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Native Access keeps forgetting libraries on external SSD
Lately, every time I connect my external SSD with all my libraries, Native Access keeps “forgetting” some of them. I open a session in Logic and find missing libraries. I go into Native Access, repair all the files, but the next time I reconnect the SSD, it forgets other libraries—sometimes the same ones, sometimes…
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Official update status - Native Access (current version: 3.18.1)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.18.1 You can download the latest version here: 3.18.1 - 2025-05-21 Fixed Fixed bug where libraries installed on removable drives…
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Native access 3.18.1
Hi I'm using a windows 10 laptop and I can't sign into native access app. I downloaded it yesterday and I don't have another version to install as a work around. How do I log in
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Is there a fix for "unexpected error occured" installing expansions on the plus?
I see the error posted on here many times, but no particular fix. I've only managed to get one single expansion installed with dozens of attempts. While it fails during the download occasionally, most of the time download reaches 100%, then it tries to install for 5 mins, then the error message comes up Yes, I've tried…
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Kontakt 8 Player missing in NA
Hi, after updating to Kontakt 8 and downloading Komplete Start all new content appears in NA. Only the Kontakt 8 Player is missing, just the Kontakt 6 Player, which i already use is there to find. Anybody knows a solution for this. A ticket is opened. Thank you
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technical problems
Hello Native Instruments, I recently bought the Traktor Pro 4 update with serial TP4ED-XXXX-XXXX-XXXX-XXXX, but I don’t own Traktor Pro 3 under my Native ID account. The mistake happened because I used to work with Traktor Pro 3 from another teacher’s license, and I thought the update would still work. Could I please get a…
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Native Access fails to install Komplete Kontrol (Installation Failed)
Hi everyone, I’ve been battling this issue for days and tried every known fix — hoping someone here has insight. Native Access keeps failing to install Komplete Kontrol with the usual error: “Installation Failed. You may need to grant full disk access to Native Access and the Daemon…” System Details: Mac mini (Apple…
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Access2 update 3.18 released 1may25, anyone having issues with this new update.?
Access2 update 3.18 released 1may25, anyone having issues with this update.? I installed Access 3.17 30apr and that works on macOS 15.4, on opening app a dialog states an update will perform on exit or restart, however update 3.18 doesn't work, it just hangs with a pink screen. Resolution - trash updated app and reinstall…
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native instruments komplete kontrol a61
Hello, I need help with my Native Instruments Komplete Kontrol A61. The keyboard lights up when connected via USB, but it is not recognized by macOS Sequoia (version 15.4.1) or my DAW (tested in Studio One, Reaper, and Cubase). It does not appear as a MIDI device in the Audio MIDI Setup utility either. Here’s what I’ve…
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Native Access 2 not recognizing Serial Number
I have Kontakt 5 that I purchased as an original owner. Upon upgrading my PC to Windows 11 I cannot register it using Native Access 2. I see the SN in my account online. I don't understand why I cannot install it.
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Fast way to relocate 400+ libraries in one click without doing it one by one?
Hi there, I am relocating 400+ libraries already inside my HD in my new computer (migrate from old computer). Is there a fast way to relocate them in one click without doing it one by one? 😪😥 I would prefer to avoid third party apps, I want to use an official way… I am on a new Mac Studio with macOS Sequoia using Kontakt 8…
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Installation that never stops.
Hello, I have a problem with native access, especially during installation. Once downloaded, the installation phase never ends. And I still waited 3 days before intervening. I currently have a very short path (/c). I can't uninstall kinectic metal because it's not uninstalled. And there's no corresponding file in my…
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'library not found' - constant game of cat and mouse
hi all. for no reason kontakt will display certain libraries as 'not found' even though they are definitely installed within NA. i keep having to go through the process of reinstalling libraries all the time. any ideas why this might keep happening to me?
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Serious Issue with S49 Mk3 transfer to new owner and no NI Support
I sold a S49 Mk3 Keyboard and transferred all the licenses that were available for me to transfer. According to the new owner and NI the S49 mk3 is registered as a Mk2 and say that I have to release the license to new owner so they can access the Hardware Connection Service. I have no licenses to transfer. Also not sure…
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Cannot Log in to Native Access
This is frustrating. I have followed the log in instructions several times . . . deleting Native Access . . . reloading . . . making sure privacy settings allow access . . . but can't log in. So I have Kontakt 8 ready to download and some Spitfire instruments . . . no access. HELP!