-
Native Access will not install Kontakt Player 8.5 which I need to run my new Session Guitarist libra
Hi, Hoping someone has some ideas here. I bought Session Guitarist Ruby which requires Kontakt/Kontakt Player 8.5. I had Kontakt Player 8.1 installed so I opened Native Access to try to update to the latest version (which I am assuming is v8.5 based on the above requirement for Ruby). Lo and behold Native Access is telling…
-
Strange update behaviours?
Hello, i bought a new Macbook Air M4 and it runs on MacOS Tahoe 26.1. I was happy to discover that most NI software installed and ran good on it, including Maschine 3.4.1. But i also encountered some strange, and frankly illogical, experiences regarding supported versions and upgrades: from my library the following…
-
How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
-
Selection multiple drive locations for libraries
Hi- I need to add an additional library location to Native Access due to the amount of assets I have- not all NI content will fit on one drive. It doesn't seem like this is possible (oddly) and puts me in a position of having to toggle the preference settings when running any updates so it matches the location of the…
-
Lores install
Hi, I have seen this problem on here but no real answers. I keep getting installation fail for lores, it says Native access and NTKdeamon need full disc access. But both have been given full disc access, so majorly frustrating. Downloading 70+ gig every time. I am saving to a external harddrive if that makes a difference.…
-
CSS is never installed
Does anyone know why Cinematic Studio Strings never finishes installing? In the native access, it keeps installing, but it doesn't progress.
-
Deleted Kontakt 6 App Keeps Reappearing in Native Access Browser
After completely uninstalling Kontakt 6 as per NI instructions, the application still prevails in the NA browser. Installation path shows a non-existent (unclickable) location. Subsequent uninstallation of NA (again, as per NI instructions) and re-installation did not solve problem either. Anyone here had the same or…
-
Piano Colors and Guitar Rig 7 not installing from Kontakt Komple 15 upgrade
I have been using Kontakt and Native Instrument libraries for several years now. I just upgraded to Konakt Komplete 15 Ultimate. Using the latest version of Native Access, I was able to install the entire package - 272 products - except for Piano Colors, Guitar Rig7 and Amplified Funk. I have attempted to install these…
-
Kontakt 6 Still Showing in Native Access After Uninstall — What Am I Missing?
Currently uninstalling Kontakt 6 from my machine and running into issues fully removing it. I followed the uninstall instructions on the Native Instruments website and removed Kontakt 6 through the Windows “Add & Remove Programs” menu. Even after that, Kontakt 6 still shows up inside Native Access. I also deleted the…
-
Native Access says it's installed updates, but the product remains in the "Update" state
When I run Native Access, it says I have 11 available updates. If I click "Update All" then it says it's updating all the available products, but after the update it still says they have updates available.
-
Subject: Native Access 3.21.1.651 crashes on Windows 11 25H2 (Build 26200) - Exception Code c0000409
Native Access fails to install on Windows 11 25H2 with a fatal crash immediately after launch. The application displays the error message: "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I tried to install with admin privileges. But I don't this that this is a…
-
What are the upgrade requirements for KOMPLETE 15 ULTIMATE Crossgrade?
Good morning, good afternoon, good evening. I purchased K15U from the promotional offer on the official homepage but was unable to register it successfully. I subsequently contacted customer service and obtained a serial number. However, when entering the serial number, I received an error message stating ‘missing the base…
-
Can I give duplicate machine expansions as a gift?
I bought expansions for Maschine a while ago. I recently bought Komplete 15 Collector's Edition, which includes the same expansions. Can I give the expansions I bought individually to a friend?
-
NI on NAS
Of course — that’s an excellent idea. I can prepare a clear, concise, technical email describing exactly what’s going wrong, what we already tried, and why Native Access refuses to accept the NAS location. Below is a ready-to-send email you can copy/paste into your mail client. ✅ Draft Email to Native Instruments Support…
-
Noire VST on different account
Hi, I'm so frustraded as i missed my deadline because support did not reply at all. My card was refused for whatever reason yesterday, so i used my personal money to buy it & I see it's bought from another account i created :( So how can i merge the 2 accounts or how can i get Noire, on this account? This was URGENT, but…