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New Maschine Mikro MK3 serial will not register
Bought a new Maschine micro MK3 from Sweetwater. Followed the steps and installed Native Access on my new MacBook Pro M4. Tried to activate my serial at least 20 times, and am 100% confident code is correct, but keep getting an error "An error occurred while processing your serial". Created a help ticket but no-one is…
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Error messages on update installs and deinstalls in NA
Hello dear community, I've written about this subject before and stiil can't find a (or better THE) solution, so help… please! I'm using the latest version of Native Acces on a Windows 10 machine. Every software update I get an error messsage (screenshots in this msg). I then have to uninstall the to be updated software…
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Mac mini question..
have an maschine plus, and now I buy a mac mini and, I installed maschine 2, just to start to using it i download a song from YouTube with TubeRipper web.. I downloaded in a WAV format.. then I connect the hardware, and open it.. when I tried to load the song into the software, it accepted but when I try to edite un the…
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Music files cannot be played after Pro 4 update
I just moved from an intel macbook pro to an M3, AND updated to traktor pro4, from pro 3.11.17 No problems with the transfer and install, and on both pro3 and pro4 versions (I can still open both), all the collection seems to be there (8765 tracks), but when I try to load any track, I get the "file cannot be played, it may…
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Keep getting this problem. Help!!!!
I keep getting this message. I downloaded the NTK daemon. It still won't work. I checked out other posts but the other solution was to downgrade it. I wonder if there is another solution than downgrading it.
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Help, I keep getting the following problem for these two items.
Included this screenshot. I can't tell what's having the problem, because there's no NAME associated to each item. I can't do anything with the update, even though it tells me they are ready to update. Any ideas?
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Keep getting interrupted by error messages... [Pro Tools]
At first I tried to ignore them but it's pretty damn impossible when you keep getting them mid-playback or mid-recording. Sometimes I even get multiple errors in a row when pressing play. For example: Pressing "Space" → Error: "Pro Tools ran out of CPU power. Try de-activating or removing Native plugins. (AAE -9173)" →…
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Installing Kontakt - Installation failed
Hello, about 6 months ago I replaced my Hard Drive with a SSD and that may have caused this problem… but I can no longer install any version of Kontakt. I own version 5 & 7. They will not install anymore. All of my instruments install without issue and the Native Access app is all fine and up to date. (Version 3.16.0)…
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Please Grant Permission to Native Access to Install Dependencies.
I launched NA and got this: Please Grant Permission to Native Access to Install Dependencies. Please Restart Native Access and Try Again Absolutely nothing has changed in my system since I last launched NA. This is for NA2
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Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
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How can I install deleted Reaktor 6 and Monark?
Hello, Five months ago, I uninstalled Reaktor 6 and Monark via Windows settings, and now I'm encountering multiple issues: My Reaktor 6 Player has switched to DEMO mode, even though I originally had the full version. In Native Access 2, both Reaktor Factory Selection R2 (1.01) and Monark (1.3.1) are marked as installed,…
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Maschine Mikro MK2 “Drivers Unavailable” Problem
Hello, I’m experiencing problems with a couple year old Maschine Mikro MK2, in which Windows keeps telling me that the drivers for the machine are unavailable. I downloaded all the drivers from online and Windows is on the newest, updated version. When I try to manually install drivers on Device Manager it says Windows…
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Cloud Supply keeps asking for missing samples.
Hello all, I updated several Kontakt programs because I had noise on some Cloud Supply instruments in the new Studio One 7. Later I find out that doing this causes incompatibility with Kontakt 6 so I reinstalled the legacy versions. Cloud Supply keeps asking for samples when opening projects however. It was working after…
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Can't install Native Access due to unable to uninstall NTKDaemon
I deleted all NI related folders, uninstalled everything in Control Panel, neither worked.
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Import Content Option in Kontakt 8 Gives "Incompatible Files" Error on Almost All Libraries
Almost every library I own that worked perfectly as a tile in the library browser in Kontakt 7 can not be imported into Kontakt 8 without giving me a "Incompatble Files" error on hundreds of files ending in .ncw This is happening to multiple libraries from Zero G, Sonuscore, etc… Batch resave doesn't resolve this either.