Cannot log into Native access App

Vjay
Vjay Member Posts: 13 Member

Hello

I am able to log into your web site and unable to log into your Mac App ? I am using the same password that i use for your web site.

I would appreciate if you can send me a link to rest the password for Mac App.

Thank you. Have a nice day

Regards

Vijay

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Answers

  • lord-carlos
    lord-carlos Member Posts: 2,009 Expert

    Go to https://www.native-instruments.com/ Top right on the small person, login, and then on "forgot password"

  • Andreas_NI
    Andreas_NI Customer Care Posts: 27 mod

    Hi Vijay

    thank you for getting in touch.

    I am sorry to hear that you are experiencing difficulties.

    Do you actually get the message "Unable to login"?

    If you do, please delete your version of Native Access and install the latest version from here



    That should solve the issue for you

  • Vjay
    Vjay Member Posts: 13 Member

    Hello

    I have already downloaded the latest version and installed. As I mentioned earlier, I can log in to your web page and cannot enter your app page where it asks me to log in again and says password is incorrect !!!!

    Regards

    Vijay

  • Vjay
    Vjay Member Posts: 13 Member

    Hello

    Thank you for your super quick reply. Will try what you say and revert once I get on the system.


    Regards

    Vijay

  • Vjay
    Vjay Member Posts: 13 Member

    Hello

    Thank you bro .. problem resolved. Thanks a ton.

    Have a nice day

    Regards

    Vijay

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