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NI 360 Subscription
I am trying to sign up for NI 360 Pro trial. (none of the trials are working though). I have tried every single browser (Safari, Firefox, Brave, Opera, Chrome, Duck) and every single fix or workaround. I have tried incognito, clearing cache, security and privacy settings/popup settings, mobile/desktop, Native Access…
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License missing from native access. Attempted troubleshooting and contacting support.
So, a week ago i spilled water on my mac book, my debut single was ready to release and i was devastated. Bought a new mac book and transferred the files over to find native access missing all of my instruments. Contacted native support to be met with AI responses linking me to guides ive already attempted to follow.…
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How to roll back to Maschine 3.4.2?
Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.
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Help, bought 2nd hand Maschine Mikro from Vinted
Hi all, I bought a 2nd hand Maschine Mikro from Vinted, and had no idea the trouble I was about to walk into… I asked the guy I bought it from to transfer over the serial number so I could use it, but he no idea what I was on about and said he bouvht it but hadn't got around to using it. I read on a forum that if I send…
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Escalation Required: Purchased Traktor Pro 3 License Missing From Account Despite Valid Invoice
Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…
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Maschine 3 without hardware serial
Hi, I have a Maschine Mikro, with no way of getting the serial. Can I buy Maschine 3 software and use it without needing to register my hardware? I bought Maschine 3 (update from maschine 2) which I was told would work, it didn't, I assume that's because I never had a license for Maschine 2. If I bought 'Maschine 3…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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Not installed items unavailable to install
After an update Native Access required me to repair almost all of my installed products. It wouldn't do a repair all so I had to repair over 300 one by one. However it would not repair my NBPL or a couple of Reaktor items. One was Spark and the other I now can’t recall. I deleted them from the library expecting them to…
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Can we (Mk1 owners) block KK v3 software updates in Native Access?
Is there any way to block v3 of Komplete Kontrol showing in Native Access? I have a Mk1 keyboard and have to judiciously avoid the "Update All" button every time I use NA.
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iZotope Purchase History and Loyalty Offer Migration
Hi, Should my purchase history and loyalty offers have been migrated to Native Access? At the moment, I'm still having to login and purchase new products on the iZotope site / Product Portal using my original iZotope login credentials to gain any loyalty offers. When I log in using Native Access credentials, my Purchase…
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Cannot Get Traktor S2 to Work With Any Software
Hi, I cannot get my Traktor S2 mk1 to connect to either Traktor software or Virtual DJ pro. I've downloaded all the latest drivers, updates, firmware and nothing. The software recognises the hardware on both softwares but nothing will active when using controls on hardware. Any Ideas? I'm pulling my hair out. Thanks, Rich
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Why does my Komplete Select 15 Band not Show up and comes up as Demo
I am only able to see my displayed products when I downgrade my Native Access to previous versions of Native Access 2. Unable to detect my products in the lastest software, even when deleting and installing latest version of NA I was not able to see my products from Komplete 15 Select Band. I had to download any of my…
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Driver out of date (not out of date)
I was using my new Marantz Amp thru my laptop. everything is up to date. It was working no worries - now this!! . .
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How to apply the 5 for $55 discount?
I added the products to the cart, went to check out and the full price remains and today is APRIL 30TH the sale ends MAY 17
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Subject: Native Access 3.21.1.651 crashes on Windows 11 25H2 (Build 26200) - Exception Code c0000409
Native Access fails to install on Windows 11 25H2 with a fatal crash immediately after launch. The application displays the error message: "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I tried to install with admin privileges. But I don't this that this is a…