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What is wrong?
I am trying to purchase some guitar plugins, but when I want to pay, this message pops up on a blank site. An error has happened during application run. See exception log for details. How can I solve this?
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Upgraded to Traktor Pro 3.11- CRASHED during set
Want to report that I upgraded to Tractor Pro 3.11 this week, and unfortunately this latest version crashed during a live set on my MacBook (2021 M1 Max 14inch-MacOS Ventura 13.6.3.) tonight. I was using internal mode playing through the Traktor Audio 6 interface on a Pioneer XDJ-XZ as the XDJ is not natively compatible…
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Payment status is still under review
Payment status is still under review. It's been 2 days since the money was withdrawn. Please let me know what to do.
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unable to use certain kits on Maschine 2.0? "please active via native access" message
(I'm on the Mikro MK3, MacOS) I've downloaded everything there is to download for free on NI website onto Native Access, and installed all downloads in Native Access. Don't know why, but i cant use most of the kits i have on the Maschine 2.0 software. The only kits im able to use are the "community drive" ones and the…
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It's an error that I haven't been able to solve for a month. Please, please help me.
Windows 10 Amd Ryzen 5500 Geforce RTX3060 NI Audio Controller 1
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Unable to repair "Unknown download error"
Hello everyone. Thank you for being with you. And Happy New Year to all. I created a ticket yesterday for a problem that I've been trying to solve alone for 1 week already and I'm probably going crazy. The ticket service has not found the solution and is no longer responding. I have Native access 3.8. I tried to delete,…
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Guitar Rig 7 : An error occured loading the preset
Hello everyone, I recently purchased Guitar Rig 7, and when I create a preset or modify one and save it, there's no way to reopen it, and I get this error: "An error occurred loading the preset."
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Got an issue while installing Guitar Rig 7 LE
Hello my fellow guitarists! Got myself a Guitar Rig 7 LE from Thomann last year. After installing Native Access I found that apperantly I'm unable to install Rig. When I try to, product gets the status "enqueueing" and never moves further. Also program sends notification, "There's an issue with installer service. To…
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Download failed error - no solution, no support
Attempted downloading Amati Viola, multiple download failures. Deleted the .iso and .iso.aria files as directed (why are these being downloaded on a Mac - they are Windows files??), but they get downloaded again & download fails. NI sends me back to the general support page -- in other words, in an endless circle. NI has…
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Holiday discounts are more expensive than regular prices.
Holiday discounts are more expensive than regular prices. It seems to be a temporary error. How can I solve this? It should say 499$, but it says 999$. There seem to be a lot of errors like this in ni. After entering the holiday voucher, I canceled the payment, but they said I could no longer use it since I had already…
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Kontakt 7 will not install on Fl Studio
I have the exact same problem as this person, https://community.native-instruments.com/discussion/19201/kontakt-7-vst3-error-fl-studio. However while I believe the response to that question is the solution, my native access does not have a VST3 destination in the file management. Ive reinstalled the Native Access…
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Native Access Install Windows 8 NTKDaemon fails error
I'm trying to install Native Access on my Windows 8 PC so I can use the Luke Holland plugin I got. Windows 8 is old and sucks, I'm fully aware. While installing, I make it to the point where it runs another installer for the Native Instruments NTKDaemon. This fails. I have full administrator privileges. I right-clicked…
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Kontakt 7 rendering Problems on MacOS 14.1.1
When starting the application the window starts but stays black. haven't found any fixes on this for MacOS Systems so far. When starting the app in terminal.app it repeats a lot of the message below index value changes between 2,3,4: Failed to create render pipeline state: Attribute 7 refers to a buffer index 2 that is not…
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All my native access downloads are failing..
Idk what to do. I recently purchased Komlete standard and have been slowly downloading products. Randomly, every time I click to download one, it load for like 5 to 10 seconds and then says download failed and pauses the download. If i click to continue it, it says that again. IDK what to do?????!!!!!! HELP ME
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Error message: "Your version of Kontakt is too old..."
I am running Kontakt Player on Win10. When trying to load certain libraries, I get the error message that my version of Kontakt - ver. 7.6.1 - is too old and that I need version 7.7, but Native Access says my Kontakt Player is up to date. What am I missing? Is there something wrong with Native Access?