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"A newer version is already installed" - considered an error
Hi, This week I installed a new drive in my computer, one dedicated for my production software. Because I decided to just download the products instead of relocating, I ignored the update-tab. After the download, my Updates-notifications don't update. The tab says there is an update available for "Controller Editor". When…
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Error After Reinstalling Traktor Pro 3 & 4
I recently did a fresh reinstall of my entire desktop system, add ssd drives for increased space/speed, partitioned the system to support music production work, reinstalled Windows 11 Pro, and clean/retagged/optimized audio library. I reinstall Native Access as the first audio intensive software, to install Traktor to…
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Native Access for Windows downloads very slow for 3rd party vendors?
I just built a new PC and started the lengthy process of downloading all the VSTis I own. In downloading the ones that work under Kontakt, I noticed something rather strange. When it's an instrument that comes from a 3rd party company, for example Cinematic Studio Strings or the Royal Albert Hall Organ, the download is…
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Impossible to instal Native Access 2, cannot install & use products I have bought
Good morning, I have recently bought Vibe Rewind VST and it specifically said I have to upgrade to Native Access 2. I went to Native Access app to check if I do not already have version 2, it offered me an update, I clicked yes and that is where it all went to sh... NTK Daemon failed to start and from that time I am not…
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Problems with SOULFI DRUMS on Mac M1 Sonoma / Kontakt Player 6- 8
Hi there I had written in before when I tried to install Kontakt 8 via NA and received a standalone installer ( thanks ). The reason I wanted to install Kontakt 8 was to use the SOULFI Drums library. No matter what version of Kontakt I try ( 6.8 – 7 – 8.01. all tested ) the UI of the library is completely scrambled and…
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Native Access Locate Product
Hey everyone, I’m having an issue with the "Locate Product" feature in Native Access, and I wanted to see if anyone else is experiencing the same thing or has a solution. The feature is supposed to help prevent unnecessary redownloads of content, but it only seems to work for Kontakt instruments and their libraries. It…
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I can't open Native Access
How to solve this situation？
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NTKDaemon for Native Access won't install
Hi, I would be grateful if anyone is able to help. I previously created a tech support ticket for Native Access. I'm currently working on a timeline and have purchased products last week and was looking to install the products purchased. I am getting the following error messages shown in the pictures and can no longer get…
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cant reinstall certain products. pls help.
hi. some of my libraries were appearing as not installed / missing in kontakt8 despite being installed in NA. I uninstalled them but now there is no button to re-install them, just locate. can anyone pls help?
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Native Access 3.17: VST2 locations and unsolved bugs
VST2 A nice surprise this morning, after Native Access has been updated to version 3.17. VST2 Locations finally removed as i suggested over a year ago (for the 32 bit versions only) on this thread! Since i already answer to some people who asked where are the VST2 and I'm sure, many more will ask, I wrote this thread as a…
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Remove 32 bit plugin location
Well, the title says all. Why this archaic option it is still there and what purpose it serves (apart of confusing new and inexperienced users), i don't know. Nobody (or almost nobody) is using 32bit plugins, since years, no major DAW even supports them. It could be replaced with an alternate plugin or content location or…
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Unable to Log in
hello, wondering if anyone can help! i bought GGD to use with kontakt however when downloading native access i press login and put my details in and it says checking authentication then sends me back to the login page. i have tried re-downloading and i have enabled full disk access and i am unsure on what to do. thank you
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error invalid download location
I even restored to defaults and even though I had everything installed set to defaults, I did'nt install the effects and things like that. After I got everything installed I was going nto ask how I would go about moving my sound libraries to my external hard drive because I have a small internal internal drive as well so…
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Official update status - Native Access (current version: 3.17.0)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.17.0 You can download the latest version here: ADDED Added "Create a Support File" feature in Help menu to assist Customer Care…