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I want remove my 360 Essentials license.
I'm really annoyed that some of the products in my unsubscribed 360 Essentials are showing up as demos in Native Access, with a (!) in the top right corner of Kontakt 8, because it's really annoying.
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Kontack8 365 download issue
Good Morning By any chance anyone having issues with being able to download libraries even if the destination is on a external Hard drive ? Also every time I open a new library on my DAW it crashes I tried all the tricks on the DAW to save CPU but still have the issue. the libraries are eating my CPU any suggestion on how…
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Modify installation paths manually / How to overcome a bug with repaired paths
Hi, I have renamed an external SSD with Kontakt libraries. After repairing them in Native Access, they break for unknown reason rather quickly (so they work immediately after repairment, but then break). Precisely, the word /Volumes/ (I am using macOS) is not preserved in the repaird installations paths (yeah, this is the…
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Bought an item, license transfer request...
A purchase was made on ebay by myself. This was a copy of Komplete 12. The license for your product did NOT go through. The registration card seemed intact. The ebay seller patkerest_0 swears his copy of software sent was a genuine uregistered product. He asked that I contact you to see if I could resolve this issue.…
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Native Access keeps forgetting libraries on external SSD
Lately, every time I connect my external SSD with all my libraries, Native Access keeps “forgetting” some of them. I open a session in Logic and find missing libraries. I go into Native Access, repair all the files, but the next time I reconnect the SSD, it forgets other libraries—sometimes the same ones, sometimes…
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Official update status - Native Access (current version: 3.18.1)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.18.1 You can download the latest version here: 3.18.1 - 2025-05-21 Fixed Fixed bug where libraries installed on removable drives…
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Native access 3.18.1
Hi I'm using a windows 10 laptop and I can't sign into native access app. I downloaded it yesterday and I don't have another version to install as a work around. How do I log in
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Is there a fix for "unexpected error occured" installing expansions on the plus?
I see the error posted on here many times, but no particular fix. I've only managed to get one single expansion installed with dozens of attempts. While it fails during the download occasionally, most of the time download reaches 100%, then it tries to install for 5 mins, then the error message comes up Yes, I've tried…
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Kontakt 8 Player missing in NA
Hi, after updating to Kontakt 8 and downloading Komplete Start all new content appears in NA. Only the Kontakt 8 Player is missing, just the Kontakt 6 Player, which i already use is there to find. Anybody knows a solution for this. A ticket is opened. Thank you
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technical problems
Hello Native Instruments, I recently bought the Traktor Pro 4 update with serial TP4ED-XXXX-XXXX-XXXX-XXXX, but I don’t own Traktor Pro 3 under my Native ID account. The mistake happened because I used to work with Traktor Pro 3 from another teacher’s license, and I thought the update would still work. Could I please get a…
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Native Access fails to install Komplete Kontrol (Installation Failed)
Hi everyone, I’ve been battling this issue for days and tried every known fix — hoping someone here has insight. Native Access keeps failing to install Komplete Kontrol with the usual error: “Installation Failed. You may need to grant full disk access to Native Access and the Daemon…” System Details: Mac mini (Apple…
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Access2 update 3.18 released 1may25, anyone having issues with this new update.?
Access2 update 3.18 released 1may25, anyone having issues with this update.? I installed Access 3.17 30apr and that works on macOS 15.4, on opening app a dialog states an update will perform on exit or restart, however update 3.18 doesn't work, it just hangs with a pink screen. Resolution - trash updated app and reinstall…
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native instruments komplete kontrol a61
Hello, I need help with my Native Instruments Komplete Kontrol A61. The keyboard lights up when connected via USB, but it is not recognized by macOS Sequoia (version 15.4.1) or my DAW (tested in Studio One, Reaper, and Cubase). It does not appear as a MIDI device in the Audio MIDI Setup utility either. Here’s what I’ve…
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Native Access 2 not recognizing Serial Number
I have Kontakt 5 that I purchased as an original owner. Upon upgrading my PC to Windows 11 I cannot register it using Native Access 2. I see the SN in my account online. I don't understand why I cannot install it.
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Fast way to relocate 400+ libraries in one click without doing it one by one?
Hi there, I am relocating 400+ libraries already inside my HD in my new computer (migrate from old computer). Is there a fast way to relocate them in one click without doing it one by one? 😪😥 I would prefer to avoid third party apps, I want to use an official way… I am on a new Mac Studio with macOS Sequoia using Kontakt 8…