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NA 3.22.0 wants to update
Hi team, After installing the last update of Native Access, even if it is the last evrsion it keeps telling me its trying to update without success. I know why it fails, because it is already the last version installed but just wanted to let you know in case it is a bug to know about. Also even with all full disk access…
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What is Bonjour used for by Native Access?
I noticed that Bonjour was installed automatically when I installed Native Access 2 (on a newly setup Windows 11 install). Bonjour seems to be blocked from running on current versions of Windows (frequent pop ups saying "This module is blocked from loading into the Local Security Authority" pointing at the file…
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Suddenly my NI Komplete and Kontrol etc do not load update etc.
Last month my NI Komplete Kontrol does not load all content I know I have. It can no longer find samples or load Many presets are missing, samples and locations are findable and I have content in the normal places such as NI applications. Documents NI, and the NI Komplete on an a journaled usb-c drive. Native Access…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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Previews won't install and the support chatbot is very clearly broken and of no help.
Everything is working perfectly for me accept for Previews. It shows up as an "Install" option in Native Access but every time I try, it downloads the whole thing, goes through the install process and at the end says it couldn't install. It suggests some trouble shooting steps and I have completed them, but all the…
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Can not install Monark and other NI products
Hello all, I am trying to install my products on a MacBook Pro m1 running macOS 26. Most products install without fault. The following products fail to install and return the error that I should grant full disk access. I have done this but the error still persists. What can I do to install my products? I have tried…
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How to Resolve Missing Maschine 2 Software in Native Access for Maschine MK3
Hello, I recently purchased a Maschine MK3 and successfully registered the serial number through Native Access. It confirms that the product is registered and shows the message: "You have successfully registered Maschine MK3. If you are unable to install the product, you might need to locate the installer of the product…
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Using Kontakt 8 with 6 instruments
Hello if i use the kontakt 8 player to get the Electric Neon instrument will it cause problems with legacy kontakt 6 PLAY instruments like Analog Dreams, Cloud Supply, Hybrid Keys? The reason I ask is that the last time Native Access updated it broke these instruments - i am afraid to update Native Access to get Kontakt…
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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I cant download and Install Traktor Pro 4 via Native Access 2
Hi guys, Ive recently purchased traktor pro 4 but for some reason when trying to download the product from my online account and load via native access my product is not showing in my native access account. For some strange reason also, when i tried to install the new product it now seems to have removed my previous…
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Password working on NI website but not on Native Acess !
Password working on NI website but not on Native Acess ! please help, i have triple checked everything
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Request: Filter expansions by type (like Maschine)
Under the "Expansions" tab, there should be a distinction between Kontakt, Maschine, and other instruments. For Maschine expansions, in the details, under "Requirements" it lists Kontakt, which makes no sense. Could we please get more useful categories to filter by?
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A number of new "updates" don't include any release notes...what's up?
So I updated Native Access today, and to my shock and awe, I see that I have 42 products that need to be updated. A large number of these products (it looks like it might be "some but not all" of the older products) do not include any "release notes". It just shows a dialog box saying "No release notes available for this…
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FIXED: Installation failed for any Reaktor instrument on MacOS 26
I'm using macOS 26.1 and I can't install any Reaktor instruments in Native Access. I have granted Native Access, NTKDaemon, and Reaktor full disk access permissions and used the default installation path, but the installation still fails. Manual installation of the download package still fails.
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unable to log into Native access
I go to the page as directed and I see the x to press for the solution, and pressing it does nothing,{box doesn't open} I go to the password wizard page and there's nothing there. I try to submit a ticket and end up on the help page. no problem logging in online though, no press for chat button. nowhere to turn. I guess…