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Installation that never stops.
Hello, I have a problem with native access, especially during installation. Once downloaded, the installation phase never ends. And I still waited 3 days before intervening. I currently have a very short path (/c). I can't uninstall kinectic metal because it's not uninstalled. And there's no corresponding file in my…
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'library not found' - constant game of cat and mouse
hi all. for no reason kontakt will display certain libraries as 'not found' even though they are definitely installed within NA. i keep having to go through the process of reinstalling libraries all the time. any ideas why this might keep happening to me?
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Serious Issue with S49 Mk3 transfer to new owner and no NI Support
I sold a S49 Mk3 Keyboard and transferred all the licenses that were available for me to transfer. According to the new owner and NI the S49 mk3 is registered as a Mk2 and say that I have to release the license to new owner so they can access the Hardware Connection Service. I have no licenses to transfer. Also not sure…
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Cannot Log in to Native Access
This is frustrating. I have followed the log in instructions several times . . . deleting Native Access . . . reloading . . . making sure privacy settings allow access . . . but can't log in. So I have Kontakt 8 ready to download and some Spitfire instruments . . . no access. HELP!
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Moving the libraries to a new PC
What do I have to do if I want to transfer my libraries to a new PC?
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Download Failed error; Can't 'relocate' libraries - what worked for me
Hi. If you are experiencing a download failed error in MacOS Sequoia and/or can't successfully 'relocate' libraries copied from an old systems, this worked for me. It has taken me 10 days to resolve so I'm sharing in case this helps others. My context was trying to set up a new Mac, having copied across Applications using…
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No master Output
with proper audio setup on selection [Tracktor S4] output routing has no options for master output or monitor out [indicates not connected] . if i select my laptop sound card on audio setup it will work through my laptop. still no master out. no signal on main out indicator panel. Tried every possible thing at this point.…
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Slower by e-instruments, thumbnail missing in Maschine
Does anybody use this product? I installed it from Native Access, it shows up in Maschine 3.0 browser, but without right icon. Followed this article, doesn't help. If anyone have those icons for NI Resources folder, please send it to me.
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Repair (Relocate) All in Native Access
Hi, I have my Kontakt Libraries and Expansion Packs installed on an external SSD permanently attached to my Macbook Pro. Unfortunately it happens, that the external SSD is not recognized immediately when the Macbook get's back from sleep mode, which then breaks all my Kontakt Libraries and other content on my SSD. The path…
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Im having trouble installing the Maschine 3 Update!!!
Peace everyone. I'm having trouble installing the Maschine 3 Update after making the purchase and adding the serial number to my Native Access account. Its still not showing up at all. Even after refreshing my page, and logging out and back in to my account. I also have the latest version of the Native Access app running…
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Why cant I run Native-Access 2
Can't run the download from Native :/ Been trying everything now, with all the advices ChatGPT could give me, but it keeps saying this “Windows could not access the specified device, path, or file. You may not have the appropriate permissions…”
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nativ acces freeze on loading product
hi all , i buy an tractor pro , impossible to install cause my native acées 2 freeze on "loading product " i try all is write on native instrument site delete several driver unstall reinstall i write lot of mail at native but no aswer. someone can help me or have an direct contact with an real human native worker :D thank…
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Can't Uninstall 3rd Party Library (Heavyocity)
Hey NI, I needed to uninstall the Heavyocity Foundations libraries so I can reinstall them. They're not loading properly. But, I can't uninstall them. When I try, I get an error that says, "Path not safe to remove" and it won't let me uninstall. I tried looking for the XML files, but I'm not sure where third-party library…
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Ghosts of NI Products Past
With an extended session of rooting through directories looking for remnants, the VST version of Super 8 is no longer on my Updates page asking for a "Repair." Here's where things get weird. Super 8 (VST version) is still showing up in the Library, despite every attempt to clear it out. But do you what else is showing up…
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Ssd trouble
My cousin tried to put komplete 14 on assd drive and mest all my files up. At first i couldn't load NA or machine. Now I can load machine and NA ( after trouble shooting) but now some of my plugins I can hear them but they won't load on my mk3. My ssd drive is full because of duplicates I also can't find my files. What…