Error Message
Discussion List
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Library Content not found error after reformatting drive
Hello! I recently reformated my external ssd drive to Mac OS Extended (Case-sensitive, Journaled) and copied all of my libraries over, and they all work fine, except for one (Cinestrings core). I get a message that the library content could not be found and when I relocate it within Kontakt, nothing happens. It shows…
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Content missing (even though I already repaired the library in Native Access)
"One or more Kontakt instances cannot be recalled correctly, perhaps due to missing content. Please open any Kontakt instance in your host, Komplete Kontrol or Maschine to resolve the issue." Here's how it happened: I was opening some old mockups. One of them I opened and that's when the content missing message (I'll call…
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Native Instruments catalog is down - is anyone else experiencing this?
Trying to buy the Scarbee Clavinet/Pianet library but whenever I click 'buy' after a short interval it flashes 'Oops, something went wrong' and turned fully white instantly after. I then checked out the catalog (top left) and to my dismay, it turned white yet again. I've tested this for both the Brave and Microsoft Edge…
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I can't purchase item
hello, All my information is correct. I filled in the required fields, but still the same error message. Same in edge, chrome, brave, mozzila ... thanks
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How To Fix Saving Error in Vst Plugin Raum ? / kann in Raum keine Presets speichern !
Hi , Whenever i try to save a created preset in Raum Plugin ( Vst 2 or 3 ) a Pop up comes up and tells the following : HI , wann immer ich nen Preset im Vst Plugin Raum speichern möchte , kommt immer folgende Fehlermeldung ! : I de-installed the Plugin already a few times and also the additional stuff from raum and…
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Waiting for connection error with Native Access 2.6.0 with MacOS 12.6 Monterey
I just got a new Mac Studio and I can't install my NI applications on it. I'm getting the "waiting for connection" error with Native Access 2.6.0 on M1 Mac Studio running MacOS 12.6 Monterey. I have checked every item on this page:…
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Unplugging m32 without ejecting
Hello guys hope you are doing well. So i just bought a m32 midi controller and i was wondering when i’m finished doing my thing, is it necessary to eject the device safely or can i just unplug it. i know ejecting may sound easy but reason is that when click on eject it says that the hardware is still running and every time…
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Traktor Pro 3 doesnt starts, TK S3 no Driver found?
Hi all My Laptop HDD ist completly broken. I bought a PC Tower now. All good Windows 10 all good native Access downloaded and logged in all good Maschine and all the good stuff working fine.BUT Traktor Pro 3 Software dont Open after Long inst. - crashlogs! & Cant find TK S3 Driver nowhere
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Anybody know what the error 'TouchError' means on Mikro and M32?
I just yesterday bought a maschine mikro mk3 and kontrol M32. Plugged them in to my MBP and an error comes up on the LCD screen on both devices that just says 'TouchError' Anyone know what it means? I've searched everywhere and can't find anyone mentioning it.
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Drumlab and Scarbee not showing instrument picture animations
Yo guys, my drumlab and scarbee mark 1 instruments aren't showing the proper animation like it should. How do I fix this? ALL image files are present at the NI folders at program files/common files and public documents
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how to activate free kontakt factory selection
Hey guys, how do I activate the free kontakt factory selection and get it out of demo mode. It says activated on the NI website when I log in, and I entered the serial on the NI app on WIN10, but in kontakt it says it has not been activated yet and is running in demo mode
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Blank Pages on NI website
Hi there. I am trying to use my NI website to view some products and possibly purchase some of the new stuff but I can only be on the website for a few minutes before everything goes blank and I cannot do anything further. I cannot access anything other than the home page and when I go to other pages, it goes blank and I…
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Kontakt keeps on crashing, even after the troubleshooting steps...
Hello everyone, I just bought Kontakt 6 today, but sadly upon instalating it, it just doesn't want to work. I tried in the DAW (cubase 12) I tried the standalone, I tried with my audio interface, then with my motherboard's soundcard, I reinstalled Kontakt, I checked for driver updates, I followed these steps :…
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Removing a User Library - "Remove" button greyed out
How do I remove a User Library? How do I get these particular User Libraries removed? Is there something special about how I screwed up these Libraries? The "Remove" button is always greyed out. I'm on Maschine+, M1 MacBook, all software current. The User Libraries work correctly. The library shows up correctly when the…
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cannot install Native Access 2 / dependencies
Hi, I cannot install Native Access 2 in my computer. In installing, this message appeared "Please grant permission to Native Access to install fependencies. Please restart Native Access and try again." I saw the article this error message appears in Mac, but my computer's OS is Windows11. Do you know a solution for this…
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