I have bought Maschine 3 bundle. I have even reset my whole computer, but when I install it, it goes to demo mode
Did you buy the full bundle or an upgrade ? if you bought an upgrade then do you have the qualifying base product ? and are you sure that you are logged into the same account using latest version of Native Access for your OS ?
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I purchased the full bundle on sale now. I also purchased the update a month ago, thinking it was the full version. So I have both. I have the latest Native Access and I am using the right account
I have also tried every troubleshooting solution that NI gives for this problem, which I’m assuming is a common one, based off it being first hand topic on help pagr
I purchased the full bundle on sale now. I also purchased the update a month ago, thinking it was the full version. So I have both.
Ask NI Support for a refund on the Update !
I have also tried every troubleshooting solution that NI gives for this problem
The troubleshooting advice is : :My Products Are Showing As DEMO in Native Access, especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and product XML) then restart computer and log in again to see if that helps.
I purchased the full bundle on sale now. I also purchased the update a month ago
@Jeremy_NI , Giving more thought to the topic then I suspect that the bought Update that does not fit the account (and hopefully the OP can still get a refund for ?) might still be blocking for the full version license can be recognized by activation server. (?)
@gcda3rd My colleagues will get back to you as soon as possible. You only received automatic messages so far. No need to create other tickets for the same issue. I've escalated your request 4901617, one of my colleagues will get back to you soon.
