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2FA authentication
Hi there! I'm not entirely sure if I'm asking this at the right place, but I couldn't find a better fit - apologies, if I made a mistake. So my question is if there's a chance introducing two factor authentication of for the NI user account? Personally I would feel safer if this could be implemented and could be enabled.…
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Unable to Reinstall Legacy Instruments – "Locate" Option Only in Native Access
I’m currently experiencing an issue in Native Access where several of my products are listed with a “Locate” option instead of the ability to reinstall them. When I click “Locate,” I am only given the option to point to an existing installation path. However, these instruments are not installed, and the directories they…
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NBPL installation problem
It is a pity that the problem still exists 2 and a half years after this "closed" discussion: https://community.native-instruments.com/discussion/5823/native-access-stuck-on-installing-previews Installing via NA the Previews installation never ends. Confirming the location via NA (an action that can be done via the NA…
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impossible to relocate library location
Kontakt shows this library as not found, it's installed in Native Access but for some reason when I click on Installation Paths it points to a Documentation folder and there is no way I can switch it to the correct folder, which is Instruments. How can I make Native Access see my installed library without having to…
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Native Access not showing any of my products on second computer
I am about to lose my mind. I have an iMac 2.3 GHz Dual Core Intel macOS Ventura 13.7.4 and I am trying to incorporate a second computer laptop MacBook Pro Apple M1 Sonoma 14.7.4 for live shows. I use Ableton Live 11. The thing is that when I log into the native instruments app on my second computer using the same email…
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Where to begin with getting library off of external hard drive
I've been trying to get my Machine MK3 and Komplete Kontrol to move to my desktop and away from my laptop as it seems it will be more productive? I had all of my projects and library on an external hard drive G: to free up my drive C: and me more flexibility. I cannot get Machine to recognize the library and projects on…
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Persistent 'Download Failed' Issue on Native Access v13.8 (M1 Pro, macOS Sonoma 14.5)
Hi everyone, I've been experiencing persistent 'download failed' errors on Native Access v13.8 despite following all the recommendations from the knowledge base and community forums. Here’s what I’ve already tried: Granted full disk access to all NI applications Disabled iCloud recovery Restored default download folders…
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No Instala el Kontakt 8 Player
No se que susede pero no instala el Kontakt 8 Player y solo se queda en "Installing", pero nomas no instala nada.
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How to Resolve Missing Maschine 2 Software in Native Access for Maschine MK3
Hello, I recently purchased a Maschine MK3 and successfully registered the serial number through Native Access. It confirms that the product is registered and shows the message: "You have successfully registered Maschine MK3. If you are unable to install the product, you might need to locate the installer of the product…
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NATIVE ACCESS waiting for connection!
I downloaded Kontakt 8 Player on NATIVE ACCESS, but I’ve been and download it. It just keeps showing “waiting for connection.” My computer is a Mac M1 with no VPN or suspicious software—it’s a fresh, clean OS installation. My macOS version is 15.2, and I’m using a mobile hotspot for my connection. I’m located in the…
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Is there a way to force Native Access to install a product from scratch which previously failed?
I purchased Cinematic Studio Solo Strings and tried to install from Native Access on a new Samsung SSD which was not properly formatted. I since fixed the issue and was able to install Cinematic Studio Strings fine. Somehow Native Access thinks CSSS was partially installed (maybe?) but will not allow either the reinstall…
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How to troubleshoot installation failed?
Is Native Access still not supporting NAS drive? I'm running Native Access version 3.17.0 on MacOS Sequoia 15.3.1 (24D70). I already followed this instructions: https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac
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Native Access Application
Native Access needs alot of work and quite frankly it also needs a full uninstaller and also if you have had a subscription and now do not have one it does not show before installation that it will be a trial or demo version the only time it does show it when it is already installed and you have to install it to see if it…
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Native Access, now with Uninstall!
Hi everyone, Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions! If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products. However, not all…
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No Libraries after Migration, but proper paths in Native Access
I recently used migration assistant to move from an M2 MBPro running OS 13 to an M4PRO MBPro running OS 15. In Native Access, I see a list of all my libraries, with all showing correct product paths. No repair necessary. However, none of my libraries show up at all in Kontakt 6-8. They aren't even listed in the settings…