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Installed Libraries on new PC and everything installed except for previews - any help?
New install on windows machine. Sound libraries are installed on external drive. All the things in my library that I installed from Native Access installed just fine including 3rd party instruments. The only thing that doesn't install is previews. The app says 'Installing' but nothing happens. It says the directory path…
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I'M LOCKED OUT
I got a new computer yesterday. I downloaded NI-access, got all my plug-ins and i was happy. I quit NI-access, was gonna open it and now im locked out. I cant login, i cant reach support, i've deleted everything and re-downloaded so it means i can no longer access my plug-ins either. My main account is old so i dont have…
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Traktor Software not showing in the NI app
Hello, i've download NI app to download Traktor dj 2 but it's not showing up in the product list Help plz
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Two updates keep failing to download
The updates for Retro Machines and Drum Lab fail every single time.. I have no issues with anything else. Everything else updates and downloads fine from Native Access. I'm on Mac OS 14.7.3 and have installed the Silicon version of Native Access. Also I don't use iCloud's Private Relay. It is always off. I also gave Full…
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HAVING ISUES WITH NATIVE ACCESS CANT INSTALL
I TRIED TO UNINSTALL THE OLD NTKDAEMON AND I CANT IVE TIED EVERYTHING
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How do i install NTKDaemon?
I'm a first time customer, and i have issues with downloading NTKDaemon for Native Access. It starts downloading for a little bit, but then it shows the error message "NTKDaemon Setup has failed: "FALSE". Please check your settings and try again." I looked on these forums, and someone had the same issue, but the…
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Komplete Kontrol S88 stuck on "Welcome!" screen after factory reset
Hello. I had some problems with my Komplete Kontrol S88 Mk3, so I resetted it back to factory settings and reinstalled Native Access app (uninstalled EVERYTHING associated with it on my PC and installed again). The problem is, when I now start the keyboard, it's stuck on the "Welcome! Add your serial in Native Access."…
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Rosetta needed for NTKDaemon?
Really, Apple Silicon has been out for years —- I don't want to have Rosetta continuously running on my M4 just for this! I saw posts from as recently as August with people complaining about this. Is there really no way to install (actually just reinstall having migrated from an Intel Mac) my NI plugins with having to be…
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My products stuck on "installing"
I posted this as a discussion but I want to post it as a question. I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the…
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Native Access 2 suddenly fails to download items, and the downloads can't be cancelled.
Owing to a motherboard failure, I've rebuilt my studio PC (Win 11 Pro 24H2). I'm gradually reinstating everything and taking the opportunity to rationalise my installations so that all music applications and VSTs are on the D M.2 drive (1Tb) and all libraries are on a new, empty 4Tb SSD. I don't want anything to do with…
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Native Access Constantly Crashing and Failing & NO SUPPORT AT ALL
First of all, I just want to know if there is any living person in this company that can provide some sort of help? Recently, the Native Access on my end keeps crashing and mal-functioning for multiple times. Today, the NA app first dismount all of my instruments all of a sudden out of no reason during my production…
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Native Access No Longer Recognizes Path To My NA Library.
I have been using my NA library for several months without any difficulty until last week when the NA app began to list only a few of the many licensed NA products that the app used to recognize. The location of the library has not changed since I originally installed the library files. My equipment and licensed software:…
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Why can't I download Kontakt or any other vst from Native Access?
Hi everyone, I have a serious issue with Native Access. I can't download any vst or Kontakt to run those vst's. It only shows me Download failed and the file I'm trying to download is paused. I have already tried to change the download location and delete the existing iso files within that location. I have also downloaded…
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Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
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Mikro MK3 won't install in my new computer.
I looked around and did not find my exact issue or anything that worked for me. I apologize if I have placed this in the wrong area. I tried the auto-chat and could not get an email to Native Instruments support. The AI asked me some tech questions and may have sent that in. I don't know, it never acknowledged that it did.…