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Native Access can't connect after update.
Native Access has displayed "Cannot connect to Internet." since last update. "Retry" button, reinstalling, and restarting computer do not resolve issue. Screengrab image attached shows message as well as "about" dialog to show version/build. I do not have a VPN. No other applications on computer are having issues…
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instruments quick-load is empty!
Hello all, I am very new to NI. I started with komplete 13 start and have just upgraded to komple 14 standard. I am having trouble in komplete 7. In the photo attached you can see when i click the drop down to show list of sounds it says Instruments quick-load is empty! (top left corner of photo). I moved everything from…
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Why is KK and K7 w/S61MK3 persistently crashing standalone and in three DAWs?
I have an open ticket with logs and while I wait for a response I'm keen to see if anyone has cracked this. I read one post about these crashes in Logic that was marked as answered, but it is not resolved. I'm a first-time user and unfortunately had Sonoma installed when my S61 MK3 arrived. Kontakt 7/Komplete Kontrol…
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Native Access not showing library, Mac , Logic
Hello My native access is saying that my serial number is being added but then not showing up in as an option to download. My second issue is that kontakt seems to be registering on my DAW as downloaded, and then freezing my logic session saying that the library is not downloaded. It also keeps saying that my download path…
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Maschine 2 software dont start anymore and i cant reinstall it
So i bought a second hand maschine mk3 from ebay and everything worked well but then i noticed the maschine 2 software is still a demo after i activated it but the plugin was working normal so i wanted to reinstall the maschine software. After i deleted it native access say i can still open it but when i click on open it…
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Lost access to my old E-Mail Address, created a new account, how to transfer products?
Hi guys, So I’m getting back into music production again after a long time and the e-mail address associated with my Native account is longer available and I have no access to it. I created a new account thinking I’d be able to easily add my serial numbers. Luckily I have all of my serial numbers written down. But when I…
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Microsoft Defender detects Trojan script on update file of Massive X
Hello, today I was updating some software. Also Massive X using Native Access. After the download the Windows Defender stopped the installation and reports: Detected: Trojan:Script/Wacatac.H!ml Massive_X_Installer.zip Warning level: Serious* *Translated I just wanted to ask, does anybody else had this message? Is this a…
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Installation Failed
I recently bought the kontakt 7 bundle for my M2 macbook pro which is running on Ventura 16.0 but i keep stumbling upon the "installation Failed" error when trying to install the stuff inside Native Access. I've already done what the website suggested me to do which is grant full disk access to Native Access and NTKDaemon…
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Kontakt 7 Player and Native Access broke overnight
Last night I was working on a project that was using two instances of Kontakt 7 Player (one had the Jacob Collier Audience Choir and another had the String Melody - Orchestra). This was days after running a test project on the day Audience Choir came out and it worked perfectly then. This morning my problems started. First…
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Native Access ver 3.9 fails to load
Just had the update to 3.9 installed on my MAC and now when I open it it says Native Access quite unexpectedly with this message - [2008:0308/151338.163823:ERROR:node_bindings.cc(152)] Fatal error in V8: v8::Template::Set Invalid value, must be a primitive or a Template Segmentation fault: 11 logout Saving session...…
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Komplete Kontrol error message: One of the files this plug-in needs cannot be found
Hello, When I launch the new version of Komplete Kontrol I receive the following message: When I click ok the ScanApp unexpectedly shuts down (MacOs). Does anyone encounter this issue? I tried re-installing RX 10, but without success. Grtz, Wouter
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Missing module for Komplete Kontrol S - Series device - error
When I open my daw Logic Pro (Mac OS M1 Sonoma 14.1.2) , I get always the following error message: "Missing module for Komplete Kontrol S - Series device." How can I get a solution please. How can I solve that ? Thank you very much. The module for the Komplete Kontrol S-Series device is missing I have updated Komplete…
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Native Instruments Software and my problems with it
I have not been very involved with Native Instruments recently, so you could say I am relatively new to this. Most of the time, I am more focused on software development. I began by installing Native Access, which went smoothly. Next, I attempted to download Kontakt Player 7. While the download was successful, the…
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Please I need your help ... thank you !!!
Hello, from Spain, Every time I open Logic Pro (Mac OS M1 Sonoma 14.1.2) , I get the following error message: "Missing module for Komplete Kontrol S - Series device." And through Native Access (Version 3.8.1 (862876e / 1.15.2.0) , I try to download the update for Komplete Kontrol, Etheral Earth and Kontakt 7 Player, but I…
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A more recent version of NTKDeamon was found. error
I get an error "A more recent version of NTKDeamon was found. Installation will quit." , and I can't start Native Access. I killed NTKDeamon from task manager and restart my computer, but the error persists. What can I do?