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Installation failed, review location preferences (Windows 11)
This error occurs while attempting to install the Hardware Connection Service during the initial setup. The first sign of trouble was that several apps don't have labels in Native access… After going through all the release notes I made an educated guess and found it. After the error it says "queued" and throws the error.…
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Install/Repair error status on library files
Native Access is pointing to an external drive that I was using on my initial download of the software library. Unfortunately, that drive has been reformatted. I have since changed drives to internal. The new drive location has been changed in preferences to reflect the new location. I have several "Repair" and "Install"…
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Installation Failed
When i try to download kontakt it downloads,then it just says installation failed,an nothing more. I uninstalled and reinslatted and everything but it still just says installation failed. Please help me
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Guitar Rig 6 corrupt installation
Guitar Rig 6 Pro just crashes on launch from both VST and Standalone version (VST also crashes my DAW) I've tried many times to repair it from NI launcher but it's not helping, the issue stays the same. I've also tried to delete some of the Guitar Rig folder in the Regedit and in Appdata (following the assistant guide from…
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Issue when installing most products (FATAL ERROR: Decompression failed on file [...])
I am getting this issue on most NI products, but I will be using Ashlight as an example here. Some way through the install I run into the issue FATAL ERROR: Decompression failed on file [...] (Error 30 → gzip decompression failed), followed by FAIL to ready entry from archive. I am installing the files into an external SSD…
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Help fixing "Could not initialize Traktor" error messages.
I'm unable to open Traktor Pro 3. Each time I try the following error messages pop up. The first one is "Could not initialize Traktor. Could not create default root directory at "/Users/alanmorton/Documents/Native Instruments/Traktor 3.11.1"! After clicking OK, another error message comes up stating "Could not initialize…
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360 Essentials Reactivate Issues
Everytime I attempt to reactivate my subscription with the Library that says 360 Essentials. I try to purchase or reactivate my subscription the page reads. FetchError: invalid json response body at https://api.native-instruments.com/v1/subscription-pages reason: Unexpected token < in JSON at position 0 I know the money is…
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"Kontakt has encountered a major problem and has been terminated" message.
Kontakt 7 is not working for me after installing some demo libraries from Arturia Minifuse 2. The next day, I get this message and libraries are missing from native instruments. Kontakt states a crashlog file has been created. I've already updated Reaper (DAW) and NI to the newest versions. Today, I'm running into all of…
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HELP ME! installation of an expansion, blocked
HI, I was installing my Maschine expansions but at a certain point the "body mechanik" expansion stopped, native access 2 it won't let me unlock the installation continues to be blocked, I tried to uninstall it from the PC but it continues to be blocked on native access 2 . Please help me how to remove it. Thank you
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Error Loading project
I have been dealing with this problem with other project files for awhile but have ignored them until my recent projects have not been loading with this message. My project was loading just fine until before this and now it doesn't. How can this issue be resolved?
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Kontakt 6&7 Activations suddenly missing?!!?
Hi, Hope someone here can shed some light on a strange problem I've encountered today. I run a slave computer which hosts Kontakt 6 (sometimes K7) in Vienna Ensemble Pro piped into my main machine. I was working away fine earlier today, but when I went to open the same song session this afternoon, I had a window come up to…
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Full disk Access Error on Mac Air M2 2022
Trying to Update my Traktor Pro 3 Via Native Access With no success. Ive given the Full disk access + restart multiple times, Tried uninstalling the apps and the native access app as well. I have deleted folders - started the apps as a admin, nothing works. on my windows desktop it works no problem.
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Guitar Rig 7 Pro update refuses to register (repost with proper tags)
So I bought the Guitar Rig 7 Pro update, which I qualify for since I have Guitar Rig 5 Pro already. And yet it refuses to register the serial code for some reason. Does anyone know what's going on with this? I can't seem to find any way to directly contact support about this, so this forum seems to be all I have for it.
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"An error occurred while processing your serial"
Hello, I am brand new to native instruments, and just keep running into this error message while attempting to register my hardware serial: "An error occurred while processing your serial" It's a new keyboard from Sweetwater, so there really shouldn't be a licensing issue. Any ideas?
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Encountered a problem with loading library.
When I load the library, its GUI looks incomplete, and it displays "DEMO" incorrectly (All relevant documents are complete versions). When I play the virtual keyboard, there is only signal but no sound. I tried to find existing solutions, and someone said it's because the nkr's path is incorrect, and "Batch re-save" should…