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Kontakt Switching to Demo
Why is Kontakt all of the sudden not working? it's asking me to buy or use the demo, when I've been a paying customers for a couple of years now. ******? It's having a MAJOR impact on my work and income, this needs to be solved ASAP! Seems like a bug on NI's end since I see it happening to some of my friends and colleagues…
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Some updates load extremely fast then stall
Hi, I'm trying to update Analog Dreams & Ethereal Earth from within Native Access 2. Both downloads jump to about 95% completed in no time and then stall. There's no activity on my network, so I'm sure it's not downloading anything. Other products worked well. Clearing the NA cache didn't work. Is this a known issue?…
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GR 7 Pro has disappeared from latest Native Access
The other day, I attempted to launch GR 7 Pro and was hit with a "Subscription Canceled" message. I went to NA to see why I was getting that knowing that I own GR 7. In NA, it showed GR 7 LE, so I tried to uninstall it to get a fresh copy. I went through all the steps to remove the files and re-added my serial number, and…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel
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'Empty' items show up in the Library view of Native Access
I am running Native Access 3.9.1 (92457bd / 1.16.0.0) on Windows 10 (latest version/update). It starts up ok, seems to work ok, except that I have four 'empty' items showing up at the beginning of the library view. These items have no image, no name, no size, they do not open. Any idea why are they there and how can I make…
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NI access deleting packs and not responding to keys from kontakt7
hello, sorry if this is just me but yesterday i noticed NI access deleted a few of my packs, tried open kontakt 7 and is asked for my serial number to activate when its already been activated in standalone. click the link to activate and it takes me back to NI access with no other pop ups. then noticed most of my library's…
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Native Acess 2 "Dependency installation process is taking longer than normal..."
I have this issue that i can't install Native Acess 2 on my Windows 10. I've already run NTKDaemon to try to solve this issue, but it didn't work. Well, I need to know if there's any kind of new Release that I could download or if that's my computer problem. I'm gonna leave my system settings here: GPU: NVIDIA GeForce GTX…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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Is it normal that 'Piano Colors' is quite a bit harder on the PC to run?
I know certain 'VST's' are harder on the PC(CPU,ram,disk...). The "sessions guitarist's" are harder than many others. I only tried using 'Piano Colors' a couple times, and it may have been a coincidence, but is it known to be quite a bit harder on the PC?
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Why does the installer require Rosetta?
I am trying to install Native Access on my Macbook Pro with M3 Pro chip, but during the installation process I am required to install Rosetta. I therefore doubt that the installer does not yet have a native version for Apple Silicon while the Native Instruments programs themselves do. Is that correct or is there something…
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How do I remove NULL/blank content from Native Access
Hi all, I'm on a Sonoma mac and running Native Access 3.9.1. Ever since 3.9, Native Access has offered me two "Available" blank items. I am sure that it is just a database error, as I am not actually missing any content. However, it does mess up the display. Is anyone else experiencing this? Any fixes?
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Can not update Kontakt 7.6.1 to Kontakt ver. 7.8
"The currently available software version is 7.8.0. Please make sure that your installation is up-to-date." And how can I do it? Native Access says that my version 7.6.1 is up-to-date, although Ethereal Earth asks me to use at least 7.7.
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Problem with native access icon
Hi good afternoon to all the community, the icon of native access don't appears in the upper bar and shows me a new product without description, when i'd installed an old version 3.0 with the old logo it's appears in the upper bar normally but when i got actualized to the new version the logo disappears again everyone with…
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Open-box Guitar Center purchase Serial Number already activated
I did reach out to support and I know it's the weekend but was hoping someone from support might see this a bit faster as I'd love to use the controller over the weekend. Just purchased this guitar center open box yesterday afternoon and I cannot do anything with it at this time… Below is the support request and thank you…
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Problem Native access windows 10
Hi everyone, I have a big problem, I tried to install Native Access 2, and I tried to install all the KOMPLETE 14 STANDARD, but it doesn't install anything, it always gives me the same error: Download failed. It won't let me install anything at all. I'm a little angry because I can't use anything. I uninstalled everything…