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Native Access shows old email address
If you change the Native Instruments account email, Native Access 2 only shows the old email, I have already logged in several times and the email is not updated.
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Native Access 2 "issue with the installer service" error
Why is Native Access the only downloader I own that requires me to enter a password to install "dependencies" every time it launches? Why is this app so very flawed? Why do I have to force quit and reinstall and try multiple times just to get it to - maybe - do what it is designed to do? Why is this app, so central to…
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Symphony Series missing two libraries in Komplete 14 CE
Hi there, So, hurrah, Komplete 14 is out and I've upgraded to the Collector's Edition, which states it comes with the entirety of the Symphony Series. However, in Native Access, it's missing the percussion and woodwind ensemble libraries, while the other four are present. My question is this: are these available yet or is…
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Problem downloading the instrument.
Problem downloading the instrument. "Access 2" downloads Symphony Series Woodwind Solo to 3.12Gb and stops downloading. Windows 11 Pro reinstalled.. did not help.
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Symphony Series Woodwind Solo (Collector's 14) Download Failed (Acces 2)
As in preparation.. Any suggestions to solve the problem? (translate)
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Odd little Native Access problem (red exclamation mark)
I have been using an old version of NA for ages, because I assumed it would auto-update when requited but it turns out there was an M1 compatible version 2 just waiting for me on the downloads page. It took a little while to sort itself out & authorise everything but I think it's pretty much there now. HOWEVER. In the…
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Advice needed on moving to Kontakt 7
For the first time, I find myself interested in purchasing a Library that requires Kontakt 7. So far, the research I've done on this version of Kontakt (and NA 2) does not exactly give me a warm fuzzy feeling; they both sound a bit buggy. So, I'm looking for advice / opinions on this. The computer it will be running on is…
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Possible Bug in Native Access 2 with Some 3rd Party Vendors?
Hi. I've currently got both NA1 and NA2 installed on an M1 computer. I was intending to use NA2 exclusively and delete NA1. However, on at least two occasions (possibly three, but to be honest I can't quite remember) I've purchased products from 3rd party vendors, entered the serial into NA2, and it has told me the product…
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Kontakt Player Error
Does anyone know how to fix this error? I have tried deleting xml files, deleting native instruments folders, restarting, redownloading current and old versions of native access, even checked on a fresh install of windows, yet whenever I try to download kontakt player from native access, it comes up as a demo and kicks me…
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[Feature Request] Please add confirmation dialog to 'Install All'
A few days ago I accidentally clicked the 'Install All' button in NA (I wanted to click the Refresh button) and immediately it started downloading all products I don't have installed, like old Kontakt and Reaktor versions that I no longer need. I had to cancel all downloads one by one quickly so nothing got installed, but…
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Can I stop using Rosetta now?
Hi, Just updated Native Access and I was happy to see Reaktor got updated to have Apple Silicon support. yay! Does this mean all NI products can now run natively on Macs, in other words can I ditch Rosetta mode for Maschine and Ableton (all the other plugins I use, are already Apple silicon supported)? UPDATE: First of all…
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Where should I be pointing plug-ins and library locations to?
In the KOMPLETE KONTROL Preferences window, where should I be pointing/adding the Library-->User Location and the Plug-ins --> Locations -> Plug-in to? However, I under my MacBook Pro's hard drive, NA also put some in here: Users/userName/Documents/Native Instruments But all of my NI instruments are located in my external…
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Have issues with content paths in Native Access that I can't seem to resolve.
I just installed NA2 so I could install Stacks and Kontakt Player 7. But I can't seem to change the content or download paths in the settings. I'm trying to point these paths to my network drive, but even if I run NA as an administrator, it just reverts to the default paths. So, I let Stacks install to the default location…
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DevTalks: Native Access Startup Journey and Next steps
Hi everyone. As promised, here is our quarterly update of Q1 and what’s coming in the next quarter. I’ll start with a topic deep dive, and go into what we’ve done and will do next afterwards. I’m eager to hear feedback on this format. The Startup Problem Since we launched we’ve been tackling many issues, the main topic…
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Known issue: Windows Defender flagging products as Trojans
Hi all, PM of Native Access here. Just wanted to let you all know we're aware that Windows Defender is deleting installers and flagging it as a Trojan, and are investigating the matter. We'll keep you posted on what we find and what actions we're taking. To start with, we've assessed that many products are affected, but…