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Can't locate library because it isn't even installed
I recently purchased a Kontakt library called Fred Poirier - Afterglow. I added the serial via Native Access and downloaded the library. I'm not sure if it installed or if there was an error as I left my computer for a bit, but now it is stuck on "Locate". the problem is, I've looked for its location and can't find it…
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Guitar Rig 7 Player not installable?
I've installed Native Access, and tried to install Guitar Rig 7 Player. However, the install kept failing until I uninstalled/reinstalled Native Access. Now when I try to install GR7 it says install successful, but it doesn't show up in my installed products and only gives me the option to install again. Anyone know how to…
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Native Access 2 ver3.16 - blank login screen
This has been going on for quite a while now, but whenever I try to launch Native Access it pops a blank login screen preventing me from getting any further in the app. I've tried uninstalling and reinstalling Native Access/NTK Daemon, I've cleared the cache, swept and deleted every file and folder related to Native Access…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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Full download and update support for third party coming to Native Access 2?
What is the current stance on third party partners allowing downloading products via Native Access? I can download all Output Sounds Kontakt instruments but not all my Heavyocity Kontakt instruments (Ensemble drums not included) and not my Output Kontakt expansions. The UX is inconsistent. I want to simplify the number of…
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Unable to Install Aurora, Plasma, and Cascadia in Native Access (Location Preferences Error)
Hello, I am having issues installing Aurora, Plasma, and Cascadia through Native Access. Every time I try, I get the error: "Installation failed: Review your location preferences." What I’ve tried so far: ✔ I set all installation locations to their default paths: Download Location: C:\Users\Public\Downloads Application…
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Any plans to support proper uninstall with Native Access
The current manual delete to uninstall products is terrible UX on Native Access. Any plans to release proper automated uninstall with Native Access supported products? What is the current status? Would also like to see a "move library" feature to move and reindex sample libraries to other drives (important when users buy…
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I've lost the .nicnt file for Electri6ity
Sine time ago I relocated Electri6ity from C: to an external SSD. The other day, the SSD broke down and the data-recovery company said that it could hardly be restored. Now my Native Access 2 is telling me to relocate Electri6ity, but I can't because the .nicnt file can't be taken out anymore. I guess reinstallation will…
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Native Access "Download failed"
Hi all, If anybody has a solution to this it would be greatly appreciated. I'm not having much luck getting through to the NI tech support. I recently updated to Sonoma . I have the latest version of NI access with NTK daemon and NI Access enabled in Disk Access. I've tried deleting and re-installing as well as restoring…
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Analog Dreams and Ethereal Earth versioning shambles
Hey all, I just moved to a new computer and on installing Native Access it's telling me it can't install Analog Dreams or Ethereal Earth due to me not having the right version of Kontakt installed. Now, this message is clearly wrong as I have the full version of Kontakt 6 plus the latest versions of Kontakt 7 Player and…
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Where do I find the “Don't remember your password?" link on the login page?
Did not work with NI for more than a year, and I have to get a new password for Native Access. I work with logic and not sure if I need Native Access 2.
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Over Half My NI Library Needs Repair
Updated Native Access and now, 3/4ths of my Complete 14 CE Library is bricked and needs repair… I haven't moved any files. Nothing has changed. I just wanted to make some music, now I have to spend the morning/afternoon fixing something that wasn't broken. In addition, some of my items (almost ALL of my Machine Expansions…
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Maschine Plus Hardware Upgrade
Hi. I love using my plus, and made the choice to buy native instead of akai. I think I made the right choice and I hope a lot of people will agree with me. 1 thing I'm asking is that you make an upgrade motherboard for my plus. I'm not asking for something up to date, asking for a motherboard with an old i5/i7 6th gen…
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Why i can neither open Maschine 2.0 nor install NAtive Acces nor the NKT Daemon?
Hey Folks, i had troubles with my Maschine 2.0 Software. After years of using it, the Software suddenly tells me to activate or to purchase a license. The Thing is that i bought the Maschine Jam years ago. That also included the license Code. So uninstalled Nativew Acces, installed it again and tried to start it. What now…
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RX 11 Elements installation errors using Native Access (Mac Sonoma, then Sequoia)
Hi all, I'm having multiple problems trying to get RX 11 Elements installed on MacOS Sonoma, then on Sequoia. I'm really hoping someone could help so I can actually start to use this. Been trying to troubleshoot since Jan 25. Here are the problems I think I fixed, all from knowledgebase or community forum suggestions:…