Fatal error when installing electric mint ( and others)

CHRIS HUME

Big problems occurring when installing electric mint, however first must make it clear everything works fine in kontakt standalone , but in komplete kontrol is a komplete nightmare. every time i install through native access i get the error shown in the screen shot

komplete kontrol then can not find the relevant folder or files ( same folder file that kontakt is using successfully). Ive also got issues with a few other instruments ashlight for one

many re installs of komplete kontrol but issues still there

finally i also have issue with everything in komplete kontrol in that notes sustain indefinably and the keyboard lights are flickering indefinably till i switch off - it all used to work fine but since electric mint its a nightmare - any suggestions please !!!!!!!

Kaiwan_NI

Hi @CHRIS HUME do you still have problems installing Electric Mint? If the issue persists make sure that:

• Firewalls and Antivirus programs are deactivated
• The latest graphic card drivers are installed
• Only one monitor is in use
• There are no errors when running these tests

https://support.microsoft.com/en-gb/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness

Keep us updated on how it goes.

PK The DJ

https://www.native-instruments.com/forum/threads/all-ni-access-installations-fail.456283/

https://www.native-instruments.com/forum/threads/i-cant-install-anything-setup-resource-decompression-failure.224697/

Google is your friend.

Kaiwan_NI

Hi @CHRIS HUME do you still have problems installing Electric Mint? If the issue persists make sure that:

• Firewalls and Antivirus programs are deactivated
• The latest graphic card drivers are installed
• Only one monitor is in use
• There are no errors when running these tests

https://support.microsoft.com/en-gb/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

https://support.microsoft.com/en-us/help/947821/fix-windows-update-errors-by-using-the-dism-or-system-update-readiness

Keep us updated on how it goes.