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unable to log in.
Q: Translation inserted by Moderator (translation by DeepL) I cannot log in. and gives a link to the site, but the password and login are the same. from the site I can log in, but not in the programme, reinstalled many times, nothing helps, and changed the password, someone tell me what to do? reinstalled many times,…
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Unable to Log in
hello, wondering if anyone can help! i bought GGD to use with kontakt however when downloading native access i press login and put my details in and it says checking authentication then sends me back to the login page. i have tried re-downloading and i have enabled full disk access and i am unsure on what to do. thank you
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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Why do updates include sample libraries? Those are already installed, why not just update the apps?
When installing updates for some apps through Native Access users are forced to re-download dozens of GB of sample files already installed to the same locations the updates are being applied. Why not just update necessary pertinent data? It's 2025... Kontakt Library 2 and Sessions Strings Pro are over 38 GB each. All of…
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How do I remove the products that were part of the subscription?
I canceled my 360 subscription, and it's a bit annoying to still see those products in Native Access. Does anyone know how to remove them?
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.
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Why is my order "Under Review"? AGAIN
This repeat is just ridiculous. Some people have been waiting for months after purchase. This practice of not delivering products even after recieving payments is just straight up scam. I will be filing a law suit in 2 days if you guys do not deliver my products cause this is just becoming a joke.
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Where is my Maschine 3 update?
I recently bought the Maschine 3 update because I wanted to upgrade my Maschine 2. I cannot find it in my Native Access App, even after I entered the serial number. What is going on?? Anybody else with this issue, if so how did you resolve it???
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Electric storm deluxe
Hi, i purchased Electric storm deluxe because I like to work with rock/metal guitars with my productions, so after installing everything, can anybody tell me where the program is on my laptop? I can use it within Kontact 8, but I know it also has a VST plugin so I can use it with my DAW, So does anybody have any idea where…
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SUSTAIN Pedal not working in Kontrol S 49 MK3
Hi there, just when I bought the Komplete Kontrol S49 MK3, I could make my M-Audio Expression pedal to work. I remember that I had to change something to make it run - it didn't work as it says "works by default". Nevertheless, it worked but having not used it for a longer time and after a few updates, I can't get it…
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Can't install nor add product.
I have purchased LOST PIANO by Westwood Instruments a few years ago. I had it uninstalled because I wanted more memory space. Now today I want to re-install it. It doesn't give me the option to install it, but rather "add product" instead. It can't add the product it seems. The message I get is "the path is invalid". But…
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Reaktor 6 Demo Mode
[Repost because my post was deleted. People replied to it but I can't see it now] Hi everyone, I purchased the full version of Reaktor 6 from the Native Instruments website (not an upgrade or crossgrade). It shows correctly in my NI account and in Native Access as “Reaktor 6,” not Player. However, it only opens in Demo…
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Where are Georges Duke soul treasures and Premium tube series ?
Hello, I've a doubt about the Komplete 15 ultimate bundle, is somebody of N.I or forum can confirm that "Added Premium Tube Series" (Passive EQ, Enhanced EQ, Vari Comp) and "George Duke Soul Treasures" are ever in Komplete 15 Ultimate or not ? Are they missed definitely. Because I can't see these products in my native…
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Kontakt 8 is not in Kcomplete 15 standard
Hi, I upgraded from Komplete 15 Select version to Standard version, but i find there is not Kontakt 8 in my library, it only has Kontakt player 8. Kontakt 8 is not inclued in the upgraded versioin? Thank you !
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Can't Solve Native Access "Download Failed" Issue. Upgraded to Komplete 15 and Kontakt 8
-Issue- I keep on getting the "Download Failed" in Native Access when trying to download Kontakt 8, Komplete 15 and the vsts. Note- it should be noted that my laptop got wiped about a month ago, which must have affected Native Access as it was stored locally on my laptop. Prior to it getting wiped and still to this day, I…