Native Access Mac
I want to get rid of old applications after I upgrade. It's ok for me to keep the old libraries (which are separate installs anyway), but the legacy applications, plug-ins, databases, device drivers etc. have to go. Especially if they are plug-in hosts on their own. I upgraded to Machine 3 and followed the manual uninstall…
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Avid Link install of ProTools Intro+ doesn't successfully install and launch software . . .
I believe in my initial effort to download Pro Tools Intro + for Focusrite, my Native Instrument app was subsequently opened and is likely disrupting a successful installation of Avid's Pro Tools software. How should I address and subsequently fix the following error message (in hopes of resolving my download issue)?!?:…
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Adding serial through Native Access doesn't work
Hello, I'm trying to add an old serial of TRAKTOR PRO 2 for TRAKTOR KONTROL S4 MK2 HW. When I add the serial in Native Access I get the SUCCESS pop-up message stating that I have successfully registered Traktor Pro 2. However, nothing appears in my library, which only contains the free default products. Any help? Thanks in…
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How can I regain access to my account after failed merge with Izotope Account?
At the moment the Native Instruments website and Native Access are no longer accepting my NI account credentials. This has been going on since the beginning of this month and the lack of customer support is becoming unacceptable. After trying to login on the website it the website simply refreshes and the URL states:…
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Purchased: Expansion - Artist Expansion - Bazzazian and can not Download
Hello, baught this Product Expansion - Artist Expansion - Bazzazian in the email confirmation they say i would get a Download link, but there is no email with a Download link, also not in Spam and there was nothing new to download in NI - Access. Can somebody help me? Thank you.
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Urgent Issue with Noire (and other libraries) Compatibility After Updates through Native Access
Hi Native Instruments, I’m reaching out to express my frustration with a significant issue I’ve encountered, one that’s not only hindering my workflow but also jeopardizing my ability to work with previous sessions. I recently tried reopening older sessions for remixing with Noire—a library I purchased when I was using…
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Delay in deprecation of Native Access 1 support
Hello NI community, This is an important update to our previous announcement that we would deprecate support for Native Access 1 by February 28, 2025: We will deprecate support for the previous version of Native Access – Native Access 1 – on February 28, 2025. After this date, products can only be activated on Windows…