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I Cannot Get Kontakt 2 (and Kontakt 4 Update) from Native Access
I am getting back into computer VSTs, now in live performance (using Gig Performer) instead of recording. So, I definitely want to install Kontakt and my sample/synth libraries. Konakt 2 and Konakt 4 Update are listed in My Products with serials numbers, but I cannot seem to download/install Kontakt 2 with the Kontakt 4…
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Native Access: Characters are not displayed
Hello - I'm new - so forgive in advance any silly questions.. Windows 11 Home64bit / 16GB / AMD Ryzen 7 4800U / 512GB SSD Problem: Native Access: Characters are not displayed I Just purchased MASCHINE MK3 and new laptop. I installed NATIVE ACCESS and tried to sign in...but the characters arent displayed. I can click the…
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Download failed when NA downloads the latest version
I have a 2009 Macbook Pro with Komplete Ultimate 11, OSX 10.10.5. Up until now I've been able to access Native Access to download libraries but every time I open it now it just says "download failed" when it automatically tries to download the latest version. How can I access my libraries? I've also experienced problems…
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Install gets "failed" message
I'm totally new to Kontakt. I was trying to download some of their free sounds to try them out. When it's near the end of installing it suddenly says ' "installation failed due to unknown error" Is that something wrong on my end or Kontakts ? Thx for any help.
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Products not showing in Native Access
Only Reaktor is showing in Native access. Ive tried 'adding serial numbers' but nothing happens. Products listed online Products not installed on Native Access app
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Order created but item not available on Native Access
I bought symphobia 1 and 2 half an hour ago. The money has been paid. My order status still "Status Order created". Why? Where is my synths???????
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Do I have to download Komplete again if I have all the libraries on an external drive?
I'm installing a new Mac. But I have all the libraries in an external drive. How can I avoid having to download everything again? I've tried the instructions on the NI website articles but these don't apply to me. The product list simply appears with a "Install" next to it. Even though I set the Content Location to the…
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Komplete Kontrol Not Found, Can't Re-Install
I was going to open KK in my machine when I could not find it. I looked everywhere and could not find it. So I went to Add/Remove Programs and it is not listed. When I go to Native Access, however, it shows it to be installed. This is not good as I can't initiate the re-install because I don't get the option. I have…
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Reaktor 5 Stubbornly resists Installation
I've got Komplete 13 and Reaktor 6, but native Access tells me Reaktor 5 isn't installed - and gives me the option to do that. But, installation fails with the message "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." Am I being lead down a road I…
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Maschine version 1 software not available in Native Access
Hi all. After a few years away. I have decided to dust off my original version 1 maschine. I have downloaded the NI access software and entered my serial number but I don't see the option to install the installation software to get the machine working. I have a feeling that the software is no longer available and I have to…
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Playbox doesn't install via Native Access
Hmm, bought it but it doesnt work. I downloaded and installed it several times (Native Acces mentioned "Intallation successful") but its not available in Komplete Kontrol and after resarting Native Access its "not installed" again. Any help?
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Updates are not downloading - Network Timeouts.
Native Access indicates that I have four updates available including the latest Kontakt Mac Silicon update. When I click on update there's no download progress on any of the four available. A console trace shows a series of network timeouts. Obviously there's no issue with my network connection so this looks like an issue…
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Deinstallation and Deactivation of Komplete Ultimate 13
Hi, I want to sell my "old" music PC and would like to deinstall everything on NI software. Do I need to do this for each and every single installation and expansion? Would like to use this installation on a notebook then. Thanks! alpha-w
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I bought the Izotope about a week ago but Native Access says "invalid serial"
Native Access won't let me "add serial". It says that the serial is invalid, but I copy-pasted it directly from "my products" into NA, so I know I didn't fat-finger anything. NA goes on to say that I should check each grouping for "5 digits". Digits are numbers (or fingers, but I'm sure they're not referring to that, lol!)…
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Issues installing Komplete Ultimate 13 from the hard-drive
Hello, I am installing Ultimate Komplete 13 on my Macbook (Big Sur operating system). First of all: It's my 5th Komplete Ultimate version and already after the countless problems, bugs and crashes with Ultimate 11 I didn't really want to buy Native products anymore. I took the plunge again and regret it every second of the…