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Native Access VST3 plugins show up in Ableton but don't work.
If I press delete to remove the plugin from the audio effects track, and try to put it on there again, I see this. And Ableton crashes. This happens with Reaktor 6, Supercharger, Replika, Phasis, and Solid Bus Comp. I have not tried any other plugins. All of them are in the same system folder as my other VST3 (C:\Program…
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How to fix "Installation failed: invalid location" / "Review your location ..." error messages
Hi. I'm running the most current version of native access. I've had this bug for quite some time now, and I've already deleted all the files associated with kontakt 7 and uninstalled and installed old and new versions of native access, and restarted my computer a bunch. And now even after doing all that, when a product…
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How can I solve "Status: Cancelled" in Native Access with products I've bought individually?
In June 2023, I subscribed to Komplete NOW. A month later, I cancelled it, and I bought Komplete 14 Standard as well as a bunch of individual products (like "Duets" and "Alicia's Keys"). Everything was working fine. Two days ago (about 8 months after Komplete NOW's cancellation and the purchase of those individual…
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Native Access Q1 Update
Hi everyone, Welcome to another quarterly update! Before we jump into things, I want to deeply apologize for the service instabilities on January 22, thank you for your patience, and remind you that our services are back up at usual capacity. I’ll follow up with more information after our postmortem to share what happened…
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Folks saying they cannot download... should upgrade to Native Access 2 (black)
There are closed answers saying to contact support... that is not likely necessary. If you are using Native Access 1 (white version), you should update manually to version 2 (black version). I was not getting prompted to update, but once I did, some licenses magically showed up, including Schema Light.
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Why my Native Access 3.9.0 not starting on Mac Os Intel 11.7
Hello, as written in the question, today I updated my Native Access and it's not starting. I just get a mac os crash report with some errors on Electron framework. Do you have any suggestion? OS: Mac Os 11.7.10 CPU: Intel I7 2.6 Ghz
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GR 7 Pro has disappeared from latest Native Access
The other day, I attempted to launch GR 7 Pro and was hit with a "Subscription Canceled" message. I went to NA to see why I was getting that knowing that I own GR 7. In NA, it showed GR 7 LE, so I tried to uninstall it to get a fresh copy. I went through all the steps to remove the files and re-added my serial number, and…
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Access is stuck when updating the latest products
Hi Have been using NI Komplete for ages, updating the various products via Access without a problem, but in the last couple of days I get very weird behaviour from Access - I got notifued on 2 products that needs to be updated. I try to update them, but the process simply gets stuck. The progress bar says "Less than a…
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Native Access 2 - Latest Version?
My current version is 3.8.1 (862876e / 1.15.2.0). There is no mention of whether it is Native Access 2 or not. Does anybody know if this is the latest version and if it is Native Access 2, please? Would appreciate if someone could give me a yes or no answer. Thanks everybody!
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Please Grant Permission to Native Access to Install Dependencies.
I launched NA and got this: Please Grant Permission to Native Access to Install Dependencies. Please Restart Native Access and Try Again Absolutely nothing has changed in my system since I last launched NA. This is for NA2
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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Problem with native access icon
Hi good afternoon to all the community, the icon of native access don't appears in the upper bar and shows me a new product without description, when i'd installed an old version 3.0 with the old logo it's appears in the upper bar normally but when i got actualized to the new version the logo disappears again everyone with…
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why didn't native access show the items I purchased?
why didn't native access show the items I purchased?
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Native Access install-"please grant permission to Native Access to install dependencies"
I was going to install Native Access on my computer, but I keep getting the message "please grant permission to Native Access to install dependencies". I'm on a Windows computer and the thing says 'Release:3.4.0'. I just started music producing as a hobby a month ago, so I don't even get what that means. Also, the reason I…
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Can't activate Kontakt 7 / Native Access is messed up
I just opened a project in Logic today and realized that Kontakt 7 was running in Demo mode. I clicked on "Activate", Native Access opened, but nothing happened - still Demo mode. So I closed and re-opened Native Access to check if there was a Kontakt 7 update or something else. Nothing. So I re-downloaded Kontakt 7,…