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Error Code: your account is missing the base product for this serial
Need help. I purchased Maschine 2.0 Software from NI a week ago. I received the download link instantaneously however when accessed only the demo version is available of the program. I have been trying to reach out out NI service help desk however I keep getting referred back to my download link. This download link comes…
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Native Access Error Message "Download Failed"
Hi! I received a Native Access Error Message: "Download Failed: Please Check Your Internet Connection" This article didn't help https://support.native-instruments.com/hc/en-us/articles/360000750877 Everything worked fine on this computer with these settings and this internet for over a year. Please, help. What changed? How…
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Error installing Massive X
I recently updated my NI Products and now I can't start Massive X anymore. It seems, that it isn't installed but Native Access shows that it is. I tried to reinstall Massive X without any effect. It's also confusing, that the installed version is 0.0.0 and there is now installed path.
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Native Access 2 (Intel Mac) Application Location setting Error Flag in Preferences
I have just upgraded to Native Access (NA) 2 from v1 on my Mac (running Big Sur 11.6.7) manually. Now there is an error flag in NA 2 next to Application Location setting in the Preferences which is "/Applications/Native Instruments"--this is the same setting as NA 1 which I had no issue before. Hovering to the error flag,…
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PROBLEMS WITH KONTAKT LIBRARIES
Hi y'all i am having 2 problems with my kontakt libraris thru native acces first problem Piano colors stops at 17.66 gig and it says download failed, i also have this problem on my laptop. Both computer and laptop are having enought space for downloading and installation !!! --- second problem My computer works fine, it…
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Komplete Kontrol 3.x Standalone not opening and VST3 throwing an exception in Ableton
Hello, When I try to open the standalone Komplete Kontrol, the application goes through scanning VSTs, and then gets stuck on the splash screen on "Initializing GUI...". Reinstalling both KK and Native Access doesn't work. I've tried removing every VST plugin I have, and it still does this: In addition, when I open the…
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I cant download Kontakt 7
recently kontakt 7 player has been bugging out a lot so i chose to attempt to delete it entirely and it went all wrong. it wasnt able to repair its self and i got it to finally download but now it doesnt finish downloading. it says i need to grant access to native access and daemon but they already have full access to my…
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Am I switching instruments in a wrong way ?
Hi, this will probably be a dumb question but I am kinda lost with navigating between instruments in Kontakt 7. So I recently bought KOMPLETE 14 Standard and I tried using Kontakt 7 to try out plugins. I first open a plugin with the arrow on the top right corner from Kontakt 7 : But then on every plugin page I can only…
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Can’t register M32 serial number
Hi. I just bought an M32 from Sweetwater, and it won’t let me register. I looked on the form, and noticed that several people have had the same issue, but no fixes. It says there was an error processing your serial number. I emailed Support, but no response. does anyone have any fixes?
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Native Access downloading 'Product' failed could not find the downloader
Hi I have Komplete 11. I am using NativeAccess to upload some libraries and install some ones that have been sitting there for some time. I've upgraded NativeAccess to the latest version today to ensure everything is up to date. I'm on Windows 10. I have checked the preferences to ensure the locations are correct and each…
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Batch Resave Error: "Patch is corrupted! Loading will not proceed."
Hello all, I'm getting an error message when batch-resaving my Kontakt 7 instruments (Komplete 14 Ultimate). Full error message (without the --- start and end ---): --- error start --- Kontakt batch resave "Error: parsing input file at line 1: <syntax error>. The patch is corrupted! Loading will not proceed." --- error end…
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I can't install Ozone 11 Equalizer ("path not valid" error)
Hi. can someone please tell me how to instll the new Ozone 11 Equalizer? It appears in the Native Access software but I get the same message which is "path not valid". I have already tried multiple locations, which is all Native Instruments folders, whether it's Documents, Common Files, Program Files, Program Files(x86),…
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Error Condition: Updating from Native Access 3.6.0 to 3.6.1
Here is a new one - got this a half hour ago upon starting up Native Access 3.6.0: This "doubled" set of messages appears immediate after the NA startup "online" check (which is indicated by a "pulsating" circle icon that appears in the upper left of the UI - directly over the word "Access " in the NA logo) Have never seen…
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Can't download Kontakt7 Player
Hi everyone, I am an absolute newbie to this huge NI universe, also i'm german, so please excuse my imperfect english or silly questions.... As written above i can not install the Kontakt7 Player. Everything else that came free with my Audio interface as well as the Komplete Start is running without problems. but if i go…
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Loading Issue after latest Komplete Kontrol Update
Hi, After downloading the latest update last night, whenever I try to load an instrument, I get the error, "plugin not found" The directory where things were installed was missing, so I added it again, rescanned, but no imporvement. I checked Native Access and the paths are correct there. Not sure what's wrong.