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Can't use Native Access due to recent update
Are there legacy installs of Native Access? I have OS catalina 10 on my iMac and the new Native Access requires 11 or higher.
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Error occurred while processing your serial
Hello to the community, This morning I received the "Maschine Mk3" I’ve ordered and when I try to add serial via Native Access it fails telling me "an error occurred while processing your serial" with only a link to refer at all checking you automatically do before looking for help I created a ticket, I suppose in the…
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The product registered without my authorization.
Hello everyone, I made a mistake this week by purchasing Komplete 14 standard when I already had an upgrade purchased last spring. I've been taking tickets through support for a week and sending cancellation letters but I haven't had any feedback... Furthermore, this morning the product registered directly even though I…
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Native access keeps asking for activation
Cubase Artist 10.5 , after update, effects and compressors and probably other plugins keep prompting me to activate every time I open them, even after saving the project when I open it again all compressors and effects behave like they've been just opened, losing the stored setup of the track... it's a mess right now,…
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WHAT HAVE YOU DONE!!?? Update of NI Access instruments doesn't work in Studio One 6
After an update of NI Access and the instruments, nothing of my old work with Kontakt works anymore. Adding a new track works. See the error message in image 1. All my sounds/vst are on my d-drive. Once I got the error, the first thing I looked for, was if you had changed the paths. The Application path points to my…
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Mac OS 13.3.1 Final Cut Pro freezes on startup during Audio Unit Validation
Less of a question, and more of a work around/fix if you've updated to Mac OS 13.3, use Final Cut Pro, and also have Native Instrument plugins installed. I currently have both an iMac Pro (Intel processor/2017) and a new 16" MacBook Pro with M2 Max processor, and both were updated to 13.3.1. Took me forever to figure this…
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How Does A Customer Get Help With NI
Hello. I have a problem with a purchase I made. I need to speak with someone in customer support or tech support. There is no telephone number to call. There is no chat help. There is a Help Wizard, which was unable to assist with my problem. How does one access help at NI? Thanks.
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Cannot Repair my Shreddage 3 Hydra installation
Hi, I have a problem with my Shreddage 3 Hydra in that it cannot load the instrument. I have checked on the Native Access application and it asks me to repair but then I cannot locate the directory as it no longer exists. It should be in Z:\Sample Library\Shreddage 3 Hydra but that folder no longer exists due to a SSD…
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external hard drive with native access
my external hard drive not working with native access and i can't download all my sounds i don't have enough space on my computer for all my sounds so i need to put them on my external hard drive but it's a bug or something preventing me from using it can anyone help?
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Can anyone help me get into my native access ?
I keep getting authentification error when trying to log into native access. I've changed my password several times and even tried deleting native access and starting over again.Can anyone help with this ?
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Is it still possible today to activate and upgrade from Komplete 9 Ultimate to Komplete 14 Ultimate?
Hello! :) I am completely new to Native Instruments. I've heard good things and I'm very excited to explore. I was recently offered an old Maschine Controller with a Komplete 9 Ultimate licence. I know this has been talked about a lot already, but since the NI switch to Native Access it seems that I cannot activate most of…
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Issue: Native Access 3.4.0 not quitting properly
I am on Windows 11, latest update. With version 3.4.0 I have the issue that Native Access is always using a high amount of CPU even when it is apparently doing nothing. Also, when I exit Native Access the process stays there in the background until I kill it with the task manager. Are there any ways to solve this or is…
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RX10 Elements Installation Fails (Mac)
I have followed the steps here in the "Native Access Error Message" KB (can't share link too new) Every other application I have (Kontakt Standard Edition) plus several individual packages I have purchased are installed fine. But on the RX10 Elements that came as part of my S61 Keyboard serial number failed to install.…
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Hardware Connection Service instalation error
Hi everyone, is there any fix for the error ''grant full disk access to Native Access and NTKDaemon'' ? I spent two days trying to get the HCS to install so i can finally use my brand new Komplete Kontrol S61 and it just won't work. i've done literally everything i found online and still nothing. I contacted the NI…
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Hey
purchased my 13 year old son a Maschine MK3 for Christmas. I have already installed it by adding the serial number and everything. But I'm confused on how to get sound. Someone was supposed to come to show him how to get started during Christmas but they hadn't come yet. Can someone here help us?