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I deleted part of LOVE Piano and I can't locate or reinstall.
Basically, I was clearing space on my computer and I deleted part of the LOVE Piano files (I did this with Hammersmith as well), and now I can't seem to be able to reinstall it or repair it. When I try to reinstall I get an error message and the repair does the same. Please if anyone has any guidance I would really…
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Native Access downloading 'Product' failed could not find the downloader
Hi I have Komplete 11. I am using NativeAccess to upload some libraries and install some ones that have been sitting there for some time. I've upgraded NativeAccess to the latest version today to ensure everything is up to date. I'm on Windows 10. I have checked the preferences to ensure the locations are correct and each…
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Session Percussionist not even TRYING to install - ideas?
Ok. Session Percussionist. Native Access 3.7.0 MacBook Pro. Monterey (12.6) 32GB RAM. About 28gb disk space available. I click on Session Percussionist in NA - within a second the download fails. Must have tried a dozen times so far, same result. I had a few other bits of NI stuff that needed to update, so I updated them…
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Kontakt Library in Demo Mode after new install?
Hi, I just got a new Mac Mini M2 in preparation of starting to work on my new album. I installed everything through Native Access as I did before. But the big issue I'm having is that all my purchased sounds only show up in DEMO mode inside of Kontakt in Logic, asking me to activate. After 15 min or so the sounds stop…
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Kontakt in demo mode since new Native Access update
I have deleted the xml files from application support and that has had no effect. This happens when I load any patch, sample outside of the NI Native ones. Please help!! I can't find any way to contact support and falling behind!
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Native Access keeps trying to update products that are already updated
Got my complete Native Komplete ultimate 13 Soft on an external drive. All Preferences, Download, Application, Content, VST 64 and VST 32 Location set cleanly in Native Access. But every time I call up Native Access to check for updates, I always see the same 18 available updates that have already been installed 1000…
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3.6.2 Logic/NI sample rate issues.
I have recently downloaded updates for 3.6.2 and now my Logic projects are all suffering with sample rate issues. Error while trying to synchronise audio and midi Sample Rate 22,193 recognized. Check conflict between Logic Pro and external device. I have tried to amend sample rate on both NI and Logic to 44.1 but still get…
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All my iZotope products and licenses have disappeared!
I got an offer to download Komplete Start for free, so I downloaded the latest version of NA. To my surprise it didn't list any of my Ozone products - even though I changed the file manager setting to point at the correct VST folders. I went to my account and lo and behold, ALL my purchases AND my subscription to Ozone…
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How to turn off the banner?
Hello. I just updated my Native Access to version 3.7.0 (b 128381/1.14.0.0) and it now displays that big terrible banner on the left hand side, just under the Update button. How to turn it off? It's annoying and gets in the way... Thanks Rudal
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Is there a way to just download the Kontakt 7 Player by itself on Mojave??
I just bought Duets and the KarriemRigginsDrums from the Play Series instruments and when I try to use them, I get a message that says my version of Kontakt Player (Kontakt 6 Player) is too old to use these instruments. My other instruments, like the Rickenbacker Bass, still work fine. I know that Kontakt 7 doesn't work…
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Native Access Updates Failing (PC)
I am getting "Installation Failed" when trying to update Massive X and Komplete Control via the latest version of Native Access (3.2.2). No information is available as to why the installation is failing. Other updates were able to install with no issues. I powered off/on the computer. No change. Running as Admin does not…
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Loading Issue after latest Komplete Kontrol Update
Hi, After downloading the latest update last night, whenever I try to load an instrument, I get the error, "plugin not found" The directory where things were installed was missing, so I added it again, rescanned, but no imporvement. I checked Native Access and the paths are correct there. Not sure what's wrong.
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Why my complete 14 only download products within 100mb
My Native Access can only download products below 100MB. When I download products above 100MB, it will immediately prompt a download error. My disk space is sufficient. What is the problem? How to solve it?
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Kontakt, Battery 4, Komplete Kontrol not recalling properly after upgrade
We have just moved from PC to Mac and all was working properly on PC with windows 10. Pro Tools. We were working on a number of records and recalling 20 sessions with all VI's and plugins no problems. We have been working for weeks to migrate and reinstall everything to the new 2019 Mac Pro Intel system, running OS 13.6…
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Session Horns Upgrade
So I've bought the Session Horns Pro upgrade since I already got Session Horns (not Pro) & it was a bit cheaper (& Native Instruments suggested it). When I went to Native Access (the first one) to install it I couldn't find it. Can someone please explain to me why that's the case?