How do I fix " Please connect your Kontrol S MK3 and hit rescan " error

Im trying to update the mk3 s88 and i keep getting the same error message. Running on windows 10 home Version 10.0.19045 Build 19045. Fully updated. Any help will be greatly appreciated

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Komplete Kontrol Keyboards

Kontrol MK3

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Abissi

Thank you. I went through the process once again and I managed to update the software. I'm currently enjoying making music with it.

Thank you all

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PK The DJ

Maybe I'm missing something, but if it's telling you to connect your keyboard and click RESCAN, you need to connect your keyboard and click RESCAN.

Are you powering your S88 too?

Abissi

@pk the Dj The keyboard is connected directly to the computerand I am also powering it using a usb c charger.

PK The DJ

a usb c charger

Which one? What's the power rating/wattage?

Abissi

Samsung adapter with a 45W rating.

PK The DJ

Please read the following from Chris_NI last year…

https://community.native-instruments.com/discussion/comment/101630#Comment_101630

Jeremy_NI

@Abissi Did you find a solution? Do you still need help?

Abissi

Thank you. I went through the process once again and I managed to update the software. I'm currently enjoying making music with it.

Thank you all

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