Hey There! I see this issue brought up in many places, but there are no answers to the issue that are satisfactory.
I have tried both Native Access 1 and 2, and both of them have this same issue. When installing products, there are two error messages that pop up in rapid succession. For larger products, like Omnia, this two-message error occurs multiple times, making installation basically impossible.
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The two error messages are:
1) FATAL ERROR - Decompression failure at... (the end of the message changes depending on which part of the decompression has failed. For smaller products, this may only happen once, but for larger ones, it happens multiple times).
then... the second message after the FATAL ERROR is always the same:
2) FAIL to read entry from archive.
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Is anybody else experiencing this issue? I keep thinking that maybe it's my fault?
Here are the things I've tried already:
1) DISM Scan - No issues.
2) SFC Scan - No issues.
3) Download and install newest C++ Redistributable
4) Redownloading the products and trying again
5) Downloading products to a different download folder and attempting to install from different places on C:, D:, and E: drives
6) Updated Graphics Card Driver
7) Installed all Windows Updates
8) Uninstalled Native Access 2 and Installed Native Access 1 (Legacy) - Not working.
9) Install directly from the .ISO file in the downloads directory - Same Error Codes
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I have a hard time believing that I'm the only one that is having this issue. As Native Instruments Komplete Ultimate is a HUGE bundle, installing products one by one (even though that doesn't work anyway) is not a feasible solution. This would take days, if not weeks, if not months, to accomplish.
Thank you for any help or advice you can offer! Unfortunately, Product Support from Native Instruments can take 7-14 days to respond to a single ticket, and then there's a back and forth that is generated that can take months to conclude.
Have a nice day!
--Daniel