Native Access: "Waiting for connection" on Monterey

Fordela

I have a macbook pro (M1 pro) I can't update my products, because native access constantly shows "Waiting" and doesn't download anything at all, I've tried everything it says here https://support.native-instruments.com/hc/en-us/articles/360017647557-Native-Access-Waiting-for-connection- but it has not solved the problem, I recently updated to the new version of Monterey 12.3 I don't know if it can influence.

Matt_NI

Have you checked this thread?

https://community.native-instruments.com/discussion/609/solved-constant-waiting-for-connection-indicators-when-attempting-to-install-updates-on-monterey

It seems here it was sorted by turning off PRIVATE RELAY in iCloud Monterey preferences.

Kaiwan_NI

Saw that you contacted our support and the issue is now resolved. The problem is due to firewall and this article helped in the end: Native Access: "Waiting for connection" 😌

Matt_NI

Have you checked this thread?

https://community.native-instruments.com/discussion/609/solved-constant-waiting-for-connection-indicators-when-attempting-to-install-updates-on-monterey

It seems here it was sorted by turning off PRIVATE RELAY in iCloud Monterey preferences.

Kaiwan_NI

Saw that you contacted our support and the issue is now resolved. The problem is due to firewall and this article helped in the end: Native Access: "Waiting for connection" 😌

Brownie

I got the same problem and nothing mentioned in all the posts above helped. I even turned off the firewall in my router. Never experienced such kind of problems with downloading software. Any alternative download option available?

PoorFellow

https://community.native-instruments.com/discussion/comment/134572#Comment_134572

Quote : "Any alternative download option available?"

Please be specific !

There are this available as per standard : Previous versions of recently updated Kontakt libraries / compatibility with K6 older libraries :   https://community.native-instruments.com/discussion/17039/previous-versions-of-recently-updated-kontakt-libraries-compatibility-with-k6-older-libraries/p1

Also as I wrote as response to your other post : If you are on Mac then three things to check always ! :

1) How to Enable Full Disk Access on macOS : https://support.native-instruments.com/hc/en-us/articles/4415601248657-How-to-Enable-Full-Disk-Access-on-macOS

2) Compatibility of Native Instruments Products on macOS : https://support.native-instruments.com/hc/en-us/articles/360014900358-Compatibility-of-Native-Instruments-Products-on-macOS

and for download problems also :

3) If you have Private Relay in your OS turned on then try disabling that !

Else , please open a thread of your own in the relevant sub-forum and give all relevant information , such as Computer type and specifications , OS version , and version of all N.I. software in question , e.g. Native Access !

Otherwise then contact install support !