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MK3 software not showing (win11)
Hey there, I am sure this is a repost, but cant seem to find the right post/answer, so i am sorry and here goes 🙂 Recently bought a pre owned Maschine MK3. Got serial transfer from last owner through transfer. Installed Native Access, updated (win 11 and firmware). The hardware shows up in my products" list" In Native…
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Elligiblity for Upgrade Price
I own TRAKTOR DJ STUDIO 3, which appears as purchased in my NI web account. However, it does not show up in Native Access. I have a few questions: Am I eligible to purchase Traktor Pro 4 at an upgrade price based on my Traktor DJ Studio 3 license? Thank you for your help! CS
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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External Failure. How to move everything or start over
I have had a hard drive failure in one of my enclosures. I've changed the install location, but how do I get the program to redownload everything to the new location? It's not actually reacquiring it. I'm ok with starting over, but I have the Collectors Edition plus a ton of NKS/3rd Party and Expansions for Maschine too.…
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Komplete Kontrol stuck in Demo mode
Hi everyone, I recently bought a second-hand S61 Mk2 and I didn’t get a license transfer ID from the previous owner. Without knowing I might've just screwed myself but I don't know enough to know how… First - I tried downloading Komplete Kontrol off of NI website. it appeared in NA but only in demo mode. So I tried to get…
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Cannot log into Native Access. Tried links and Everything.
I've had support tickets open for over a month. Agent never materializes on Chat Bot and Support usually takes a week between emails. I sent a zip file by using a tool and they sent me an email saying the item is deem solved but nothing about what I need to do to be able to use Native Access. I'm just trying to be a…
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Izotope are not showing in Native Access
Good morning, I have an issue with Izotope products not showing up in Native Access, except for Trash. I have a Komplete Ultimate account, and I had to reinstall everything. Ozone 11 is installed, but it doesn't appear in Native Access, nor do the standard or the EQ versions. I’ve tried chatting with customer support…
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Failed Install of Products in Native Access
I just purchased an S88 MK3 and the Komplete 15 Ultimate bundle. Native Access fails to install certain Products, with the error citing disk access. I have confirmed that the Daemon, all agents, and apps have full disk access. The suggested workaround to install on the internal SSD and then move to the external caused an…
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Auth Number
I downloaded iZotope Ozone 12 EQ via Native Access. It asks for authorization, but I never got a serial number. Help pls 😭 I believe it's free so I don't think it has to do anything with not paying for it. I have Komplete Start so…
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Installation Issues with Komplete Collectors
Hey There. I'm having big issues intalling my Komplete collection. Some of the content is installing just fine, but- Some of them are getting the full disk access error message. I have definitely allowed full disk access to the daemon and native access. 2. Also its saying, for example, i need 76GB of space on the drive…
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How does one activate Ozone 12 Equalizer?
So I installed the freebie Ozone 12 Equalizer via Native Access. No problems there. But when I try to use it, I can only run it in trial mode. The two activation options it gives me are: 1 - 'Activate in Product Portal', which is impossible since it doesn't even appear anywhere in product portal (only the various versions…
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Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not)
Tried to start a support ticket but it didnt go through, so trying here Subject: Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not) Hi NI tech lead Support, I’ve registered my Kontrol S88 MK3, and the hardware shows as registered in my account. However, three essential components still show as Not…
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Does a Komplete update result in a loss of older products (e.g. Vintage Organs)?
I updated to Komplete 15 from an earlier version this year. Now I don't have access to Vintage Organs. Normal?
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I have Ozone 11 standard thru Komplete Ultimate. How do I upgrade to Ozone 12? At what price?
When I bought Komplete Ultimate 15 earlier this year, I got Ozone 11 standard as part of the package. Now I see there's a release of Ozone 12. But I don't see how I upgrade through NI, or for what price. If I log into Izotope, it doesn't acknowledge that I even own Ozone 11 standard. Izotope wants the serial number, but…
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iZotope support cases go nowhere after using chat AI to open a case
I have licensing help and error support issues with "Repair" or "DEMO" showing in Native Access for (some) iZotope titles I have purchased but none cannot be repaired nor can have DEMO changed. I have no iZotope Portal issues mode for purchased items. In that portal they show as Authorized to computer or Authorized iLok,…