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Asking to Install Already Downloaded Plugins
I'm currently on a Macbook Air, and I have installed many of the plugins from Native Access. However, after downloading Shreddage Stratus & Precision, NA says that my plugins aren't downloaded and that I have to install them. However, I can clearly still see the plugins in my folders, along with their files, so I'm not…
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Native Access Won't Install (can't locate mia.lib file)
Looks like when I attempt to install Native Access 2, it will not install and tells me that it can't uninstall my older version as well. I get an error that stats can't locate mia.lib file. Has anyone seen this on Windows 11?
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Native Access 2 cannot be installed
Opened a project in Reaper, Kontakt required an activation, OK, let's download NA2, run it .... and here we go: Now, why the hell did you DELETE the original version of Native Access WITHOUT asking me? Now, I have neither NA1 nor NA2. Do you care to test your software at all? This is below any standard, even kids in school…
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Please Help, Native Access suddenly doesn't see my Kontakt, doesn't let me relocate or install it
Hi, I'm in the middle of an emergency and any help would be appreciated as the customer service replies after one day if you're lucky. I opened my Logic project, as every morning as I'm in the middle of a production, and I need to deliver 45 minutes of music. For unknown reasons (as I worked until yesterday night and I had…
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Unable to install on M3 mac, when is a native access that works going to be released?
I just tried unsuccessfully for an hour to install ANYTHING via Native Access on my new imac m3. I tried all the Full Disk Access hints, the uninstall stuff and the re-install, It does not work. I use KONTAKT all the time and need it for client work and teaching. This Native access has painted NI and me into a corner,…
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Getting Loading Products just spinning in Native Access and have tried everything
Any advice? I've gone through all the troubleshooting. Installed and reinstalled. Cant figure it out.
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How to fix "Installation failed: invalid location" / "Review your location ..." error messages
Hi. I'm running the most current version of native access. I've had this bug for quite some time now, and I've already deleted all the files associated with kontakt 7 and uninstalled and installed old and new versions of native access, and restarted my computer a bunch. And now even after doing all that, when a product…
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GR 7 Pro has disappeared from latest Native Access
The other day, I attempted to launch GR 7 Pro and was hit with a "Subscription Canceled" message. I went to NA to see why I was getting that knowing that I own GR 7. In NA, it showed GR 7 LE, so I tried to uninstall it to get a fresh copy. I went through all the steps to remove the files and re-added my serial number, and…
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Mac : Library folder weird places
Suddenly when downloading complete 14 to a new Mac, this appears on my sample drive, and not in the folder meant for Native Instruments, and what is this filter? Best regards JJ
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Access is stuck when updating the latest products
Hi Have been using NI Komplete for ages, updating the various products via Access without a problem, but in the last couple of days I get very weird behaviour from Access - I got notifued on 2 products that needs to be updated. I try to update them, but the process simply gets stuck. The progress bar says "Less than a…
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Native Access asking me to "Install" already installed libraries!?
Hey, does anyone know why Native Access has "install" next to an enormous number of my already installed libraries? Everything was working fine yesterday. This morning I tried to open an older cubase session from earlier last year but I'm not sure why that would be the issue. Upon opening that session I did get the…
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Native Access & Kontakt, products show as not registered
im currently having issues with native access and kontakt. Everything was workin find until I woke up today to make some music. It kept saying that I needed to activate my kontakt, which I did. Then it wouldn't let me install any of my product, so in order to fix it i tried to delete the player and reinstall. The problem…
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Native Access VST3 plugins show up in Ableton but don't work.
If I press delete to remove the plugin from the audio effects track, and try to put it on there again, I see this. And Ableton crashes. This happens with Reaktor 6, Supercharger, Replika, Phasis, and Solid Bus Comp. I have not tried any other plugins. All of them are in the same system folder as my other VST3 (C:\Program…
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Native Access Q1 Update
Hi everyone, Welcome to another quarterly update! Before we jump into things, I want to deeply apologize for the service instabilities on January 22, thank you for your patience, and remind you that our services are back up at usual capacity. I’ll follow up with more information after our postmortem to share what happened…
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Folks saying they cannot download... should upgrade to Native Access 2 (black)
There are closed answers saying to contact support... that is not likely necessary. If you are using Native Access 1 (white version), you should update manually to version 2 (black version). I was not getting prompted to update, but once I did, some licenses magically showed up, including Schema Light.