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Product missing after entering License
After entering a bunch iof my licenses purchased, it said the license was accepted/product was added. I go to my Library and I dont see any of them appear. Ive tried everything to make them appear, I reinstalled, logged out and back in, waited 3 days, nothing changed…. They appeared once today before i could install them…
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valvet registraion stuck
Hi Community Team / Moderators, I am facing a critical sync issue between Native Access and the iZotope website account backend which is blocking me from an active flash sale discount. • Product: Velvet • Native Access Status: It successfully shows up as "Installed" and registered inside my Native Access application.…
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Unable to Install anything with Native access
So. I just bought a Kontrol S49 MK3 and have been trying to get native access to load the included softwares and plugins unsuccessfully. I have been able to load some of the softwares such as - Controller Editor, Hardware Connection Service, Komplete Kontrol, KONTAKT 8 Player, NI Accessibility Helper... with the direct…
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No Traktor Play with DDJ-FLX4? (LATEST VERSION)
Recently purchased a DDJ-FLX4 controller, and was attempting to redeem my free copy of Traktor Play via Native Access. I followed every step according to the Native Instruments website, including downloading NA and making a Native ID, etc. However, when plugging in the controller with the included USB-C cable into my…
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Possible Drag & Drop Bug in Maschine 3 VST3 with Ableton Live 11
Hello Native Instruments Team, I would like to report what appears to be a reproducible Drag & Drop issue between Maschine 3 (VST3) and Ableton Live 11 on Windows. System: Maschine 3 (latest version) Ableton Live 11 (latest update) Windows 10 Maschine loaded as a VST3 plugin in Ableton. Issue: When I drag audio from the…
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Komplete Kontrol Plugins not loading
Whenever i try to go to a certain library or plugin it just wont load, any help please?
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Kontakt 8 update painfully slow install
Latest versions of Kontakt 8 are incredibly slow installing the downloaded update. Frankly speaking, can't believe how is possible in 2026: version 8.11.1 takes 30 minutes on a 13th Gen i7-13700 with 32GB Ram, 8TB harddisk with lot of free space, Windows 11 Pro! Yes, 30 minutes!!!😱. It seems they do not test what they…
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no sound
Hello. Last night's I had an isshu.in my gig sound went off.all was working with software and controller but the phone and master sound were not coming out. I restart the mack book and player take out all cables and connect. After some time was ok.its happen two times. Please advise.im using Traktor s4 mk3 with traktor…
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KOMPLETE 14 CE and KOMPLETE 26 CE shown as “Not registered”; Absynth 6 opens in Demo mode
Hello, I am having an activation/entitlement problem with my KOMPLETE upgrade chain. My account currently shows: Registered: KOMPLETE 13 KOMPLETE 13 ULTIMATE Upgrade for KOMPLETE Not registered: KOMPLETE 14 ULTIMATE KOMPLETE 14 COLLECTOR’S EDITION KOMPLETE 26 COLLECTOR’S EDITION Both KOMPLETE 14 Collector’s Edition and…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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Apple Music integration into Traktor Pro 4?
When will Apple Music be integrated into Traktor Pro 4?
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Why has my Kontakt licence been downgraded to player?
I logged into NA and the update I had for Kontakt 8 is now showing as Kontakt 8 player. I also have 5, 6 & 7 installed for various reasons and 6, 7 and 8 are all showing as the player version. My two NI and Izotope accounts were merged, but they are a bit of a mess. I still don't have access to Maschine 3.5, only 3.42 is…
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Aquire License ID
Hey folks, I have recently inherited a "Komplete Kontrol S49 MK2 MIDI Keyboard" from a friend who has recently passed away. I've tried to contact support, but keep getting AI responses saying I need to contact the owner of the license. Which is going to be pretty difficult obviously. I provided images (serial number and…
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NA2 closes shortly after the start
Native Access 2 closes immediately after launching. I have already tried all the suggested troubleshooting steps. I even reinstalled the operating system; NA2 worked once after that, but shortly afterwards, it started closing again. NA1 runs without issues, but I cannot install all my products and do not receive any…